Negotiating the Best Solution
Intermediate
- 7 Videos | 27m 31s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Negotiation is not a game where the “winner takes it all” - it’s a relationship-building process where those involved try to understand each other’s needs and think creatively about solutions. Central to this process are effective negotiating skills. In this course, you’ll learn how to build and maintain trust so you can find common ground with the other party. You’ll hone your negotiation skills by exploring how people with different personality types may react during negotiations. You’ll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you’ll learn how to close a negotiation so that all parties involved are satisfied.
WHAT YOU WILL LEARN
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recognize examples of ways to increase the level of trust your negotiating counterpart has in you
identify your counterpart's negotiating personality
recognize strategic approaches to emotions and interests in an negotiation -
identify tactics for facilitating agreement by offering and modifying options
recognize strategies for gaining agreement despite a counterpart's resistance
take appropriate action to close a deal
IN THIS COURSE
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1.Negotiating the Best Solution41sUP NEXT
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2.Building and Maintaining Trust in a Negotiation3m 26s
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3.Negotiator Profiles3m 1s
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4.Handling Emotions and Interests in a Negotiation2m 55s
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5.Facilitating Agreement by Providing Options2m 52s
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6.Handling Continued Resistance3m 6s
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7.Closing the Negotiation2m 31s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
