Administrative Support: Interacting Effectively with Colleagues
Everyone
- 6 videos | 14m 52s
- Includes Assessment
- Earns a Badge
Dealing with people on a daily basis can be both rewarding and challenging. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, it's important to be able to handle various encounters in a professional and effective manner. Mastering administrator essentials and good peer relationships will increase your efficiency, job satisfaction, and career advancement. In this course, you'll learn how to master the skills of being an administrative support professional. You'll also learn how to interact effectively with colleagues by asking for help from others, dealing with criticism, and building trust, morale, and respect.
WHAT YOU WILL LEARN
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Choose actions that demonstrate how to be a supportive team member
Determine what you need to do before asking for help
Choose aspects involved in requesting help from your coworkers -
Identify what you need to do after asking for help
Select key techniques for dealing with criticism
IN THIS COURSE
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43s
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2m 40s
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3. Preparing to Ask for Help3m 3sLearn how to determine what you need to do before you ask for help. FREE ACCESS
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4. Asking for Help from Your Coworkers2m 54sIn this video, you will learn how to choose aspects involved in requesting help from your colleagues. FREE ACCESS
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5. Following up on a Request for Help2m 30sDuring this video, you will learn how to identify what you need to do after asking for help. FREE ACCESS
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6. Dealing with Criticism3m 2sDiscover how to select key techniques for dealing with criticism. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
