Six Sigma Fundamentals: A Complete Guide to the System, Methods and Tools
- 5h 20m
- Dean H. Stamatis
- CRC Press
- 2004
With a focus on both manufacturing as well as non-manufacturing organizations, Six Sigma Fundamentals demystifies the Six Sigma methodology and provides the reader with a solid understanding of what defines a Six Sigma initiative. Each chapter fully addresses the concepts of the Six Sigma philosophy and explains the methodologies for real-world applications.
Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy."
In this Book
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Overview of Six Sigma
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Customer Satisfaction
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The Six Sigma DMAIC Model
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Common Methodologies Used in the DMAIC Model
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Design for Six Sigma: The DCOV Model
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Common Methodologies and Tools Used in the DCOV Model
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Roles and Responsibilities
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Six Sigma Applied in Non-Manufacturing
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Training and Certification
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Implementing Six Sigma
