Six Sigma Black Belt: Team Dynamics and Training

  • 8 Videos | 1h 55m 57s
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Black Belts have the challenging task of managing the full spectrum of team dynamics on Six Sigma improvement projects. Besides resolving conflicts, Black Belts require the skills to manage and optimize group behavior. They must also be familiar with tools and techniques for making team meetings and decision-making process more effective. Black Belts are often called upon to assess training needs and plan its delivery to ensure team members have all necessary skills and knowledge required for the success of improvement projects. This course explores several team dynamics and management techniques for Black Belts. It also deals with training as a tool for improving the performance of Six Sigma team members and strengthening their ability to realize project goals. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    identify how team leaders should handle groupthink or risky-shift forms of maladaptive behavior
    identify key functions of team leads in managing team behavior
    choose the best conflict-resolution approach and recognize the steps for resolving the conflict, in a given scenario
    recognize issues and conditions that are likely to spark conflict
    recognize key elements of team meetings
    suggest techniques for improved management of meetings in a given scenario
    match decision-making tools to team situations in which they should be used
    identify the basic components of a training plan
  • identify the essential requirements of Six Sigma training
    identify the Lean Six Sigma Black Belt's training responsibilities
    recognize steps involved in implementing an effective training curriculum
    describe key learning theories
    distinguish between modes of training
    recognize the characteristics of Six Sigma certification
    recognize techniques to evaluate training
    recognize why it's important to get feedback on training effectiveness

IN THIS COURSE

  • Playable
    1. 
    Six Sigma Black Belt: Team Dynamics and Training
    1m 45s
    UP NEXT
  • Playable
    2. 
    Team Behavior
    7m 56s
  • Locked
    3. 
    Resolving Conflicts
    15m 34s
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    4. 
    Team Meeting Management
    11m 45s
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    5. 
    Decision-making Tools for Teams
    8m 20s
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    6. 
    Needs Assessment and Training Plans
    14m 1s
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    7. 
    Delivery of Training
    12m 22s
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    8. 
    Training Effectiveness Evaluation
    7m 13s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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