Writing, Editing & Communication Skills

Being clear and concise in business writing isn't always easy. But writing well is essential in the workplace if you want what you write to be read, understood, and acted upon. Learn more about writing, editing, and communication skills.

16 Courses | 5h 20m 50s
1 Book | 9m
1 Audiobook | 24m 55s

Creativity

You might not describe yourself as a creative person, but everyday activities – like problem solving or spotting opportunities – rely on your creative thinking and innovation. Originality is key, but your ideas also have to work within real-world constraints. Learn more about creativity.

5 Courses | 1h 46m 57s
1 Book | 4m
1 Audiobook | 22m 8s

Research & Organization

Even with great schedule management and organizing skills, it's easy to get off track if you're not careful. Learn more about research and organization.

13 Courses | 4h 35m 49s
1 Book | 11m
1 Audiobook | 17m 29s

Word Basics

Well-constructed sentences express an idea by using the parts of speech in a logical order, and are essential for effective business writing. Learn more about word basics.

6 Courses | 2h 8m 54s
1 Book | 9m
1 Audiobook | 23m 29s

Project Management Basics

For the new project manager, the essentials – what you need to know to undertake your new responsibilities - are not always obvious. Project management involves a lot of moving parts. Learn more about project management.

15 Courses | 10h 39m 56s
1 Book | 10m
1 Audiobook | 27m 50s

COURSES INCLUDED

Improving Your Technical Writing Skills

For many professionals in the pharmaceutical, technology, finance, and similar industries, technical writing skills are an important part of day-to-day communication. Writing well in these industries isn't just a matter of writing grammatically correct sentences; it also involves producing technical documents that are suited to the requirements, comprehension level, and background of their readers. In this course, you'll learn techniques for better writing that will help you avoid common pitfalls and structure your business writing more effectively. You'll find out how to tailor your written communication to the specific requirements of different types of technical material - so that whether you want to persuade or to instruct, you'll be able to achieve your writing goals.

7 videos | 18m Assessment Badge PMI PDU

Proven Techniques for Technical Communication

Communicating technical information can be a challenging task. Whether you're a technical guru or someone less experienced, and whether your audience is made up of experts or novices, you need proven strategies to succeed. In this course, you will learn techniques for conveying technical information in an easy-to-understand manner for a variety of audiences.

6 videos | 20m Assessment Badge PMI PDU

Effective Stakeholder Communications for Technology Professionals

To earn the support and trust of stakeholders, you need to continuously and effectively communicate how your role in providing technology resources helps your stakeholders realize their own objectives. In this course, you will learn how to identify your stakeholders, how to choose the right channels with which to communicate with your stakeholders, how to hone your stakeholder message, how to establish trust with your stakeholders through difficult communications, and how to engage your stakeholders through storytelling.

6 videos | 40m Assessment Badge PMI PDU

Taking Effective and Professional Notes

Skilled note taking can make you more productive in business situations. Writing notes and engaging in written communication also provide an effective record to review when necessary. In this course, you'll learn tools, techniques, and grammar strategies for effective note taking in interviews and meetings. You'll also learn ways to write notes that help you learn and recall information, to make it easier to communicate to others.

6 videos | 19m Assessment Badge PMI PDU

Writing Skills for Public Relations

The ability to write well is an essential skill and responsibility for all public relations (PR) professionals. Good writing is often time consuming and doesn't always come easy, but it's vital for connecting with your target audience and conveying your key brand messages in a clear and engaging manner. In this course, you'll learn how to develop written messages for your public relation initiative. You'll explore how to create and distribute attention-grabbing press and social media releases. You'll also learn techniques for managing an effective social media marketing campaign.

6 videos | 16m Assessment Badge

The Art and Science of Communication

There is a science behind communication, including how we react neuro-physiologically to others - through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. In this course, you'll learn about the art and science of communication. You'll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You'll also learn the basic principles of assertive communication that is positive and not aggressive.

6 videos | 15m Assessment Badge PMI PDU

Making an Impact with Non-verbal Communication

There are many parts of the brain that have not changed much since the time of our earliest ancestors. We are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of non-verbal communication mechanisms. In this course, you'll learn how our attitude and tone, as well as body language such as posture, gestures, and facial expressions, can have significant impact on the way we communicate. You'll explore techniques to help you project a positive attitude and presence. You'll also discover how to read other people's body language.

7 videos | 18m Assessment Badge PMI PDU

Trust Building through Effective Communication

Building relationships with the people you want to communicate with is key to making communication effective. And building trust is essential to forging meaningful working relationships. In this course, you'll explore the necessity of clearly presenting your information and intentions as the basis of effective communication. You'll see how understanding your audience ensures that your message is delivered in such a way so to maximize its impact and how managing your emotions allows you to adapt to the emotional needs of others to build trust. Finally, you'll learn how verbal communication combines with body language and vocal tone to better convey your message effectively.

7 videos | 18m Assessment Badge PMI PDU

Choosing the Right Interpersonal Communication Method to Make Your Point

Do you ever feel that a lack of email productivity is frustrating the effectiveness of your written communication? Are poor verbal communication skills holding you back? Choosing the right communication method for the situation has a huge impact on how your message is received. This course explores the importance of choosing the right communication method to best convey your message. You'll learn how to select the proper methods for building trust, conveying your ideas, and targeting your method to your intended audience. The right communication method improves the odds of getting your point across and communicating effectively, leaving your audience informed, enlightened, and engaged.

8 videos | 21m Assessment Badge PMI PDU

Become a Great Listener

Communication is a two-way process - while one person provides information, another must not only understand what is meant, but also show that they're being receptive to that information. This requires strong listening skills - a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You'll also learn how to ask the right questions to ensure that you understand what is being communicated.

6 videos | 15m Assessment Badge PMI PDU

Do We Have A Failure to Communicate?

Communicating effectively can be challenging when having difficult conversations. Because these challenges typically involve emotions such as hurt, anger, or confusion, it's not uncommon for people to avoid one another or shut down, preventing what could be a productive exchange at many levels. In this course, you'll examine some common communication challenges and how you can successfully navigate them. By showing patience, perseverance, and accountability, you can effectively deal with tough conversations, communicate your message, and reach mutual understanding and agreement.

6 videos | 16m Assessment Badge PMI PDU

Communicating with Confidence

Communicating with confidence is critical to your message being successfully received. Feeling confident in a high stakes situation is not always easy but with effort, confidence can be cultivated and improved. In this course, you'll learn about being an effective speaker. You'll discover ways to prepare, techniques to avoid being nervous and how to use your voice and body language to communicate with self-confidence.

7 videos | 19m Assessment Badge PMI PDU

Strategies for Managing Technical Teams

Effective team leadership in the dynamic technology field is integral to business success, but managing technical teams has unique hurdles. In this course, you'll learn what the hurdles are when working on a team and managing teams in the technology field. You'll cover the qualities of a tech manager, and tips to manage tech teamwork to encourage effective collaboration.

6 videos | 18m Assessment Badge PMI PDU

Audience and Purpose in Business Writing

Have you ever read a piece of business writing and found the message unclear? Writing well, like other communication skills, can be cultivated and improved. To write an effective business message, you need to first know and understand your audience and your purpose for choosing written communication to convey it. In this course, you'll discover how improving your written communication aids in creating messages that convey the appropriate tone for different readers throughout the organizational hierarchy. You'll also explore how better writing can effectively fulfil its three most common purposes: to inform, respond, or persuade.

7 videos | 18m Assessment Badge PMI PDU

Clarity and Conciseness in Business Writing

Being clear and concise in business writing isn't always easy. But writing well is essential in the workplace if you want what you write to be read, understood, and acted upon. In this course, you'll learn how improving your communication skills through better writing techniques can make your message clear and comprehensible. You'll learn how your written communication is more effective when you understand the importance of using familiar, concrete, and specific language. You'll also explore tips for being more concise in your writing and best practices for organizing content.

7 videos | 20m Assessment Badge PMI PDU

Editing and Proofreading Business Documents

All of us can think of a piece of business writing that's lacking a key point or contains an embarrassing typo or spelling error. From that point on, it becomes difficult to take it seriously, whatever it's topic or content. In business, solid, professional written communication is essential to the clarity and credibility of your message. In this course, you'll learn how improving your communication skills through better writing will help you produce more focused, polished, and effective business documents. It offers guidance on how to edit and proofread effectively, covering key areas, such as tone, structure, clarity, and accuracy, as well as common grammar, punctuation, and spelling mistakes to watch out for.

8 videos | 22m Assessment Badge PMI PDU

FREE ACCESS

COURSES INCLUDED

Developing a Team of Creative Gurus

In this course, you will learn techniques for developing a team of "creative gurus" - team members who excel at generating innovative ideas. You will learn ways to assemble your team, generate creative ideas, overcome barriers to team creativity, and foster a creative workplace.

6 videos | 26m Assessment Badge PMI PDU

Unleashing Personal and Team Creativity

Believe it or not, everyone has the potential to be creative. If you're struggling to express your ideas, then something is getting in the way. But with the right approach and techniques, team leaders can provide a safe space that encourages brainstorming, innovating, and creative thinking. In this course, you'll learn about characteristics of creative people, how to overcome personal barriers, and how to foster team innovation in a work environment. It describes personal barriers to creativity and how to overcome them and provides strategies for enhancing creativity in the workplace. It also outlines key requirements for promoting creativity and explores techniques for fostering creativity in teams.

7 videos | 22m Assessment Badge

Verifying and Building on Creative Ideas

You might not describe yourself as a creative person, but everyday activities - like problem solving or spotting opportunities - rely on your creative thinking and innovation. Originality is key, but your ideas also have to work within real-world constraints. In this course, you'll learn about the different stages of innovating and techniques for verifying the workability of your ideas. You'll also discover guidelines and techniques for building on and testing an idea, such as brainstorming. The course outlines when to use research and simulations to check the workability of an idea, and it discusses ways to build on ideas effectively.

6 videos | 18m Assessment Badge

Beat Procrastination by Boosting Your Creativity and Drive

Everyone could benefit from a boost in creativity. Whether you're in marketing and advertising, management, or software development, all professionals need to be able to come up with original ideas and think outside the box every now and then. But sometimes the pressure to think creatively is the very thing that blocks the flow of fresh ideas and results in the type of procrastination that is an obstacle to efficient time management. This course focuses on the relationship between procrastinating and creativity. You'll learn about how the optimal amount of procrastination actually boosts creativity and efficiency. You'll also learn how to use creativity boosters to help you past those times when you procrastinate a little too much.

6 videos | 16m Assessment Badge PMI PDU

Building Innovation Cultures and Leaders

Innovating is the only way to adapt and keep speed with the pace of change in today's business world. Building and supporting an innovative culture is the responsibility of leaders and employees across organizational hierarchies and is aided by an effective change management process. In this course, you'll learn about business innovation cultures and types of innovation leadership. You'll also learn about the importance of experimenting, managing change, and executing a project. Finally, you'll learn how to attract and nurture innovation in your organization.

8 videos | 22m Assessment Badge PMI PDU

FREE ACCESS

COURSES INCLUDED

Product Management: Market Research Basics

Whether you're entering a new market, looking for new customers, launching a new product, or trying to identify new opportunities to generate business with existing customers. conducting market research can give you valuable insights. In this course, you will learn the uses for market research, the different things you can learn from primary and secondary research, the different methods of market research, the stages of a market research project, and the different types of market research projects.

6 videos | 42m Assessment Badge PMI PDU

Organizing Your E-mail

In the modern business environment, it's easy to feel overwhelmed by the volume of written communication that you need to process every day. To keep up, you need strong communication skills to sort, file, respond to, or delete all emails that you receive during your business day. In this course, you'll learn some vital communication techniques for managing and writing emails effectively. The course covers email etiquette tips on how to use folders and filters to organize emails for increased efficiency, as well as guidelines on what emails to delete. You'll also explore how to recover important information should you lose an email.

7 videos | 17m Assessment Badge

Organizing Business Data with Data Modeling

Modeling data can help businesses better organize and access data. Organizations rely on various kinds of data, including Big Data, to fully understand their business. To do so, they need that data to be easy to access and understand. Data modeling plays a critical role in both of these. In this course, you'll learn about the characteristics of data modeling, and the common styles and types of data models used. You'll find out how the three levels of data modeling can provide a detailed blueprint of a company's data. And you'll also learn about common strategies for building data models, and how doing so improves an organization's daily operations.

7 videos | 23m Assessment Badge PMI PDU

Make The Time You Need: Get Organized

If you want to manage your schedule and make your time count, you have to be organized. But to stay organized, you need to check your progress. This mean developing schedule management skills. The stress and potential for mistakes grows when you don't spend time organizing your time. In this course, you'll discover how schedule management can help you regain control of your time. You'll learn how to leverage your personality to boost your productivity and explore techniques for dealing with time stealers. And you'll learn how to create practical to-do lists and keep them relevant and realistic.

7 videos | 18m Assessment Badge PMI PDU

Organize Your Physical and Digital Workspace

Organizing your physical and digital workspaces is a great way to be more productive. When you declutter your workspace, you can improve many aspects of your work day, including your ability to concentrate, achieve targets, and become more efficient. This course will help you increase your productivity by showing you how to organize and maintain both your physical and digital workspaces. You'll learn the rewards of organizing your workspace and find out what a productive workspace looks like. You'll learn how to use your organization skills to manage your digital workspace. And finally, you'll find out how to make your new clutter-free life last by making organization a habit.

8 videos | 20m Assessment Badge PMI PDU

Avoid Procrastination by Getting Organized Instead

Procrastination reduces your productivity while causing you stress at the same time. Procrastinating is a habit that causes urgent and difficult tasks to pile up as you studiously avoid them. Developing and applying organization skills, you can declutter your schedule and avoid putting off work that demands your attention. In this course, you'll learn about the reasons people procrastinate, and the benefits of organizing your time. You'll learn how to build self-discipline and combat time wasters, as well as how to bring more organization to your day. And finally, you'll explore how to set priorities and how to say no when you need to.

7 videos | 17m Assessment Badge PMI PDU

Maximize Your Productivity by Managing Time and Tasks

The amount of time available to you is constant - you can't buy more and you can't save it for later. However, by managing your time, you can increase your productivity. And the better you understand your own personal productivity, the easier it will be to manage your time effectively. In this course, you'll learn about how you can use task management to maximize your productivity. You'll discover the benefits of using time management and assessing the value of your tasks. You'll learn about benefits of setting goals and how productivity is tied to your ability to assess time and set priorities. And you'll also learn about the process of "chunking" your time and how to use different types of to-do lists effectively.

7 videos | 19m Assessment Badge PMI PDU

Achieve Productivity in Your Personal Life

A busy personal life has a direct correlation to your productivity level at your job. By getting control of your productivity at home, you can improve your productivity work too, making you better able to stick to schedules and meet deadlines by reducing the stress and distractions that come from trying to juggle home and work at the same time. In this course, you'll learn how to prepare for trips, plan personal and household tasks, and become more organized as a parent. You'll also explore tips for achieving an effective work/life balance and taking care of your personal health and well-being.

6 videos | 14m Assessment Badge PMI PDU

Saving Time by Setting Goals

When goals and targets seem to shift daily and there's never enough time to get everything done, it's hard to achieve goals consistently. Good time management will help you work smarter - not harder - so that you get more of the important things done in less time. The first step in working smarter is making sure you're going in the right direction. In this course, you'll learn how to accomplish more through effective time management. You'll learn why it's important to align your goals with your company's goals, and how to do it. You'll also learn how to differentiate between urgent and important tasks, how to pivot between conflicting priorities, and how taking the time to make improvements can save you time in the long run.

6 videos | 23m Assessment Badge

Managing Your Time So It Doesn't Manage You

No one can add an extra hour to the day to get more done. But anyone can make better use of the 24 hours you do have by becoming more effective at time management. All it takes is deciding to seize control of your own time, and then taking small steps in the right direction. In this course, you'll consider how you're spending your time now and what techniques you can use to spend it more wisely and productively. You'll learn to block the time stealers that interfere with your productivity, use to-do lists and schedules to organize your time and tasks, and develop a regular habit of checking in with your plans to make sure you're getting them done.

5 videos | 19m Assessment Badge

Sharpening Your Focus to Stay on Track

Even when you know your priorities and have an organized time management routine, you'll still be challenged every day by distractions, temptations, interruptions, and procrastination. To avoid causing internal time management detours, you have to develop ways to stay focused, and this often means using personal and interpersonal skills in very specific ways. In this course, you'll learn strategies to manage challenges to your personal focus, techniques to help you shut out distractions and manage time conflicts, and ways to regain focus and develop mental resilience when faced with change.

6 videos | 21m Assessment Badge

Aligning Goals and Priorities To Manage Time

Too much to do and too little time? Everything is urgent? Modern technology means our employers can reach us 24/7, so schedule management and goal setting are more important than ever. When you're under pressure to deliver, you need to know your priorities. Meeting targets and achieving goals consistently regardless of the business situation isn't easy. And this means managing your time effectively. In this course, you'll learn about aligning each goal with your employer's expectations, clarifying your goals, and prioritizing your most important work. You'll also learn how to ask questions to clarify goals, and how to establish and schedule priorities based on these goals.

6 videos | 17m Assessment Badge PMI PDU

The Art of Staying Focused

Even if you know what's important to do, losing focus can stop your progress. No matter who you are or what job you do, focusing at work can be hard. Even with great schedule management and organizing skills, it's easy to get off track if you're not careful. In this course, you'll learn how to stay focused and stay on top of your schedule. You'll learn strategies for dealing with focus challenges and distractions at work. You'll also find out how to beat fatigue, manage your time, and decline work-related requests. And you'll explore how to adjust your focus to deal with change, and how to regain focus when you've lost it.

7 videos | 19m Assessment Badge PMI PDU

FREE ACCESS

COURSES INCLUDED

Using the Parts of Speech

Effective business writing is one of the most important communication skills in the workplace today. By writing well, using clear sentences and correct grammar, you can ensure your message is communicated to and understood by your intended audience. Unfortunately, the opposite is also true - poorly structured sentences can not only cause confusion, but may also damage your reputation. In this course, you'll learn about the fundamental elements for better writing - the parts of speech. These are the building blocks of sentences, so learning about them can help you skillfully combine words into meaningful sentences. This course describes the eight parts of speech and shows how to use them effectively and correctly.

7 videos | 20m Assessment Badge

Getting the Details Right: Spelling Basics

Spelling errors are all too common, and are one of the main culprits behind poor business writing. A wrong letter here, an extra letter there, and your reader may lose confidence in your communication skills and overall competence as a professional. That's why writing well doesn't just mean writing persuasively - it also means knowing the rules, as well as the exceptions, of spelling. In this course, you'll learn how to spell words with prefixes and suffixes, and how to form the plural and possessive forms of words. You'll also learn general rules on how to spell correctly, as well as some handy tips for better writing in general.

7 videos | 20m Assessment Badge

Abbreviating, Capitalizing, and Using Numbers

Writing well is not just about constructing logical sentences. It also involves the correct use of abbreviations, capital letters, and numbers in your business writing. Knowing how to use them consistently is a strong asset to have as part of your communication skills. In this course, you'll learn the basic rules of capital letters, abbreviations, and numbers. You'll learn how to correctly abbreviate titles, names, locations, and countries, as well as how to capitalize direct quotes, titles, names of organizations, and product names, among other elements. In addition, you'll explore other key elements for better writing - the forms and uses of numbers with dates and time, money, fractions, and symbols.

8 videos | 23m Assessment Badge

Using Punctuation Marks

Punctuation is the collection of marks used to separate sentences and their parts. Although appropriate punctuation is an undervalued part of your communication skills, it can make your business writing clear and less likely to be misinterpreted. In this course, you'll learn the standard rules and guidelines for using punctuation marks, including the correct use of periods, question marks, and exclamation points. You'll learn a crucial aspect of better writing that often causes much confusion - how to correctly use commas. The course includes rules for better writing such how to use different connecting and separating marks, like colons, semicolons, dashes, and hyphens. In addition, it shows how to properly use apostrophes, parentheses, brackets, and quotation marks.

7 videos | 20m Assessment Badge

Creating Well-constructed Sentences

Syntax is the grammatical term for arranging words to create logical phrases, clauses, and sentences. Well-constructed sentences express an idea by using the parts of speech in a logical order, and are essential for effective business writing. A misplaced modifier might get a chuckle out of the reader, but it reflects poorly on your communication skills. In this course, you'll learn some of the fundamentals for better writing - the parts of a sentence, such as the subject and predicate, as well as phrases and clauses. You'll examine subject-verb agreement, as well as agreement between pronouns and their antecedents. You'll also discover some techniques for writing well, such as how to identify and fix common types of sentence errors.

8 videos | 24m Assessment Badge

Troublesome Words and Phrases: Usage Mistakes in Writing

The many nuances and conventions in the English language make it diverse and interesting; however, when it comes to writing well, they can also cause some difficulties. For better writing skills, you must familiarize yourself with some of the most common errors of usage. In this course, you'll learn how to use commonly confused words correctly, including word pairs that sound alike and those that have related meanings. You'll explore often misused verbs - for example, affect and effect or apprise and appraise - that can impede professional business writing. You'll also learn some idiomatic combinations of verbs and prepositions that can be confusing and will put your communication skills to the test.

6 videos | 19m Assessment Badge

FREE ACCESS

COURSES INCLUDED

New Project Manager Essentials

For the new project manager, the essentials - what you need to know to undertake your new responsibilities - are not always obvious. Project management involves a lot of moving parts. In this course, you'll learn some of the foundational concepts, such as what a project and its project environment and scope are. You'll learn what you'll be responsible for, and things you'll need to understand before planning begins. You'll also learn where to go to access useful information and how to identify the different types of people who will have an interest in the project - its stakeholders.

6 videos | 20m Assessment Badge PMI PDU

Defining a Project Scope and Team

Prior to begining any project - before you plan the budget or create the schedule - you need to develop a clear vision for what the project is to achieve and how it will achieve it. That involves clarifying what stakeholders expect to see in the end, all the tasks that will need to be carried out, the resources you will need, and who will be doing the work. These are your project scope and the project team required. In this course you will learn about these aspects of project management. You'll learn how to complete a work breakdown structure to nail down all those big-picture details so that your project gets off on the right foot.

7 videos | 22m Assessment Badge PMI PDU

Creating a Project Schedule and Budget

As a project manager, once your project scope has been clearly defined, it's time to estimate and plan. Drawing on information from the initiation phase, you must now determine how much time and money will be required to meet objectives and complete the project. In this course you will learn how to develop the project schedule and cost baselines for your project budget, and use them to monitor and measure performance throughout the project.

7 videos | 23m Assessment Badge PMI PDU

Exploring Project Management, Then and Now (2021 Update)

The history of business is the history of project management. Just as our ideas of how to conduct business continue to evolve, so do our conception of the project manager's role, the characteristics of a project, and the project life cycle itself. Traditional project management had its time and place, but today's landscape calls for innovation and adaptive leadership. In this course, you'll explore how project management approaches have evolved to address changing project environments. You'll learn about the transition from purely empirical, waterfall models of PM to more adaptive, hybrid, and agile project management techniques.

10 videos | 32m Assessment Badge PMI PDU

Selecting a Project Management Approach (2021 Update)

For those responsible for managing projects, understanding the project basics is essential. Project management is affected at every stage by the organization, the social environment, the project stakeholders, and many other aspects of the context in which the project is carried out. In this course, you will learn about project characteristics, including key terms and concepts and the project manager's role. You will also explore PM competencies, product and project life cycles, enterprise environmental factors, and organizational process assets that can influence project outcomes.

13 videos | 53m Assessment Badge PMI PDU

Communicating Effectively (2021 Update)

Project management success entails effective project communications management. Whether with team members or other stakeholders, PMs must monitor the flow of information following a detailed communications management plan, and overcoming communication barriers as they arise. In this course, you will learn about communication methods, models, channels, and technologies that facilitate effective and efficient communication management. These include push and pull communication, the sender-receiver model, and other information management systems. Finally, you'll explore how to mold a communication requirements analysis.

8 videos | 35m Assessment Badge PMI PDU

Planning and Managing the Project Budget (2021 Update)

Project management requires some financial savvy. Project cost management involves cost estimates, vendor bid analysis, and determining realistic budgets and then keeping them on track. While terms like cost aggregation and baseline, reserve analysis, and earned value management (EVM) are initially daunting, with some background and work, these tasks and tools can be understood and mastered. In this course, you'll learn to the basics of creating budgets and estimating and controlling costs. You'll explore cost forecasts, estimating using methods like estimate to complete (ETC), estimate at completion (EAC), cost performance index, and bottom-up and analogous estimating.

15 videos | 1h 12m Assessment Badge PMI PDU

Managing the Project Resources (2021 Update)

Project managers must play close attention to resource management. They must assess the project's needs, in terms of both materials and staffing, create organizational charts and position descriptions, and acquire all of the necessary resources. Further, managing human resources also requires interpersonal skills to build and manage teams. In this course, you'll learn about planning, estimating, acquisition, and coordination of project resources. You'll also explore meeting training and development needs, setting ground rules, and strategies for mixing virtual and collocated team members. Finally, you'll learn how to apply personnel and team performance assessments and conflict management skills.

9 videos | 31m Assessment Badge PMI PDU

Planning the Project Schedule (2021 Update)

Part of project management is creating and keeping to a schedule. PMs must list, define, and sequence a project activity list, including activity attributes and product milestones, and they must take into consideration lead and lag time. It can be a lot to keep track of. In this course, you'll explore methods for creating workable project schedules using tools like a work breakdown structure (WBS) and methods like precedence diagramming, network diagrams, and analogous estimating. You'll also explore parametric and three-point estimating and tools for defining activities.

11 videos | 44m Assessment Badge PMI PDU

Performing a Critical Path Analysis (2021 Update)

Successful project management involves effective plan schedule management. Performing a critical path analysis is a proven way to create a strong, workable project schedule. In this course, you'll learn about the critical path method and the use of project schedule network diagrams. You'll explore aspects of planning like total and free float, leads, lags, and forward and backward passes. Finally, you'll learn to properly sequence activities for maximum efficiency and success.

12 videos | 52m Assessment Badge PMI PDU

Delivering Project Quality (2021 Update)

In many ways, project management is quality management. To provide products or services that are of a consistently high quality, you'll need a project management methodology that focuses on continuous process improvement initiatives and adherence to applicable industry standards. In this course, you'll explore industry standards and process methodologies like Lean, Six Sigma, Kanban, ISO 9000, and the International Organization for Standardization. You'll also learn about using tools like value stream mapping and quality metric for project quality and process improvement.

11 videos | 46m Assessment Badge PMI PDU

Maintaining Project Artifacts and Knowledge (2021 Update)

To help an organization grow and experience superior performance, it's necessary for project managers to learn from past experiences. Preserving lessons learned can then be incorporated when managing projects in the future, resulting in fewer mistakes, lower costs, more accurate estimates, and many other project efficiencies. In this course, you'll explore the project manager's role in maintaining project artifacts and project knowledge, and how they bolster overall organizational knowledge and foster continuous improvement.

10 videos | 44m Assessment Badge PMI PDU

Building and Training the Project Team (2021 Update)

You may be the project manager, but no project is an island. It requires teamwork, and project management means taking the proper actions to ensure the team works effectively to address the project characteristics and needs. In this course, you'll explore best practices for building a project team, including assessing the functional organization structure, resources management, and staffing plans. You'll also learn about tools like Responsibility Asset Matrices, RACI charts, multi-criteria decision analysis, and stakeholder analysis and how they are used to see the product vision to fruition. Finally, you'll look at how using political awareness, a project charter, and team ground rules will enable your team, including virtual team members, to work efficiently together.

10 videos | 45m Assessment Badge PMI PDU

Prioritizing and Delivering Value (2021 Update)

Properly estimating and prioritizing project requirements is critical when planning projects. When managing Agile projects, you need to be able to map out the work necessary for your product release. In this course, you'll learn about vital Agile planning activities including creating personas and wireframing. You'll explore value-based prioritization methods, and you'll learn about tools and techniques like the MoSCow model, Kano model, 5 Whys, fishbone diagrams, story mapping, and value stream mapping. You'll also learn about key risk management and product quality, testing, and integration strategies you can use when managing Agile projects to help ensure you are creating and maintaining their intended value as they progress.

13 videos | 55m Assessment Badge PMI PDU

Delivering Project Benefits and Value (2021 Update)

The point of any given project is the benefit, the value, it provides. Project management requires continually keeping the payoff in mind. Whether that is increased revenue, efficiency, effectiveness, or more intangible benefits, value delivery is at the heart of any project. In this course, you'll explore the delivery of project benefits and value, and how project success means more than providing tangible value. You'll learn about the concepts of intangible value, including engaging stakeholders, and ensuring the project deliverable is perceived to be valuable and useful. You'll also learn techniques for prioritizing requirements, gathering feedback, reducing inefficiency and waste, and increasing throughput. Finally, you'll review the concepts of organizational value and value-based management.

10 videos | 58m Assessment Badge PMI PDU

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The AMA Handbook of Business Writing: The Ultimate Guide to Style, Grammar, Punctuation, Usage, Construction, and Formatting

The AMA Handbook of Business Writing shows you how to write business documents that represent the high quality and standards of your company. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Jennifer Wauson, Kevin Wilson

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Creativity, Inc: Overcoming the Unseen Forces That Stand in the Way of True Inspiration

Drawing on the inspirational success of Pixar Animation, Creativity Inc. is a thrilling roadmap along the path to breathtaking originality and creative excellence. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

4m By Amy Wallace, Ed Catmull

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Insight Selling: Surprising Research on What Sales Winners Do Differently

Insight Selling is a guide for using relationship-based strategies to become a premier salesperson. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

11m By John E. Doerr, Mike Schultz

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BOOKS INCLUDED

BOOK SUMMARY

The AMA Handbook of Business Writing: The Ultimate Guide to Style, Grammar, Punctuation, Usage, Construction, and Formatting

The AMA Handbook of Business Writing shows you how to write business documents that represent the high quality and standards of your company. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Jennifer Wauson, Kevin Wilson

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

Successful Project Management, 5th Edition

Successful Project Management provides a detailed and realistic series of steps to effectively manage your project. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

10m By Trevor L. Young

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Essential Grammar: A Write It Well Guide

Essential Grammar outlines the principal rules of grammar and punctuation, and uses various examples to demonstrate their application. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

24m 55s By Natasha Terk

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Innovation at Work: 55 Activities to Spark Your Team's Creativity

In Innovation at Work, author Richard Brynteson explains how to inspire creativity and exercise your team's innovation muscles. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

22m 8s By Richard Brynteson

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Organizing for Success, Second Edition

In Organizing for Success, author Kenneth Zeigler explains how you can become more organized, more efficient, and better at managing your time. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

17m 29s By Kenneth Zeigler

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Better Sentence Writing in 30 Minutes a Day

In Better Sentence Writing in 30 Minutes a Day, author Dianna Campbell equips readers to write with correct grammar and punctuation, as well as variety and precision. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

23m 29s By Dianna Campbell

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Project Management: A Managerial Approach, Eighth Edition

Project Management: A Managerial Approach, Eighth Edition discusses what it takes to be a brilliant project manager, someone who's prepared for every stage of the project life cycle-from initiation to termination. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

27m 50s By Jack Meredith, Samuel J. Mantel, Jr.

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Channel Written Communication

Journey Finance for Non-Financial Professionals Journey

Technical Writer Journey

Writing, Editing & Communication Skills

Creativity

Research & Organization

Word Basics

Project Management Basics

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