Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, Third Edition

  • 3h 58m
  • Aubrey Daniels
  • McGraw-Hill
  • 2016

Maximize employee performance with this updated edition of the classic bestseller

In Bringing Out the Best in People, 3rd edition, renowned thought leader and internationally recognized workplace expert Aubrey Daniels takes a look at today's rapidly changing work environment, providing a timely update to his seminal book on performance management.

As one of the foremost speakers and writers in the human performance field, for nearly 40 years Daniels has worked with organizations to apply scientifically-based behavioral tools and principles to effectively address workplace issues--particularly as they relate to management, leadership, culture, innovation, safety, engagement, and collaboration.

Bringing Out the Best in People, 3rd edition, presents Daniels' proven strategies that have been successfully adopted by hundreds of organizations worldwide--ranging from start-ups to Fortune 100 companies--and delivers step-by-step instruction and positive practices to help you implement and sustain positive change.

With a behavioral foundation and new chapters on employee engagement and the impact of the exponential increase in technology, this latest edition features all new examples, updated approaches to effective recognition and rewards systems, tips for stimulating and fostering innovation and creativity, and productive ways to embrace and empower the multi-generational workforce, including Millennials and future generations.

This timely update tackles the changes in the contemporary work environment, while providing step-by-step instructions and proven practices that have been adopted by Daniels' global clients, from startups to Fortune 100 companies. Learn how to:

  • Create effective recognition and rewards systems that are positively reinforcing to employees
  • Stimulate innovation and creativity in exciting new ways
  • Understand fluency as an efficient way to reduce training costs and increase training effectiveness for all employees
  • Engage employees in ways that lead to improved performance and a stronger culture
  • Motivate and empower the multi-generational workforce
  • Understand and shape how technology is affecting employee behavior--for better and worse

About the Author

Aubrey C. Daniels, Ph.D. is the Founder and Chairman of Aubrey Daniels International, and Founder of the Aubrey Daniels Institute. He and his consultancy have applied their proven behavioral performance management approach in hundreds of organizations worldwide.

In this Book

  • Bringing Out the Best in People—How to Apply the Astonishing Power of Positive Reinforcement, Third Edition
  • Preface
  • Fads, Fantasies, and Fixes
  • Management by Common Sense Is Not Management at All
  • Louder, Longer, Meaner
  • Behavior Is a Function of Its Consequences
  • The ABCs of Performance Management
  • The High Price of Negative Reinforcement
  • Capturing Discretionary Effort through Positive Reinforcement
  • Decreasing Behavior—Intentionally or Otherwise
  • Effective Delivery of Reinforcement
  • Pinpointing
  • The Effective Use of Measurement
  • Performance Feedback
  • A Model for Problem Solving
  • Goal Setting to Shape Behavior
  • The Four R’s of Effective Management—Recognition, Reward, Reinforcement, and Relationships
  • Compensation and Performance Appraisal
  • Employee Engagement—It’s Not About the Employees
  • Technology and Behavior
  • Getting Smarter Quicker
  • Performance Management—The Executive Function
  • Epilogue
  • References