Frame Innovation: Create New Thinking by Design

  • 3h 48m
  • Kees Dorst
  • The MIT Press
  • 2015

When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today’s problems are a new breed—open, complex, dynamic, and networked—and require a radically different response. In this book, Kees Dorst describes a new, innovation-centered approach to problem-solving in organizations: frame creation. It applies “design thinking,” but it goes beyond the borrowed tricks and techniques that usually characterize that term. Frame creation focuses not on the generation of solutions but on the ability to create new approaches to the problem situation itself.

The strategies Dorst presents are drawn from the unique, sophisticated, multilayered practices of top designers, and from insights that have emerged from fifty years of design research. Dorst describes the nine steps of the frame creation process and illustrates their application to real-world problems with a series of varied case studies. He maps innovative solutions that include rethinking a store layout so retail spaces encourage purchasing rather than stealing, applying the frame of a music festival to understand late-night problems of crime and congestion in a club district, and creative ways to attract young employees to a temporary staffing agency. Dorst provides tools and methods for implementing frame creation, offering not so much a how-to manual as a do-it-yourself handbook—a guide that will help practitioners develop their own approaches to problem-solving and creating innovation.

About the Author

Kees Dorst is Professor of Design Innovation at the University of Technology, Sydney. He is the author of Understanding Design: 175 Reflections on Being a Designer and the coauthor of Design Expertise.

In this Book

  • Frame Innovation─Create New Thinking by Design
  • Series Foreword
  • Preface
  • Challenges
  • Pioneers
  • Lessons from Design
  • The Frame Creation Model
  • The Principles and Practices of Frame Creation
  • The Open, Complex, Dynamic, and Networked Organization
  • The Three Challenges of Frame Innovation
  • The Art of Frame Innovation
  • An Expert Designer at Work
  • Is Design “Searching” Or “Learning”?
  • More Research Is Needed
  • Inspiration
  • References