Research Report

What Ignoring Unconscious Bias Can Cost Your Business

The 2018 Starbucks debacle and other news stories have underlined the consequences of unchecked unconscious bias. While skeptics question its validity, overwhelming research shows that it's a pervasive problem. Yet the very nature of unconscious bias makes it hard to root out.

This playbook by HR Dive and Skillsoft examines the hidden consequences of unconscious bias and how to approach the issue:

  • The hidden consequences - from talent acquisition to business innovation
  • The Starbucks Model: what to emulate, what to avoid
  • How to prevent unconscious bias
  • 5 steps to respond to an incident
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