Six Sigma Black Belt: Using Business and Financial Measures
7 Videos | 1h 59m 16s - Earns a Badge
Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its goals of customer satisfaction, organizational learning and improvement, internal process performance, and bottom-line financial growth. This course examines two categories of key measures: business performance measures and purely financial measures, exploring how these measures reveal the current state of the business and point to gains achievable through Six Sigma. This course explores how business performance measures such as balanced scorecard, key performance indicators (KPIs), and lagging and leading indicators can be used to align Lean Six Sigma initiatives toward organizational goals. It also explores the critical role of customer loyalty in business success. Turning to purely financial measures of success, this course explores how these financial measures are crucial in determining whether the potential returns of Six Sigma projects will outweigh the required investment. It provides practice in using the formulas associated with these measures, including market share, cost-benefit analysis, return on investment (ROI), net present value (NPV), and hard and soft costs and benefits of Six Sigma projects. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
WHAT YOU WILL LEARN
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discover the key concepts covered in this course
identify the important attributes of key performance indicators
recognize steps carried out during the three phases of a Six Sigma effort
identify the importance of understanding the financial impact of customer loyalty
recognize how leading and lagging indicators are connected to organizational goals and strategies
calculate revenue growth, market share, and margin from a given dataset -
distinguish between types of project costs and benefits
sequence the steps in cost-benefit analysis
calculate ROI in a given Six Sigma scenario
match components of the present value formula to descriptions
use the net present value (NPV) calculation to decide whether to implement a potential Six Sigma project
IN THIS COURSE
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1.Six Sigma Black Belt: Using Business and Financial Measures2m 59sUP NEXT
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2.Balanced Scorecards & KPIs12m 47s
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3.Customer Loyalty and Leading and Lagging Indicators27m 29s
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4.Calculating Revenue Growth, Market Share, and Margin14m 26s
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5.Conducting a Cost-Benefit Analysis17m 58s
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6.Calculating Return on Investment8m 24s
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7.Determining Net Present Value18m 13s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
