The Essentials for Anger Management
7 Videos | 23m 8s - Includes Assessment
- Earns a Badge
- PMI PDU
Anger is a normal – and even healthy – emotion, rooted in the instinct for self-preservation. However, if not managed properly, our feelings and emotions can be very destructive. It's important to find healthy ways of owning and expressing your anger. This requires emotional intelligence (EI) and a good emotional quotient (EQ), or emotional intelligence quotient (EIQ). In this course, you’ll explore how to manage your anger and your anger response. You’ll also explore the nature of anger, including its root causes and ways to use it positively in the workplace. And you’ll learn how develop empathy for colleagues who may be causing your anger.
WHAT YOU WILL LEARN
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choose actions to start managing your anger using an emotional response
choose actions to continue managing your anger using an intellectual response
recognize effective responses for dealing with an angry individual -
determine the root cause of anger in a given situation
identify the benefits of being able to use anger positively in the workplace
recognize how to use anger positively in the workplace
IN THIS COURSE
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1.The Essentials for Anger Management45sUP NEXT
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2.Managing Your Own Anger - the Emotional Response3m 36s
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3.Managing Your Own Anger - the Intellectual Response3m 33s
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4.Dealing with Anger from Others3m 17s
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5.The Roots of Anger in the Workplace3m 28s
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6.Putting Anger to Good Use2m 48s
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7.Using Your Anger Positively2m 57s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
