The Art of Conversation: Change Your Life with Confident Communication
- 2h 29m
- Judy Apps
- John Wiley & Sons (UK)
- 2014
Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.
But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can’t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships?
The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you’re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to:
- Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going
- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion
- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication
- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult
- Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.
About the Author
Judy Apps is an international communication specialist, coach, author and inspirational speaker. A Professional Certified Coach of the International Coaching Federation and a fully qualified member of the NLP University Global Trainers' and Consultants’ Network, she coaches people from every walk of life in communication, confidence and voice. In her popular "Voice of Influence" open programmes her intuitive way of connecting with people's inner potential has enabled hundreds of people to achieve great leaps in their communication and personal confidence.
Judy is author of Voice of Influence, a fascinating mind–body approach to finding your powerful authentic voice; Butterflies and Sweaty Palms, offering highly effective strategies for all who are daunted by public speaking; and Voice and Speaking Skills For Dummies, a comprehensive guide in this practical series. In The Art of Conversation, she touches the very heart of what it means to communicate. Change your conversation and you transform your life.
In this Book
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Introduction
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The Dance of Conversation
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Connecting is What Matters Most
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Getting in the Right State
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Getting a Conversation Going – the Basics
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Listening
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Influencing a Conversation
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Different Kinds of Conversation
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Expressing Yourself
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What to Do if You're Stuck
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Oiling the Wheels
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Role Playing
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Spotting the Games People Play
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Enjoying Disagreement
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Confrontation
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Changing the World One Conversation at a Time
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Image Credits
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