Six Sigma and Beyond: Foundations of Excellent Performance, Volume I
- 8h 43m
- D.H. Stamatis
- CRC Press
- 2002
- Presents a model of six sigma that shows you how to adapt it to your organization
- Gives you a clear and comprehensive overview of the six sigma concept
- Explains the mechanics of implementation in a Q & A format for easy application
- Outlines the seven steps to six sigma and how to adapt them to your organization
- Focuses on the importance of leadership to quality in supplying clear goals and strategy
- Ties the traditional quality concepts into the six sigma concept
- Addresses the issues of teams and their function in relationship to quality
Cost reduction…productivity improvement…customer retention…enhanced bottom line…these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements.
Six Sigma and Beyond: Foundations of Excellent Performance provides a roadmap to successful six sigma implementation that you can adapt to your organization. The book gives you a model of six sigma and explains frequently asked questions in a Q & A format for easy application. It outlines the seven steps to six sigma and how to use them to give your organization the competitive edge.
Understand the seven steps to the six sigma philosophy:
- Establish the Quality System, Management, and Cultural Environment
- Define Mission of Each Component of the Organization
- Set Performance Improvement Opportunities, Goals, and Priorities
- Establish Improvement Projects and Action Plans
- Implement Projects Using Improvement Methodologies
- Evaluate Improved Performance
- Review and Recycle
The goal of all this? You can uncover potential improvements in your organization and bring all your resources together to identify, measure, analyze, improve, and control the process. Six Sigma and Beyond: Foundations for Excellent Performance defines quality and the elements that both management and non-management personnel must understand to achieve quality success.
In this Book
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The Foundations of Any Quality System
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Six Sigma Overview
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Gearing up and Adapting Six Sigma in Your Organization
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A General Overview
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The Changing Workplace
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Communicating Communication
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Team Development
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Implementation
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Team Improvement
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General Issues
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An Introduction to Problem Solving: Selected Tools and Methodologies as Used in a Team Environment
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Epilogue
