Aspire Journeys

Agile for All

  • 42 Courses | 21h 48m 47s
  • 5 Books | 52m
  • 5 Audiobooks | 1h 39m 54s
Likes 23 Likes 23
Both the economy and technology are changing rapidly. Agility is needed for an organization to adapt to change, and agile thinking must be fostered and realized across the organization. Developing agile thinking will help ensure your organization doesn't get left behind, unable to compete in a market that is constantly changing. Learn more about agility, and how to increase agile thinking across the organization.

Agile Basics

Both the economy and technology are changing rapidly. Agility is needed for an organization to adapt to change, and agile thinking must be fostered and realized across the organization.  Learn more about agile basics.

  • 6 Courses | 2h 49m 55s
  • 1 Book | 10m
  • 1 Audiobook | 21m 20s

Agile Project Management

Agile projects use short work iterations and incremental development of products that focus on business priorities and customer value.  Learn more about agile project management.

  • 7 Courses | 5h 16m 27s
  • 1 Book | 10m
  • 1 Audiobook | 22m 24s

Change Management

Change is always happening. Effective team leadership means managing teams through the ongoing transition processes that facilitate change. Removing obstacles that can hinder the productive teamwork required to make these transition processes smooth is essential.  Learn more about change management.

  • 9 Courses | 4h 59m 36s
  • 1 Book | 9m
  • 1 Audiobook | 18m 53s

Customer Feedback and Needs

Today in the Age of the Customer, competitive advantage has been redefined. Customers are in control. They have more choices than ever before resulting in sky-high expectations. The only source of competitive advantage is the obsession with understanding, delighting, connecting with and serving customers.  Learn more about customer feedback and needs.

  • 11 Courses | 6h 8m 49s
  • 1 Book | 12m
  • 1 Audiobook | 15m 14s

Learning for Agility

Effective learning is not about memorizing and reciting on a test, and it doesn't only exist in a formal educational setting.  Increase your effectiveness through learning for agility.

  • 9 Courses | 2h 34m
  • 1 Book | 11m
  • 1 Audiobook | 22m 3s

COURSES INCLUDED

Embracing Agile at Scale
For many companies, agile practices have brought vast levels of improvement to their traditional IT functions. Companies are now exploring the possibility for similar improvements to the other parts of their organization by scaling up their agile teams. In this course, you will learn how to introduce agile practices to your organization, make the decision to scale up your agile teams, smooth the way for agile scaling, adopt the principles of a business agile mindset, and establish an agile transformation model.
6 videos | 33m has Assessment available Badge
The Essential Role of the Agile Product Owner
In changing markets, leadership matters. And for businesses adopting agile thinking, appointing a strong product owner who maximizes the value of a business's products is essential. Employing a product owner can help businesses increase their agility, allowing them to adapt to change and enhance the value of their products. In this course, you'll learn about the role and responsibilities of a product owner in an agile enterprise, and the qualities necessary for effective product ownership. You'll also learn the best strategies for empowering product owners and removing obstacles that impede their success.
7 videos | 21m has Assessment available Badge Certification PMI PDU
Cultivating Enterprise Agile
Both the economy and technology are changing rapidly. Agility is needed for an organization to adapt to change, and agile thinking must be fostered and realized across the organization. In this course, you'll learn about agile enterprise and its benefits, factors for its successful implementation, and key steps involved in its creation. You'll also explore ways to overcome common obstacles to enterprise agile, and to select appropriate planning tools for an agile organization.
6 videos | 20m has Assessment available Badge Certification PMI PDU
Embracing an Agile Culture for Business Growth
Agility in today's business environment is essential, and changing to an Agile enterprise can propel your business forward. With Agile thinking, you can adapt to each change as it occurs. In this course, you'll learn about the benefits of adopting an Agile mindset, as well as the best practices and the right conditions for doing so. You'll also learn about the leadership styles necessary for agile success. Finally, you'll explore how to measure the success of and overcome challenges to your organization's Agile transformation.
7 videos | 25m has Assessment available Badge Certification PMI PDU
Product Management: Building a Product Roadmap and Agile Product Management
Organizations adopt Agile business practices in order to provide their customers with better products more quickly. Building a product roadmap helps support an organization's Agile practices by clearly identifying the "why" behind their product development activities. In this course, you will learn the purposes of an Agile product roadmap, the advantages for building an Agile product roadmap, the steps for building an Agile product roadmap, the best practices for building an Agile product roadmap, and the different types of Agile product roadmaps you can build.
6 videos | 43m has Assessment available Badge Certification PMI PDU
Developing and Supporting an Agile Mindset
Rapid advances in digital technology are compelling businesses to change and adapt the ways they operate. Developing agile thinking will help ensure your organization doesn't get left behind, unable to compete in a market that is constantly changing. In this course, you'll learn why it's important for organizations to cultivate a culture of agility and the characteristics that distinguish an agile mindset from a fixed mindset. You'll also learn how to encourage and build an agile enterprise, and how doing so will help your business flourish. This course also covers how developing and supporting an agile mindset can benefit both your corporate culture and your business success.
7 videos | 24m has Assessment available Badge Certification PMI PDU
Agile Principles and Methodologies
Agile projects use short work iterations and incremental development of products that focus on business priorities and customer value. In this course, you'll learn about Agile concepts that are fundamental when managing projects, including the eight Agile values and twelve Agile principles. This course also covers the five phases of the Agile project management model, and introduces you to the most common Agile methodologies and frameworks. Finally, this course introduces key activities for managing Agile projects, including creating a product vision and project charter, and best contract and documentation types. This course is one of a series in the Skillsoft learning path that covers the objectives for the PMI Agile Certified Practitioner (PMI-ACP)(r) exam. PMI-ACP is a registered mark of the Project Management Institute, Inc.
11 videos | 43m has Assessment available Badge Certification PMI PDU
Agile Project Planning
Properly estimating and prioritizing project requirements is critical when planning projects. When managing Agile projects, you need to be able to map out the work necessary for your product release. In this course, you'll learn about vital Agile planning activities including creating personas and wireframing. This course also covers the most common Agile estimation techniques used when managing projects such as story points, wideband Delphi, and affinity estimation. This course also covers requirements prioritization methods and other Agile project management activities you perform when completing your release plan. This course is one of a series in the Skillsoft learning path that covers the objectives for the PMI Agile Certified Practitioner (PMI-ACP)(r) exam. PMI-ACP is a registered mark of the Project Management Institute, Inc.
11 videos | 43m has Assessment available Badge Certification PMI PDU
Agile Project Scheduling and Monitoring
Wouldn't it be great if projects managed themselves once you got them started? But this isn't the case. Successful Agile project management involves adequate scheduling and monitoring, which helps identify any adjustments that need to be made, and ensures effective time management. In this course, you'll learn about managing projects with Agile project scheduling activities like setting work in progress limits and implementing project buffers. This course also covers recommended project time management processes for monitoring and tracking progress at both the iteration and project levels. This course also introduces you to key risk management and product quality, testing, and integration strategies you can use when managing Agile projects to help ensure your project creates and maintains the intended value as it progresses. This course is one of a series in the Skillsoft learning path that covers the objectives for the PMI Agile Certified Practitioner (PMI-ACP)(r) exam. PMI-ACP is a registered mark of the Project Management Institute, Inc.
10 videos | 44m has Assessment available Badge Certification PMI PDU
Agile Stakeholder Engagement and Team Development
Agile projects are only successful if the Agile team is cohesive, productive, and engaged. When managing projects for your organization, you must encourage active involvement to ensure your team has a clear understanding of project requirements and stakeholder expectations. In this course, you'll learn about team leadership and the characteristics of effective stakeholder engagement when managing Agile projects. This course also introduces you to some important Agile project management tools and techniques, such as team development strategies and developmental mastery models. Finally, this course covers effective communication tools and the benefits of using facilitation techniques like Agile games to foster collaboration and cooperation in the Agile team. This course is one of a series in the Skillsoft learning path that covers the objectives for the PMI Agile Certified Practitioner (PMI-ACP)(r) exam. PMI-ACP is a registered mark of the Project Management Institute, Inc.
10 videos | 43m has Assessment available Badge Certification PMI PDU
Supporting Agile Team Performance (2021 Update)
Project managers are leaders and as such, they are responsible for their team's performance. As Agile leaders, they must create Agile teams. In this course, you'll learn about Agile principles and Scrum frameworks, and the various events and tools that support team performance, like Sprints and Sprint Planning, the Daily Scrum, Sprint Review, and a Sprint Retrospective. You'll also explore concepts such as adaptive planning, product vision, product roadmaps, storymaps, and backlog refinement, as well as information radiators, iteration, and task boards.
10 videos | 32m has Assessment available Badge Certification PMI PDU
Understanding Agile Fundamentals (2021 Update)
Project leadership is Agile leadership. Agile projects use short work iterations and incremental development of products that focus on business priorities and customer value. In this course, you'll learn about fundamental Agile concepts that are essential to managing projects, including the Agile values and Agile principles. This course also covers the phases of the Agile project management model, and introduces you to the most common Agile methodologies and frameworks. Finally, this course introduces key activities for managing Agile projects, including creating a product vision and project charter, and the best contract and documentation types.
11 videos | 43m has Assessment available Badge Certification PMI PDU
Estimating Agile Project Work (2021 Update)
Properly estimating activities and effective time and resource management are critical when planning projects. In this course, you'll explore common Agile estimation techniques used when managing projects, like story points and ideal days, identifying any adjustments that need to be made, and completing your release plan. You'll explore setting work in progress limits and implementing project buffers. This course also covers recommended project time management processes for monitoring and tracking progress at both the iteration and project levels. Finally, you'll learn about key Agile exam concepts such as muda or waste, the Kanban system, work in progress, Little's Law, and process cycle efficiency.
14 videos | 1h has Assessment available Badge Certification PMI PDU
Leading Your Team through Change
Change is always happening. Effective team leadership means managing teams through the ongoing transition processes that facilitate change. Removing obstacles that can hinder the productive teamwork required to make these transition processes smooth is essential. In this course, you'll learn about types of resistance and obstacles to change and how to overcome them in a collaboration. You'll also learn about how to overcome barriers to introducing change at your organization. Finally, you'll learn effective approaches for communicating change when working on a team.
8 videos | 22m has Assessment available Badge Certification PMI PDU
Managing Motivation during Organizational Change
A key challenge for managers is motivating and engaging employees during times of organizational change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, it's stressful, and it can impact employee motivation and productivity - just at a time when an organization needs everyone to pull together and give their best efforts. In this course, you'll learn change management techniques to help you recognize and manage employee stress, as well as your own stress, during periods of change. You'll also learn about common reactions to change, and strategies for managing change to enable you to engage, motivate, and support employees.
8 videos | 19m has Assessment available Badge Certification PMI PDU
Facilitating Sustainable Change
All organizations must go through some type of change in order to adapt to new market forces. Adapting to change, whether it involves new processes, strategies, or personnel, is never easy, but is a vital aspect of a company's long-term success and resilience. In this course, you'll learn about key outputs of a change initiative, such as success factors that improve an organization's flexibility and make it more resilient. You'll explore how to identify stakeholder groups needed when adapting to new processes, and the roles they play in changing operations. You'll also learn how to evaluate the three keys to sustainable change: discomfort, vision and proper skill level.
7 videos | 17m has Assessment available Badge
Moving Forward with Change Planning
When adapting to change, effective planning is key. If planned and carried out properly, a change initiative can enhance an organization's flexibility and resilience in the face of future disruptions. In this course, you'll learn tools for adapting to new processes, such as change charters and guiding coalitions. You'll discover how to interpret stakeholders' influence and input and how they can help when changing your organization's strategy. You'll also learn best practices for creating codes of change that will enable to successfully adapt and become more resilient.
6 videos | 14m has Assessment available Badge
Making Change Stick
By facing change deployment challenges head on, you can help your organization successfully adapt to the change, increasing its flexibility and resilience. In this course, you'll learn methods for adapting to change that involve effective ways of communicating the change to different groups. You'll learn how make the process of changing more comfortable, so that your workforce can reinforce their skills and become more resilient. You'll also explore training and performance management techniques you can use when your employees are adapting to new situations.
6 videos | 15m has Assessment available Badge
Organizations Change So Get Ready
Change can be disruptive, but adapting to change can also open new possibilities. A changing work situation can create a period of uncertainty while you adapt. A clear understanding of what organizational change is can help build your resilience and flexibility. In this course, you'll find out what can trigger organizational change. You'll explore common responses to change and the stages of reacting to change that people go through when dealing with organizational change. You'll learn why it's important to be resilient when adapting to change, and how to prepare yourself to get the most out of change.
8 videos | 21m has Assessment available Badge Certification PMI PDU
Redefining Yourself After Organizational Change
Organizational change is inevitable, so you need to be resilient and adapt to the new opportunities it presents. It's important to not just survive organizational change. With resilience, flexibility, and perseverance, you can thrive in it and propel your career forward. In this course, you will learn the importance of adapting to organizational change, as well as the essential skills needed to handle it. The course details the best practices of building self-motivation and introduces the idea of reframing as a coping method. You'll learn to turn resistance to change into acceptance. Finally, this course covers the importance of capitalizing on the career opportunities presented by organizational change.
7 videos | 17m has Assessment available Badge Certification PMI PDU
Expert Insights on Leading Change
Because human nature is to resist change, those in charge of leading the change have a tough mountain to climb. Only when people feel connected and commit to the change can everyone reach the summit successfully.
34 videos | 1h available Badge
Expert Insights on Managing Change
Change is inevitable, but leaders often face resistance when trying to implement it. A clear vision, a real need for something different, and a sense of purpose go a long way toward advancing change at the office.
20 videos | 1h available Badge
Embracing a Customer-obsessed Mentality
Today in the Age of the Customer, competitive advantage has been redefined. Customers are in control. They have more choices than ever before resulting in sky-high expectations. The only source of competitive advantage is the obsession with understanding, delighting, connecting with and serving customers. Organizations need people who are customer obsessed. People who are so interested and committed to the people they are creating and designing for that they are willing to spend time, take risks and admit that they personally might be wrong. People who are so customer obsessed that they never settle but are continually trying to understand what else they can do for their customers.
6 videos | 22m has Assessment available Badge
Customer Service: Adapting to Your Customers' Cues
The ability to support a customer is keenly enhanced by a greater understanding of the customer's mood, communication style, and knowledge of the product or service in question. From the first moments of interaction, the customer will be giving cues in each of these areas. Interaction with customers requires planning, active listening, and a conscious effort to adjust your communication and support approach based on your customer's cues. In this course, you'll learn how to recognize and read customer cues, and how to use them to adapt your support strategy to each individual customer. You'll also explore how to overcome common pitfalls customer service agents face in assessing their customer's cues. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
7 videos | 33m has Assessment available Badge
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and implicit (unsaid or unexpected). Understanding the scope and interdependence of these priorities allows you to better address each customer's implicit needs and help you deliver a higher level of service. In this course, you'll learn to distinguish customer priorities as either explicit or implicit, and to describe how speed influences customer perception. You'll also learn strategies to decrease the amount of effort the customer has to expend in getting issues resolved, methods to demonstrate your presence for customers in service interactions, and strategies to help you balance priorities during a customer service interaction. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
7 videos | 26m has Assessment available Badge
Customer Service: Discovering Customer Needs
Customer needs lie at the heart of every service interaction. In order to fully support the customer, we must be able to identify both their stated and unstated needs. Customer support professionals use a combination of skills to analyze beyond the stated requirements to uncover the full spectrum of customer needs. In this course, you'll learn the service advantages of being able to identify your customers' needs. You'll learn best practices for discerning both stated and unstated needs in a service interaction and how to avoid problems and pitfalls in needs exploration. You'll also learn techniques to help you exceed your customers' needs and you'll explore scenarios that put these practices into action. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
8 videos | 31m has Assessment available Badge
Customer Service: Fostering a Service Mindset
Success is both an outcome and a mindset. Professionals who wish to provide a truly exceptional level of customer service approach each interaction with the right mindset and attitude. Without understanding how mindset impacts service ability, you compromise your potential and that of the organization, which ultimately results in a poor customer service experience. Focusing on your service mindset and attitude will ensure your professional values will manifest in each service interaction. In this course, you'll learn how moving to a different mindset can help you deliver outstanding customer service, and what key practices can help establish a good personal mindset for any service situation. You'll also learn to recognize how professional values manifest during customer service interactions, how to develop an attitude of a customer service professional, and what strategies demonstrate a customer-centric service mindset. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
7 videos | 27m has Assessment available Badge
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new opportunity. You get to see them when the new thing isn't working. Or isn't the right color. Or may not be billed correctly. And then you get to try to make them happy again. In this course, you'll learn proven techniques customer service professionals can use to boost their self-confidence, better engage with their customers, and demonstrate flexibility and efficiency in the problem-solving process. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
7 videos | 27m has Assessment available Badge
Customer Service: Generating Effective Solutions
Customer service is all about finding the right solution for every client. CSRs who can quickly determine the underlying causes and issues associated with a customer's problem are more likely to generate fast and effective solutions. In this course, you'll examine proven techniques to find the root cause of a problem, align a right-fit solution, and deliver a final resolution. You'll recognize how to arm yourself with the information you need before and during an interaction, and learn the solution steps in a process-based approach to customer service. You'll also learn approaches for addressing common obstacles encountered during customer service interactions, indications when a call should be escalated to a higher tier of service, and explore strategies to take customer service solutions to the next level. This course was developed with subject matter provided by NueBridge (www.nuebridge.com) which has extensive expertise in customer experience and management across multiple industries around the world.
7 videos | 29m has Assessment available Badge
Exploring Customer Journey Mapping
To understand the different feelings and cognitive processes a customer undergoes when dealing with your organization, you need a tool that can document every step of their experience. Customer journey mapping is one such tool, and is essential in helping you understand customer needs and define problems highlighted by their experiences. In this course, you'll discover how to create a customer journey map, a customer-centric problem solving tool that can enable you to brainstorm effective solutions to key customer pain points. You'll also explore how to recognize and prioritize specific actions to improve your customer focus while avoiding common mapping mistakes.
7 videos | 22m has Assessment available Badge Certification PMI PDU
Achieving Customer-centric Design with User Personas
Your organization depends on its ability to win every customer interaction. User personas - detailed descriptions of archetypal end users - are the gateway to designing customer-centric products and experiences that address customer needs. Building user personas will help you develop products and services your customers truly want. In this course, you'll learn the essential elements of user personas and the business information to be gained from them. You'll also learn how to build a user persona, which data to include in a persona, and the qualities of an effective persona. And you'll discover what customer-centric design can tell you about your customer, and how it will benefit your business.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Shaping the Customer Experience across Digital and Physical Channels
Today's customer is a new breed, often a digital native who spends much of their time online in the digital world. They have different priorities and expectations than generations of customers past. In this course, you will learn about meeting the needs and expectations of today's digital customers, including omnichannel and utilizing algorithm-savvy design. You'll also learn about wayfinding: ways to shape and influence their customer journey, as well as methods to individualize their customer experience (CX) through methods like digital body language. Finally, you'll learn about protecting and partnering in their data privacy and security.
6 videos | 22m has Assessment available Badge Certification PMI PDU
Expert Insights on Customer Relationships
Customer service is not about service; it's about relationships. Like fruitful vegetable gardens, these relationships require constant nurturing. Start growing relationships that exceed customers' needs and desires, and make them blossom.
31 videos | 1h available Badge
Positive Atmosphere: How Organizational Learning Drives Positive Change
If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. In this course, you'll be introduced to organizational learning and its benefits to your organization. You'll examine the role of training, knowledge management, and technology in developing employees, and learn about the pivotal role of the continuous learning. By exploring the essential elements and indicators of a self-development culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing talent will increase your competitiveness and create more satisfied, goal-oriented employees - which leads to a more profitable organization.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Learning from Failure
From the minor slip up to a full-blown catastrophe, failure is a part of life and business. It's part of your self-development, and it's part of developing talent. It should be embraced as an opportunity for continuous learning and growth. If you encourage organizational learning, you can start developing employees. And then those who embrace failure are more likely to achieve their goals. In this course, you'll learn how to embrace failure by developing an attitude of learning from setbacks. You'll learn about the cycle of success when developing people, and you'll also explore failure in greater detail, its potential benefits, as well as key strategies for embracing it.
6 videos | 18m has Assessment available Badge Certification PMI PDU
Becoming a Continuous Learner
Continuous learning is a response to the modern workplace: technology, staff and company direction change constantly. Continuous learners are able to adapt and obtain necessary skills and knowledge in a constantly changing workplace. Continuously learning provides you with a competitive edge in your job and in your career. In this course, you'll learn the behaviors that define continuous learning and their benefits. You'll also learn habits to practice to aid becoming a continuous learner, along with reading and learning agility strategies for encouraging life-long learning.
6 videos | 12m has Assessment available Badge
How to Learn Effectively
Effective learning is not about memorizing and reciting on a test, and it doesn't only exist in a formal educational setting. In this course, you'll learn some key strategies to boost your ability to explore, be inquisitive, and use all your senses to learn the way you prefer to learn.
5 videos | 15m has Assessment available Badge
Cultivating a Passion for Learning in Yourself and Others
Having a passion for learning and developing talent helps you stay engaged, motivated, and driven. New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Being a passionate learner is crucial to staying motivated, engaged, and up to date. Therefore, organizations need to invest in developing employees. In this course, you'll learn about the characteristics of passionate learners. And you'll explore how to help develop a passion for learning in yourself and others.
6 videos | 18m has Assessment available Badge Certification PMI PDU
Keeping Your Skill Set Current in the Digital Economy
The digital economy is revolutionizing the world of work. To stay relevant, individuals across all industries need to be open to continuous learning and developing talent. Through organizational learning, you can start developing employees by ensuring they are learning the necessary skills. In this course, you'll learn some of the key ways in which the world of work is changing and the skills that are in high demand. You'll also explore ways to choose what to learn in order to keep your skill set current, as well as develop people and encourage self-development. And you'll also explore strategies to help advance your career in the digital economy.
5 videos | 17m has Assessment available Badge
Uncovering and Utilizing Your Talents and Skills
We all have individual talents and skills that make us unique in some way, but you may not be aware of your own skills or how to use them to achieve your personal and career goals. Central to reaching these goals is the ability to use continuous learning for self development. In this course, you'll learn what is meant by talent, skill, and personal development, why it's important to understand what talents you possess, and how to harness those talents through continuous learning. This course also covers techniques for identifying your unique capabilities, and outlines self-development tips you can use to fully utilize your key talents and skills.
6 videos | 15m has Assessment available Badge Certification PMI PDU
Managing Employee Development
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.
7 videos | 23m has Assessment available Badge Certification PMI PDU
Expert Insights on Establishing a Learning Culture
When trying to establish a culture of learning, you need to understand your organization's culture. And this involves understanding its beliefs and behaviors. Learn how you can cultivate a culture of learning in your organization.
6 videos | 10m available Badge
FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

BOOKS INCLUDED

Book Summary

The Agility Shift: Creating Agile and Effective Leaders, Teams, and Organizations
The Agility Shift provides leaders at all levels in an organization with the mindset, strategy, and practical tools to make them agile. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Pamela Meyer

BOOKS INCLUDED

Book Summary

Agile Kaizen: Managing Continuous Improvement Far Beyond Retrospectives
Agile Kaizen discusses the methods needed to understand, implement, and nurture a Kaizen culture within your company. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Ángel Medinilla

BOOKS INCLUDED

Book Summary

Change Management Training
Change Management Training presents several workshop resources and the tools needed to conduct effective change management training. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 9m Book Authors By Elaine Biech

BOOKS INCLUDED

Book Summary

The Lean Product Playbook: How to Innovate with Minimum Products and Rapid Customer Feedback
In The Lean Product Playbook, author Dan Olsen examines core Lean concepts and shows you how to apply them to relevant, real-life scenarios. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 12m Book Authors By Dan Olsen

BOOKS INCLUDED

Book Summary

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
The Fearless Organization offers a sensible examination of how psychological safety can do much to fuel an organization's success. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 11m Book Authors By Amy C. Edmondson

AUDIOBOOKS INCLUDED

Audio Summary

The Agile Leader: How to Create an Agile Business in the Digital Age
In The Agile Leader, author Simon Hayward explains how an agile way of working makes an entire organization more adaptable, allowing it to survive-and thrive-in the volatile modern economy. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 21m 20s Audiobook Authors By Simon Hayward

AUDIOBOOKS INCLUDED

Audio Summary

Agile Project Management for Dummies, 2nd Edition
Agile Project Management, 2nd Edition discusses how to reduce risk and manage time, scope, and cost through agile project management. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 22m 24s Audiobook Authors By Mark C. Layton, Steven J. Ostermiller

AUDIOBOOKS INCLUDED

Audio Summary

10 Steps to Successful Change Management
10 Steps to Successful Change Management discusses how change and innovation is essential for company growth, especially in an ever-growing technological world. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 18m 53s Audiobook Authors By George Vukotich

AUDIOBOOKS INCLUDED

Audio Summary

Fanocracy: Turning Fans into Customers and Customers into Fans
In Fanocracy, the authors examine how to create a "fandom"-a band of loyal patrons who share a common interest, and they present handy steps to create your own "fanocracy." In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 15m 14s Audiobook Authors By David Meerman Scott, Reiko Scott

AUDIOBOOKS INCLUDED

Audio Summary

Learning for the Long Run: 7 Practices for Sustaining a Resilient Learning Organization
Learning for the Long Run explores practices that help organizations adapt to the fast-paced and ever-changing business world. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 22m 3s Audiobook Authors By Holly Burkett