Negotiating the Best Solution

  • 7 Videos | 27m 31s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Negotiation is not a game where the “winner takes it all” - it’s a relationship-building process where those involved try to understand each other’s needs and think creatively about solutions. Central to this process are effective negotiating skills. In this course, you’ll learn how to build and maintain trust so you can find common ground with the other party. You’ll hone your negotiation skills by exploring   how people with different personality types may react during negotiations. You’ll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you’ll learn how to close a negotiation so that all parties involved are satisfied.

WHAT YOU WILL LEARN

  • recognize examples of ways to increase the level of trust your negotiating counterpart has in you
    identify your counterpart's negotiating personality
    recognize strategic approaches to emotions and interests in an negotiation
  • identify tactics for facilitating agreement by offering and modifying options
    recognize strategies for gaining agreement despite a counterpart's resistance
    take appropriate action to close a deal

IN THIS COURSE

  • Playable
    1. 
    Negotiating the Best Solution
    41s
    UP NEXT
  • Playable
    2. 
    Building and Maintaining Trust in a Negotiation
    3m 26s
  • Locked
    3. 
    Negotiator Profiles
    3m 1s
  • Locked
    4. 
    Handling Emotions and Interests in a Negotiation
    2m 55s
  • Locked
    5. 
    Facilitating Agreement by Providing Options
    2m 52s
  • Locked
    6. 
    Handling Continued Resistance
    3m 6s
  • Locked
    7. 
    Closing the Negotiation
    2m 31s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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