Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management

  • 3h 30m
  • Michael D. Nichols, Rowland Hayler
  • McGraw-Hill
  • 2007
Helping you to use Six Sigma and other tools in a wide range of financial service applications, this hands-on guide features actual experiences from frontline managers and executives in financial services firms all around the world.