ISO 9001:2015: A Pocket Guide

1h 11m
Nick Orchiston, Steve Watkins
IT Governance
2018

This audio edition provides a useful introduction to ISO 9001 and the principles of quality management.

Course Key Concepts and the Four Dimensions of Service Management

Course Digital Transformation Insights: Operations, Quality, & Social Responsibility

Course The Service Value Chain and General Management Practices

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ISO 9001:2015: A Pocket Guide

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