Reinforcements: How to Get People to Help You
- 4h 6m 17s
- Heidi Grant
- Gildan Media
Humans have a natural instinct to help others.
Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.
But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.
However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake.
This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues - in a way that leaves them feeling genuinely happy to lend a hand.
In this Audiobook
Chapter 1 - It Makes Us Feel Bad
Chapter 2 - We Assume Others Will Say No
Chapter 3 - We Assume Asking for Help Makes Us Less Likable
Chapter 4 - The Inherent Paradox in Asking for Help
Chapter 5 - The Four Steps to Getting the Help You Need
Chapter 6 - Don't Make it Weird
Chapter 7 - The In-Group Reinforcement
Chapter 8 - The Positive Identity Reinforcement
Chapter 9 - The Effectiveness Reinforcement