Aspire Journeys

Administrative Assistant Journey

  • 29 Courses | 13h 24m 50s
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It can go by many names, such as office administrator, office assistant, personal assistant, or administrative assistant, but to achieve professional success and enhance the value of your role, you need to optimize your knowledge of administrator essentials. Mastering skills that every administrative professional needs to perform will prepare you for handling wide-ranging and ever-changing tasks, including managing files, routing phone calls and emails, working with schedules, and more.  Administrative assistants can help a company succeed by keeping things on track. This Journey is based on real-time market information from Burning Glass Technologies and focuses on the role of the Administrative Assistant within organizations.

Administrative skills can include things like working with your boss and coworkers and projecting a positive image.  Learn more about administrative skills.

  • 4 Courses | 1h 9m 46s

Well-constructed sentences express an idea by using the parts of speech in a logical order, and are essential for effective business writing.  Learn more about research and writing.

  • 5 Courses | 1h 46m 55s

Organizational Skills & Attention to Details

By developing and applying organization skills, you can declutter your schedule and avoid putting off work that demands your attention.  Learn more about organizational skills and attention to details.

  • 5 Courses | 1h 38m 45s

A positive workplace is paramount to your organization's long-term success, and budgets are key to running any operation. Learn more about office management and budgeting.

  • 5 Courses | 1h 51m 25s

MS Excel, MS Outlook, MS Word basics

Microsoft Office has become a staple in many offices today.  Learn more about Excel, Outlook, and Word.

  • 5 Courses | 4h 55m 2s

Managing up and Across with Influence and Persuasion

The relationship between you and your boss is a key factor in your career. Managing up can help you find enjoyment and reward in your current position. Learn more about managing up and across with influence and persuasion.

  • 5 Courses | 2h 2m 57s

COURSES INCLUDED

Administrative Support: Developing Your Essential Skills
Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, to achieve professional success and enhance the value of your role, you need to optimize your knowledge of administrator essentials. Mastering skills that every administrative professional needs to perform will prepare you for handling wide-ranging and ever-changing tasks. In this course, you'll learn the classification systems for sorting records, key tasks in arranging business travel, and the steps for planning, scheduling, and recording meetings. 
7 videos | 24m has Assessment available Badge
Administrative Support: Working in Partnership with Your Boss
Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, job satisfaction and career advancement require you to build a partnership with your boss. Good boss relationships involve mastering administrator essentials, dealing effectively with different management styles and handling confrontations. In this course, you'll learn about building and maintaining a true partnership with your boss and how this can be beneficial. You'll also discover approaches for dealing with different management styles, as well as various techniques for handling any confrontations you may have with your boss. 
6 videos | 19m has Assessment available Badge
Administrative Support: Interacting Effectively with Colleagues
Dealing with people on a daily basis can be both rewarding and challenging. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, it's important to be able to handle various encounters in a professional and effective manner. Mastering administrator essentials and good peer relationships will increase your efficiency, job satisfaction, and career advancement. In this course, you'll learn how to master the skills of being an administrative support professional. You'll also learn how to interact effectively with colleagues by asking for help from others, dealing with criticism, and building trust, morale, and respect.
6 videos | 18m has Assessment available Badge
Administrative Support: A Positive Professional Image
Mastering administrator essentials requires working on your communication skills. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, you'll need to navigate the world of office politics while trying to remain true to who you are. In this course, you'll explore best practices for making a good impression as an administrative professional. You'll learn about projecting a professional image by building credibility, communicating honestly, respecting others, and practicing positive office politics.
6 videos | 19m has Assessment available Badge
Taking Effective and Professional Notes
Skilled note taking can make you more productive in business situations. Writing notes and engaging in written communication also provide an effective record to review when necessary. In this course, you'll learn tools, techniques, and grammar strategies for effective note taking in interviews and meetings. You'll also learn ways to write notes that help you learn and recall information, to make it easier to communicate to others.
6 videos | 26m