Navigating through Changes and Conflicts in Projects

Everyone
  • 7 videos | 19m 6s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Likes 343 Likes 343
Of all the different types of skills and competencies a project manager uses when managing projects, "soft" skills are the most important. The ability to communicate effectively with team members and negotiate between different demands enables the project manager to manage project conflict. Effectively resolving conflict helps stakeholders remain positive and can mean the difference between project success and failure. In this course, you'll learn about change management and dealing with conflict. You'll explore how to handle it when someone requests project changes, how to create a plan for communicating with stakeholders, and approaches for dealing with conflicts that arise.

WHAT YOU WILL LEARN

  • describe the law of triple constraints
    identify potential effects on a project when changes are not controlled
    describe the process for controlling changes on a project
  • recognize the types of information that should be included in a communication plan
    recognize methods for managing conflict
    describe how to keep stakeholders positively engaged in a project

IN THIS COURSE

  • 42s
  • 2m 50s
  • Locked
    3.  How Uncontrolled Changes Can Derail Your Project
    3m
    During this video, you will learn how to identify potential effects on a project when changes are not controlled. FREE ACCESS
  • Locked
    4.  A Simple Change Control Process
    3m 3s
    In this video, find out how to describe the process for controlling changes to a project. FREE ACCESS
  • Locked
    5.  An Effective Communication Plan for Your Project
    3m 17s
    Learn how to recognize the types of information that should be included in a communication plan. FREE ACCESS
  • Locked
    6.  Handling Conflict on Your Project Team
    3m 12s
    In this video, you will learn how to recognize methods for managing conflict. FREE ACCESS
  • Locked
    7.  Keeping Stakeholders Engaged and on Your Side
    3m 2s
    During this video, you will discover how to keep stakeholders positively engaged in a project. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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Digital badges are yours to keep, forever.

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