Say Anything to Anyone, Anywhere: 5 Keys to Successful Cross-Cultural Communication

  • 8h 19m 56s
  • Gayle Cotton
  • Recorded Books, Inc.
  • 2014

Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships.

In this Audiobook

  • Chapter 1: What Makes Cultures So Unique?
  • Chapter 2: Understanding the “Cultural Layer Cake”
  • Chapter 3: How Many Strikes Are Against You?
  • Chapter 4: Cultural Science
  • Chapter 5: The Chicken or the Egg of Culture
  • Chapter 6: Maximize Effective Communication
  • Chapter 7: It's a Matter of Respect
  • Chapter 8: Develop Rapport
  • Chapter 9: Adapt Your Style
  • Chapter 10: Words, Tonality, and Body Language
  • Chapter 11: Understanding Communication
  • Chapter 12: The Impact of Mother Tongue Languages
  • Chapter 13: Multicultural Time Expectations
  • Chapter 14: E-Mail Etiquette Is Culturally Sensitive
  • Chapter 15: Triple Cross-Translate
  • Chapter 16: It Takes Two to Collaborate
  • Chapter 17: Framing Your Cross-Cultural Communication
  • Chapter 18: Context, Perception, and Reality
  • Chapter 19: Business and Social Behavioral Styles
  • Chapter 20: Understanding Cultural Beliefs, Values, and Rules
  • Chapter 21: The Cross-Cultural Potter's Wheel
  • Chapter 22: Body Language Gestures to Avoid
  • Chapter 23: Acronyms, Abbreviations, Analogies, Slang, and Sports Jargon
  • Chapter 24: Global Etiquette Tips
  • Chapter 25: Area-Specific Cultural Clues, Do's, and Taboos
  • Chapter 26: Win-Win Cross-Cultural Communication
  • Chapter 27: The Humorous Faux Pas
  • Chapter 28: Is What You Say What You Mean?*
  • Chapter 29: Paradoxes of the English Language
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