Saving Face: How to Preserve Dignity and Build Trust

  • 4h 36m 54s
  • Maya Hu-Chan
  • Berrett-Koehler Publishers
  • 2020

Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century.

According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships. “Face” represents one’s self-esteem, self-worth, identity, reputation, status, pride, and dignity.

Saving face is often understood as saving someone from embarrassment, but it’s also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it.

Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (benevolence, understanding, interacting, learning, and delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.

In this Audiobook

  • Chapter 1 - Saving Face as Social Currency
  • Chapter 2 - How to Avoid Losing Face
  • Chapter 3 - Authentic Acts of Saving and Honoring Face
  • Chapter 4 - Saving Face for the Wrong Reason
  • Chapter 5 - Psychological Safety, Innovation, … and Face
  • Chapter 6 - How to BUILD Relationships Using Face
  • Chapter 7 - Relearning How to Drive
  • Chapter 8 - Cultural Agility
  • Chapter 9 - Seeing beyond the Glass Ceiling
  • Chapter 10 - Face and the Value of Feedback
  • Chapter 11 - Facetime