Navigating through Changes and Conflicts in Projects

  • 7 Videos | 28m 6s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Of all the different types of skills and competencies a project manager uses when managing projects, "soft" skills are the most important. The ability to communicate effectively with team members and negotiate between different demands enables the project manager to manage project conflict. Effectively resolving conflict helps stakeholders remain positive and can mean the difference between project success and failure. In this course, you'll learn about change management and dealing with conflict. You'll explore how to handle it when someone requests project changes, how to create a plan for communicating with stakeholders, and approaches for dealing with conflicts that arise.

WHAT YOU WILL LEARN

  • describe the law of triple constraints
    identify potential effects on a project when changes are not controlled
    describe the process for controlling changes on a project
  • recognize the types of information that should be included in a communication plan
    recognize methods for managing conflict
    describe how to keep stakeholders positively engaged in a project

IN THIS COURSE

  • Playable
    1. 
    Navigating through Changes and Conflicts in Projects
    42s
    UP NEXT
  • Playable
    2. 
    How to Work within Your Project's Constraints
    2m 50s
  • Locked
    3. 
    How Uncontrolled Changes Can Derail Your Project
    3m
  • Locked
    4. 
    A Simple Change Control Process
    3m 3s
  • Locked
    5. 
    An Effective Communication Plan for Your Project
    3m 17s
  • Locked
    6. 
    Handling Conflict on Your Project Team
    3m 12s
  • Locked
    7. 
    Keeping Stakeholders Engaged and on Your Side
    3m 2s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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