Administrative Support: Interacting Effectively with Colleagues

  • 6 Videos | 18m 22s
  • Includes Assessment
  • Earns a Badge
Likes 88 Likes 88
Dealing with people on a daily basis can be both rewarding and challenging. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, it's important to be able to handle various encounters in a professional and effective manner. Mastering administrator essentials and good peer relationships will increase your efficiency, job satisfaction, and career advancement. In this course, you'll learn how to master the skills of being an administrative support professional. You'll also learn how to interact effectively with colleagues by asking for help from others, dealing with criticism, and building trust, morale, and respect.

WHAT YOU WILL LEARN

  • choose actions that demonstrate how to be a supportive team member
    determine what you need to do before asking for help
    choose aspects involved in requesting help from your coworkers
  • identify what you need to do after asking for help
    select key techniques for dealing with criticism

IN THIS COURSE

  • Playable
    1. 
    Administrative Support: Interacting Effectively with Colleagues
    43s
    UP NEXT
  • Playable
    2. 
    Being a Supportive Team Member
    2m 40s
  • Locked
    3. 
    Preparing to Ask for Help
    3m 3s
  • Locked
    4. 
    Asking for Help from Your Coworkers
    2m 54s
  • Locked
    5. 
    Following up on a Request for Help
    2m 30s
  • Locked
    6. 
    Dealing with Criticism
    3m 2s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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