The Power of Understanding People: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- 6h 6m 51s
- Dave Mitchell
- Gildan Media
Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.
This audiobook provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved.
Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.
In this Audiobook
Chapter 1 - Understanding Romantics and Warriors: It's Feelings versus Logic for These Styles
Chapter 2 - Understanding Experts and Masterminds: Tried and True Contrasted with Possibilities
Chapter 3 - The 12 Interactive Combinations—Hollywood Style!
Chapter 4 - Recognizing Each Style: The Behavioral Cues That Might Indicate Another Person's Style
Chapter 5 - Leading Each Style: Creating a High-Performing Culture by Understanding Interactive Style
Chapter 6 - Selling to Each Style: You Can Expand Your Market Share by Adjusting to Your Consumer's Interactive Style
Chapter 7 - Providing Customer Service to Each Style: The Key to High Customer Satisfaction Results is Adjusting to the Customer's Style
Chapter 8 - Personal Relationships and Interactive Style: Better Understand Family and Friends and Enhance Your Marriage