Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization

  • 3h 7m
  • David Livermore
  • Berrett-Koehler Publishers
  • 2022

In an age marked by increasing polarization, Digital, Diverse & Divided shows how we can build cultural intelligence and get along with people who are different from us.

Our divides are destroying us: red versus blue, Black versus White, globalists versus nationalists, agnostics versus Christians. Drawing on seminal research on social identity and cultural intelligence, this book explains our impulse to divide people into “us” versus “them” and reveals how we can tackle tribalism, confront racism, and develop a common vision for the future.

In Digital, Diverse & Divided, David Livermore outlines the four competencies of Cultural Intelligence (CQ):

  • Motivation (CQ Drive)
  • Cognition (CQ Knowledge)
  • Metacognition (CQ Strategy)
  • Behavior (CQ Action)

He shows how we can apply this foundation to a wide range of intercultural situations. This book includes personal anecdotes, stories from around the world, and references to the work of prominent authors, psychologists, thinkers, and economists.

Livermore examines different factors—place, race, gender, religious beliefs, and politics—that shape how we see the world and offers a way for us to reclaim our shared humanity.

About the Author

David Livermore is a social scientist and thought leader devoted to the topics of cultural intelligence and global leadership. He s the president and cofounder of the Cultural Intelligence Center in East Lansing, Michigan, and a research fellow at Nanyang Technological University in Singapore. Prior to leading the Cultural Intelligence Center, Livermore spent twenty years in leadership positions with a variety of nonprofit organizations around the world and taught in universities. He is a frequent speaker and adviser to leaders in Fortune 500s companies, nonprofits, and governments and has worked in more than one hundred countries.

In this Book

  • Prologue
  • Closer than We Appear
  • Yet We’re So Different
  • And Then There’s You
  • What’s Your CQ?
  • How to Navigate Polarizing Conversations
  • How to Compete with Robots
  • Place
  • Race
  • Pronouns
  • G/God/s
  • Politics
  • Epilogue
  • Questions for Reflection and Discussion
  • Notes