Salesforce End User: Salesforce Lightning (2018 update) Expert
Technology:
Expertise:
- 1 Course | 34m 55s
- 3 Books | 13h 24m
- 3 Courses | 1h 8m 53s
- 2 Courses | 36m 24s
- 1 Course | 41m 6s
- 3 Books | 14h 4m
- 3 Courses | 1h 53m 50s
- 3 Books | 13h 24m
- 1 Course | 31m 51s
- 3 Books | 13h 24m
- 1 Course | 32m 59s
- 1 Course | 25m 2s
- 3 Courses | 2h 46m 36s
- 3 Books | 14h 4m
- 1 Course | 44m 39s
- 3 Books | 14h 4m
Master Salesforce, the CRM and cloud computing software that empowers businesses and enhances productivity.
GETTING STARTED
Sign-in & Setup with Salesforce Lightning
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1.Signing in2m 40sNOW PLAYING
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2.Getting around in Salesforce Lightning4m 51sUP NEXT
GETTING STARTED
Sign-in & Profile Tools
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1.Using Chatter6m 12sNOW PLAYING
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2.Editing your profile5m 29sUP NEXT
GETTING STARTED
Sign-in & Profile Tools
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1.Using Chatter4m 38sNOW PLAYING
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2.Editing your profile4mUP NEXT
GETTING STARTED
Sign-in & Setup
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1.Signing in4m 24sNOW PLAYING
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2.Getting around in Salesforce Lightning4m 28sUP NEXT
GETTING STARTED
Leads, Opportunities, & Accounts
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1.Creating a lead5m 36sNOW PLAYING
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2.Managing your leads4m 32sUP NEXT
GETTING STARTED
Managing Sales Data
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1.Using predefined reports4m 18sNOW PLAYING
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2.Creating a custom report5m 18sUP NEXT
GETTING STARTED
Sharing Information
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1.Posting a survey5m 20sNOW PLAYING
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2.Sharing a link or file5m 52sUP NEXT
GETTING STARTED
Sharing Information
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1.Sharing files4m 32sNOW PLAYING
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2.Accessing shared files4m 32sUP NEXT
GETTING STARTED
Leads, Opportunities & Accounts
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1.Speaking the sales language6m 52sNOW PLAYING
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2.Understanding the sales path5m 55sUP NEXT
GETTING STARTED
Managing Sales Data
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1.Using reports5m 51sNOW PLAYING
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2.Saving & exporting a report4m 12sUP NEXT
COURSES INCLUDED
Sign-in & Setup with Salesforce Lightning
Get acquainted with Salesforce Lightning. Discover how to sign in to your account, navigate and customize the interface, edit your personal information, link with your Twitter account, and create a new list view.
10 videos |
34m
Badge
COURSES INCLUDED
Sign-in & Profile Tools
Explore Chatter, and discover how to navigate the interface, edit your profile, manage email notifications, and view a user's profile.
4 videos |
20m
Badge
Status Updates
Chatter allows members of a company to easily post status updates and share information. Learn how to post and organize status updates, comment on and share status updates, and follow a post.
5 videos |
26m
Badge
Communicating with Other Users
Quickly and easily communicate with colleagues using Chatter's chat feature. Discover how to send private messages, use the instant messenger, initiate a chat, chat with multiple users, and manage chat settings.
5 videos |
22m
Badge
COURSES INCLUDED
Sign-in & Profile Tools
Chatter connects enterprise users with each other and helps them collaborate as they need. Learn about using Chatter, editing your profile, managing email notifications, and viewing a user's profile.
4 videos |
16m
Badge
Status Updates
Explore some of Chatter's key features by learning how to post and organize status updates, log activities, post updates from a Salesforce item, comment on status updates, and follow posts.
6 videos |
19m
Badge
COURSES INCLUDED
Sign-in & Setup
Get acquainted with the latest version of Salesforce Lightning. Discover how to sign in to your account, navigate and customize the interface, edit your personal information, link with your Twitter account, and create a new list view.
10 videos |
41m
Assessment
Badge
COURSES INCLUDED
Leads, Opportunities, & Accounts
To get the most out of Salesforce, you must be able to work with leads, accounts, and opportunities. Explore these concepts, and discover how to create, edit, and manage them in Salesforce.
14 videos |
59m
Badge
Keeping Track of Activities
Salesforce Lightning makes it easy for you to stay organized. Discover how to create and manage tasks and events; work with the calendar; and create, edit, and delete dashboards.
6 videos |
30m
Badge
Contact Management & Communication
To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.
5 videos |
23m
Badge
COURSES INCLUDED
Managing Sales Data
Properly managing sales data is vital to making a profit. Discover how to use Salesforce to create reports; manage leads; import leads, accounts, and contacts; export data; and delete records.
8 videos |
31m
Badge
COURSES INCLUDED
Sharing Information
Make use of Chatter's collaboration features to effectively work with a team. Discover how to post a survey, share a link or file, and access shared files. Also, explore joining, creating, and managing a group.
6 videos |
32m
Badge
COURSES INCLUDED
Sharing Information
Make the most of Chatter's collaboration features by learning how to share files, access shared files, and post a poll. In addition, explore joining, creating, and managing a group.
6 videos |
25m
Badge
COURSES INCLUDED
Leads, Opportunities & Accounts
To get the most out of Salesforce, you must be able to work with leads, accounts, and opportunities. Explore these concepts, and discover how to create, edit, and manage them in Salesforce.
19 videos |
1h 37m
Assessment
Badge
Keeping Track of Activities
Salesforce Lightning makes it easy for you to stay organized. Discover how to create and manage tasks and events; work with the calendar; and create, edit, and delete dashboards.
7 videos |
39m
Assessment
Badge
Contact Management & Communication
To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.
7 videos |
30m
Assessment
Badge
COURSES INCLUDED
Managing Sales Data
Properly managing sales data is vital to making a profit. Discover how to use Salesforce to create reports; manage leads; import leads, accounts, and contacts; export data; and delete records.
9 videos |
44m
Assessment
Badge
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
Book
Salesforce.com: Administrator, Student ManualWhether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
5h 9m
By Annette Abell, John Clinton Bradley, Pamela J. Taylor
Book
Teach Yourself VISUALLY Salesforce.comPacked with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
2h 11m
By Justin Davis, Richard Wentk
BOOKS INCLUDED
Book
Learn Salesforce Lightning: The Visual Guide to the Lightning UIAn invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
2h 27m
By Felicia Duarte, Rachelle Hoffman
Book
Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com PlatformAn essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
5h 33m
By Jonathan Keel
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
BOOKS INCLUDED
Book
Teach Yourself VISUALLY Salesforce.comPacked with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
2h 11m
By Justin Davis, Richard Wentk
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
Book
Salesforce.com: Administrator, Student ManualWhether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
5h 9m
By Annette Abell, John Clinton Bradley, Pamela J. Taylor
BOOKS INCLUDED
Book
Teach Yourself VISUALLY Salesforce.comPacked with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
2h 11m
By Justin Davis, Richard Wentk
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
Book
Salesforce.com: Administrator, Student ManualWhether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
5h 9m
By Annette Abell, John Clinton Bradley, Pamela J. Taylor
BOOKS INCLUDED
Book
Learn Salesforce Lightning: The Visual Guide to the Lightning UIAn invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
2h 27m
By Felicia Duarte, Rachelle Hoffman
Book
Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com PlatformAn essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
5h 33m
By Jonathan Keel
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
BOOKS INCLUDED
Book
Learn Salesforce Lightning: The Visual Guide to the Lightning UIAn invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
2h 27m
By Felicia Duarte, Rachelle Hoffman
Book
Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com PlatformAn essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
5h 33m
By Jonathan Keel
Book
Salesforce.com for Dummies, 5th EditionPresenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
6h 4m
By Liz Kao, Matt Kaufman, Tom Wong
