Business Etiquette For Dummies, 2nd Edition

  • 5h 59m
  • Sue Fox
  • John Wiley & Sons (US)
  • 2008

Navigate cultural differences in meeting styles and gift-giving

The fun and easy way to say and do the right thing in all business situations

Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.

Discover how to:

  • Make a great first impression
  • Practice proper online etiquette
  • Build your verbal and written skills
  • Deal with difficult personalities
  • Become a well-mannered traveler

About the Author

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.

In this Book

  • Business Etiquette For Dummies, 2nd Edition
  • Introduction
  • Displaying Good Manners at Work
  • Making a Positive Impression on the Job
  • Working in a Diverse Environment
  • Look Sharp! Creating Professional Style and Presence
  • The Art of Meeting and Greeting
  • Making Polite Conversation
  • Improving Your Telephone Manners
  • Sharpening Your Written Communication Skills
  • Keeping Up with Electronic Etiquette
  • Minding Your Meeting Manners
  • Engaging in Business Meals and Parties
  • Mastering Dining Etiquette
  • Attending Conferences, Trade Shows, and Special Events
  • Taking Part in a Variety of Social Off-Site Activities
  • Marking Life’s Major Events and Passages
  • Coming to Terms with Difficult People
  • Managing Office Conflict
  • Managing Ethical Dilemmas at Work
  • Handling Sexuality in the Workplace
  • Pack Your Manners! Traveling for Business
  • Now You’ve Arrived: Adapting to a New World
  • Crossing Cultural Lines: Your Passport for Success
  • Nearly Ten College-to-Career Etiquette Tips
  • Ten Tips for Impressive Job Interviews


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