ISO 9001:2015: A Pocket Guide
- 1h 11m
- Nick Orchiston, Steve Watkins
- IT Governance
- 2018
With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.
ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.
In this Audiobook
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Chapter 1 - What is a Quality Management System?
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Chapter 2 - A Brief History of Quality Management and ISO 9001
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Chapter 3 - Useful Definitions
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Chapter 4 - Requirements of ISO 9001:2015
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Chapter 5 - Context of the Organization
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Chapter 6 - Certification
