How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

In this Audiobook

• Chapter 1 - Your Confidence (or Lack of it) Stands Out like a Fly in the Sugar Bowl
• Chapter 2 - Your First Move
• Chapter 3 - How to Look Dynamic All Day Long
• Chapter 4 - Big Thinkers Move Big
• Chapter 5 - You are So Much More than Your Job Description
• Chapter 6 - What's Your On-the-Job Face?
• Chapter 7 - Your Biggest Confidence Barometer
• Chapter 8 - A Crafty Way to Calculate Their Confidence—And Convince Them of Yours
• Chapter 9 - How to Sound Self-Assured in E-mail and IM
• Chapter 10 - Can You Look Too Confident?
• Chapter 11 - Treat Their Ego like Eggshells
• Chapter 12 - Is the Sincere Smile an Oxymoron at Work?
• Chapter 13 - Track Them with Your Torso
• Chapter 14 - Don't Give Hit-and-Run Praise
• Chapter 15 - “Good Eye Contact” is Not Enough!
• Chapter 16 - How to Establish Rapport without Sacrificing Your Principles
• Chapter 17 - Is it Better to Be Liked or Respected at Work?
• Chapter 18 - E-mail Amity
• Chapter 19 - Can You Be Too Nice at Work?
• Chapter 20 - Should You Have Close Friends at Work?
• Chapter 21 - A Primal Need
• Chapter 22 - How to “See” What They're Saying
• Chapter 23 - Make Their Words Your Words
• Chapter 24 - It's a “Communication Problem”! Duh
• Chapter 25 - Put Some Life in Your Listening
• Chapter 26 - Communicating in a Shrinking World
• Chapter 27 - Talking to the opposite Sex (Now That's a Foreign Language!)
• Chapter 28 - How to Make Complicated Concepts Clear
• Chapter 29 - Time is Money, Especially at Work
• Chapter 30 - Shorter is Sweeter—And Clearer
• Chapter 31 - Kick But
• Chapter 32 - What's the Weather Got to Do with Success?
• Chapter 33 - The World Sees You as the Web Sees You—So Watch Out!
• Chapter 34 - Truth or Consequences (the Consequences Can Be Huge)
• Chapter 35 - Another Integrity Wrecker
• Chapter 36 - When a Little Lie is Unavoidable
• Chapter 37 - When You're Late to Work
• Chapter 38 - Come Out Smelling like a Rose When You're Guilty as Heck
• Chapter 39 - Make Presentations to Gain Credibility
• Chapter 40 - Professional Speakers' Secrets
• Chapter 41 - Convincing Coworkers to See Things Your Way in Meetings
• Chapter 42 - Grammar Snobs Can Kill Careers
• Chapter 43 - Are You Credible? (or Just, Like, Credible?)
• Chapter 44 - How to Lose Credibility Fast
• Chapter 45 - The Mind Does Not Belong in a Cage (but Sometimes You're Trapped)
• Chapter 46 - Is This the Section You've Been Waiting For?
• Chapter 47 - The Hypercritical Bully Boss
• Chapter 48 - When Your Boss Goes Ballistic
• Chapter 49 - Get it in Writing—Your Own!
• Chapter 50 - Is Your Boss a Control Freak, or a Freak out of Control?
• Chapter 51 - Does Reporting a Problem to HR Help?
• Chapter 52 - When Your Blood Starts to Boil
• Chapter 53 - When You're Unjustly Accused
• Chapter 54 - When You're Justly Accused (i.e., Guilty)
• Chapter 55 - Get What You Want from Busy Bosses
• Chapter 56 - Wouldn't Work Be Great If it Weren't for the People?
• Chapter 57 - Gagging Coworkers You Can't Stand
• Chapter 58 - Gossiper's Friend Today is Gossiper's Victim Tomorrow
• Chapter 59 - How to Skillfully Squash Interrupters
• Chapter 60 - How to Disagree without Declaring War
• Chapter 61 - Before Telling a Coworker Anything
• Chapter 62 - Don't Bite the Hand That Signs Your Paycheck
• Chapter 63 - The Office of Tomorrow
• Chapter 64 - Understanding the Human Animal