Using the Conversation Tools in Webex Teams

Webex Teams    |    Beginner
  • 9 videos | 35m 19s
  • Includes Assessment
  • Earns a Badge
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Communication is at the center of Webex Teams, and with its conversation tools, you can ensure that you stay in contact with groups and individual team members alike. Find out how to create team spaces, group conversations, and private messages, and how to manage the messages you've received and your notification settings.


  • create a group conversation
    send an instant message in a conversation
    mention people in a conversation
    create a bulleted list in a conversation
    create a private conversation
  • filter a conversation
    configure a message in a conversation
    manage instant messages
    manage conversation notifications


  • 4m 41s
    As well as private conversations with one individual, Webex Teams allows you to create group conversations. These are called spaces. You can then manage your different spaces by adding and removing people from them. you can change the name of the group and even leave the space if you wish. FREE ACCESS
  • 2m 55s
    Once created conversations, you can communicate with your colleagues by sending them messages. You can illustrate your message with emojis and insert links to websites and blogs which can be opened directly from your conversation. FREE ACCESS
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    3.  Mentioning people in Webex Teams
    2m 48s
    Mentioning people in group conversations is a good way of addressing a particular person in the group as they will receive a notification that they have been mentioned. You can also mention everyone in the group which will send a notification to all its members. In this video, you will also see how to find messages you have been mentioned in. FREE ACCESS
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    4.  Creating bulleted lists in Webex Teams
    4m 7s
    While messaging your colleagues you may want to convey information or ideas as lists. Webex Teams allows you to make bulleted and numbered lists and organize them further by making sub-lists if you wish. FREE ACCESS
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    5.  Creating private conversations in Webex Teams
    To be able to communicate with your colleagues, you can create a private conversation with Webex Teams. In this video, you will see how to create a conversation, navigate the conversation interface, and manage the different messaging options. FREE ACCESS
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    6.  Filtering your conversations in Webex Teams
    4m 58s
    You can add different filters available in Webex Teams to find conversations and messages quickly and easily. In this video, you will also see how to identify and find any new messages you receive. FREE ACCESS
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    7.  Configuring your messages in Webex Teams
    4m 22s
    In addition to emojis, you can make your messages stand out more by formatting the text. For example, you can put it in bold or underline it. You can also change the size and style of your text by using the headings. If you don't want to click the formatting buttons you can enable the markdown tool and type in the symbols to automatically format your text. FREE ACCESS
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    8.  Managing instant messages in Webex Teams
    3m 8s
    When you have received a message you can quickly reply to it and communicate with your colleagues in real time. If you decide to delete a message you can do so; however, a notification within the conversation will state that you have deleted it. You can also flag messages from other people to follow them and save time by finding them quickly. This is especially useful if a conversation is very long. FREE ACCESS
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    9.  Managing notifications for a conversation in Webex Teams
    5m 21s
    If you no longer want to receive notifications concerning a particular conversation you can mute them. This will mean that you won't hear a sound when you receive a notification in a private conversation or you won't receive the notifications indicating you have a new message in a group conversation. WebEx Teams also gives you the possibility of managing your general notifications settings for the application. FREE ACCESS


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