The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

5h 41m 35s
Jeff Toister
Recorded Books, Inc.
2020

This audio edition is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location.

Book What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

Book Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization

Course Customer Service: Strengthening Your Service Skills

Get Started

Sharpen your skills. Upgrade your career. Find the right learning path for you, based on your role and skills. Take part in hands-on practice, study for a certification, and much more - all personalized for you.

*Not included: Compliance, Leadership Development Program content, and Engineering books

Your content + our content + our platform = a path to learning success

Using our learning experience platform, Percipio, your learners can engage in custom learning paths that can feature curated content from all sources.

Learn More

Aspire to something bigger

Aspire Journeys are guided learning paths that set you in motion for career success.

Browse Aspire Journeys

Explore a world of live learning with Global Knowledge

Choose from convenient delivery formats to get the training you and your team need - where, when and how you want it.

Browse Live Learning

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

YOU MIGHT ALSO LIKE