The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience

  • 7h 14m 51s
  • Christina Dempsey
  • Recorded Books, Inc.
  • 2017

Drawing on her 360-degree perspective, Dempsey offers a comprehensive, detailed, evidence-based plan that addresses the clinical, operational, cultural, and behavioral dimensions of care that every patient and caregiver experiences, in every setting. When suffering decreases, Dempsey argues, outcomes improve for patients and those who care for them. A virtuous cycle takes hold, leading to increases in morale, loyalty, and productivity and results in a culture that drives quality, safety, and value. It paves the path for creating a new national healthcare culture―one that values compassion, fosters efficiency, and drives innovation.

In this Audiobook

  • CHAPTER 1 An Epidemic of Suffering
  • CHAPTER 2 The Roots of Suffering in Healthcare
  • CHAPTER 3 Quantifying Suffering
  • CHAPTER 4 Compassionate Connected Care
  • CHAPTER 5 The Compassionate Connected Caregiver
  • CHAPTER 6 Compassionate Connected Teams
  • CHAPTER 7 The Compassionate Connected Organization
  • CHAPTER 8 A Compassionate Connected Healthcare Industry