Operations Management Functions and Strategies

Everyone
  • 8 videos | 25m 1s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.5 of 632 users Rating 4.5 of 632 users (632)
Operations management is crucial for organizational success. It involves designing, planning, directing, and controlling all the processes in an efficient way to transform resources into quality goods or services. Operations include all the activities used to create and deliver goods or services. In this course, you'll learn the basics of operations management and how it can improve efficiency. You'll also learn about organizational strategy, Lean processes, and the transformation model. You'll be introduced to the general characteristics of operations in the manufacturing and service sectors, as well as common operations strategies. You'll also learn about a process for formulating organizational strategy, and about the main types of transformations.

WHAT YOU WILL LEARN

  • Match key strategic functions of operations management with the types of decisions they typically involve
    Match key tactical functions of operations management with the types of decisions they typically involve
    Identify key differences between service and manufacturing organizations
    Match each phase of the process used to formulate organizational strategy with actions typically performed at that phase
  • Identify characteristics of manufacturing operations strategies
    Identify characteristics of service operations strategies
    Categorize different types of transformations

IN THIS COURSE

  • 47s
    In this course, you'll learn the basics of operations management. You'll also discover organizational strategy and the transformation model. This will help you achieve excellence in operations management and give your organization a competitive advantage. FREE ACCESS
  • 3m 14s
    Operations management is critical to any organization's success. In this video, you'll learn about the key areas of operations management that operations managers make decisions in. FREE ACCESS
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    3.  Tactical Operations Management Functions
    2m 56s
    Operations managers who play a strategic role may be involved in managing a product's design and quality, as well as the supply chain. Tactical operations management, by comparison, relates more to the practical, day-to-day aspects of running a production process. In this video, you'll explore the key areas of tactical operations management. FREE ACCESS
  • Locked
    4.  Comparing Service and Manufacturing Organizations
    3m 27s
    During this video, you will learn how to identify key differences between service and manufacturing organizations. FREE ACCESS
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    5.  Formulating Organizational Strategy
    3m 43s
    A business strategy has to take an organization's resources and its markets into account. A market-led strategy that ignores capabilities could lead a company into markets where it can't compete effectively. In this video, you'll explore the key concepts involved in formulating an organizational strategy. FREE ACCESS
  • Locked
    6.  Operations Strategies in Manufacturing
    3m 47s
    In this video, you will learn how to identify characteristics of manufacturing operations strategies. FREE ACCESS
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    7.  Operations Strategies in Service Organizations
    3m 37s
    Operations strategies in service organizations are unique. In this video, you'll learn about the challenges facing service organizations and how operations managers typically approach them. FREE ACCESS
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    8.  The Transformation Model
    3m 30s
    In any organization, it's useful to think of operations as resources – the inputs – that undergo transformation to generate results. Learn how to use customer feedback and performance information to continually modify the inputs, the transformation process, and the characteristics of what's produced. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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