Managing Across Generations

  • 3 Courses | 1h 11m 40s
  • 8 Books | 29h 8m
  • 10 Audiobooks | 38h 55m 43s
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Managers must accommodate differences in work styles of different generations. Learn to how get the most out of a multi-generational workforce. Today, the workplace is often made up of as many as five different generations of workers, all with very different characteristics. Discover why it is important to learn how to manage these generation gaps and encourage staff to work together.

GETTING STARTED

Engaging the Power of a Multigenerational Workforce

  • 1m 44s
  • 5m 45s

COURSES INCLUDED

Engaging the Power of a Multigenerational Workforce
Today's workforce comprises a diverse combination of individuals from various generations, cultures, personalities, and backgrounds. Embracing these differences allows you to leverage them for a successful and harmonious workplace, and to achieve competitive business results. In this course, you'll learn to recognize the value inherent in a multigenerational workforce and identify best practices for effective communication across generations. You'll also learn strategies to promote team cohesion and address conflicts in a multigenerational workforce.​
6 videos | 29m has Assessment available Badge
Maintaining a Cohesive Multigenerational Workforce
To manage a multigenerational team, you need to understand the diversity of your employees and apply various strategies to divert conflict between them. If you tap into the potential of this multigeneration diversity, you'll create a more productive, collaborative, and innovative work environment. In this course, you'll learn about differences in approaches to work and communication between the main demographic generations: Baby Boomer, Gen X, and Millennial, also known as Gen Y. You'll also learn strategies to manage your team in a way that ensures team members of each generation feel included, respected, and supported. Additionally, you'll learn how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multigenerational employees.
8 videos | 22m has Assessment available Badge Certification PMI PDU
Managing Multigenerational Employees
Many influences have shaped the lives and work experiences of various generations, namely the Baby Boomer, Gen X, Millennial (or Gen Y), and Gen Z generations. Because each generation has its own distinct attitudes, priorities, needs, and work habits, managers can get the best from a multigenerational workforce by using strategies that recognize the differences. In this course, you'll learn about the best practices and successful techniques for managing these multigenerational employees in the workplace. You'll also explore methods for overcoming multigeneration challenges such as ageism and stereotypes to ensure that all employees feel respected and can make a positive contribution to your organization.
7 videos | 20m has Assessment available Badge Certification PMI PDU

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BOOKS INCLUDED

Book

Creating a Mentoring Program: Mentoring Partnerships Across the Generations
Introducing a Mentoring Partnership Model, which is a way for new and seasoned employees to partner and learn from each other, this engaging book offers step-by-step instructions of each stage of the program, and includes the worksheets, evaluation forms, and checklists to use in your program.
book Duration 1h 21m book Authors By Annabelle Reitman, Sylvia Ramirez Benatti

Book

Bridging the Soft Skills Gap: How To Teach The Missing Basics To Today's Young Talent
Based on more than twenty years of research, renowned expert on the Millennial workforce Bruce Tulgan offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership-complete with 92 step-by-step lesson plans designed to be highly flexible and easy to use.
book Duration 3h 36m book Authors By Bruce Tulgan

Book

Next Generation Leadership: How to Ensure Young Talent will Thrive with Your Organization
Employers who refuse to adapt to the expectations of younger generations are losing out on top talent, as they leave for positions at companies with more modern practices. Learn what companies need to do to fit into the new normal in the workplace.
book Duration 3h 27m book Authors By Adam Kingl

Book

Generations, Inc: From Boomers to Linksters: Managing the Friction Between Generations at Work
Offering perspectives of people of different eras, eliciting practical insights on wrestling with generational issues in the workplace, this book provides realistic strategies for those seeking to coexist, flourish, and thrive together…at the same time.
book Duration 5h 3m book Authors By Larry Johnson, Meagan Johnson

Book

Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace, Second Edition
Taking a fresh look at a growing challenge of navigating the multigenerational workplace, this book provides in-depth interviews with members of each generation, best practices from companies bridging the generation gap, and specific tips for each generation on how to handle the others.
book Duration 5h 42m book Authors By Bob Filipczak, Claire Raines, Ron Zemke

Book

Understanding Y
Including an impressive list of contributors and collaborators, each bringing unique insight, this book offers anyone who interacts with the Millennial generation a humorous, educational, statistical, theoretical and conversational journey for connecting with Gen Y.
book Duration 4h 24m book Authors By Charlie Caruso (ed)

Book

Coaching Up and Down the Generations
Providing insight into generational differences that can make communication difficult and coaching impossible, this fun, breezy book presents the fundamentals of coaching, such as acting like a catalyst, learning how to listen, and much more.
book Duration 1h 38m book Authors By Lisa Haneberg

Book

What Millennials Want from Work: How to Maximize Engagement in Today's Workforce
Based on fieldwork and survey data from global research on more than 25,000 Millennials and 29,000 older workers in 22 countries, this essential book explains who Millennials really are, and offers practical advice to help those who manage, lead, and work with Millennials to improve teamwork, increase productivity, strengthen organizational culture, and build a robust talent pipeline.
book Duration 3h 57m book Authors By Alec Levenson, Jennifer J. Deal
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AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

What Millennials Want from Work: How to Maximize Engagement in Today's Workforce
In What Millennials Want from Work, Jennifer Deal and Alec Levenson discuss how to better understand Millennials, as well as strategies to assure this generation remains satisfied in your workplace. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 20m 35s audiobook Authors By Alec Levenson, Jennifer J. Deal

AUDIOBOOK SUMMARY

Generation Y for Rookies
Generation Y for Rookies is a definitive guide for Boomer and Generation X employers on understanding and navigating the differences they will encounter with Generation Y employees and clients. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 19m 50s audiobook Authors By Sally Bibb

AUDIOBOOK SUMMARY

The Gen Z Effect: The Six Forces Shaping the Future of Business
In The Gen Z Effect, authors Koulopoulos and Keldsen examine how the latest generation, Gen Z, will reshape the world in an overwhelmingly positive way. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 20m 46s audiobook Authors By Dan Keldsen, Thomas Koulopoulos

AUDIOBOOK SUMMARY

When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business
When Millennials Take Over is an honest and level-headed guide for companies ready to catapult their management practices out of the industrial age and into the era of the social internet and the knowledge economy. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 9m 28s audiobook Authors By Jamie Notter, Maddie Grant

Audiobook

Clash of the Generations: Managing the New Workplace Reality
The audio edition will help you streamline your varied workforce into a team more valuable than the sum of its parts.
audiobook Duration 6h 15m 28s audiobook Authors By Valerie M. Grubb

Audiobook

Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
This audio edition includes in-depth interviews with members of each generation, best practices from companies bridging the generation gap, specific tips for each generation on how to handle the others, and, a field guide for mentoring GenerationY.
audiobook Duration 9h 35m 4s audiobook Authors By Bob Filipczak, Claire Raines, Ron Zemke

Audiobook

Unfairly Labeled: How Your Workplace Can Benefit From Ditching Generational Stereotypes
This audio edition challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding.
audiobook Duration 5h 58m 31s audiobook Authors By Jessica Kriegel

Audiobook

Gen Z Effect: The Six Forces Shaping the Future of Business
This audio edition provides a mind-bending view of why we will need to embrace Gen Z as the last, best hope for taking on the world's biggest challenges and opportunities, and how you can prepare yourself and your business for the greatest era of disruption, prosperity, and progress the world has ever experienced. Read by the authors.
audiobook Duration 6h 18m 54s audiobook Authors By Dan Keldsen, Tom Koulopoulos

Audiobook

What Millennials Want from Work: How to Maximize Engagement in Today's Workforce
This audio edition paints a comprehensive, scientifically accurate picture of what really motivates Millennials around the world.
audiobook Duration 6h 36m 24s audiobook Authors By Alec Levenson, Jennifer J. Deal

Audiobook

Putting Your Employees First: The ABC's for Leaders of Generations X, Y, Z
This audio edition reveals why many of the most successful companies focus on the development, success, and happiness of their own employees first.
audiobook Duration 3h 43s audiobook Authors By Michael Bergdahl
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SKILL BENCHMARKS INCLUDED

Generational & Cross-Cultural Management
Managers must accommodate differences in work styles of different generations and cultures. Learn to how get the most out of a multi-generational and cross-cultural workforce. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
5m    |   5 questions