Forging Relationships with External Stakeholders

Everyone
  • 6 videos | 19m 36s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.5 of 686 users Rating 4.5 of 686 users (686)
Whether you're a top business executive in a Fortune 500 company or a start-up entrepreneur, you need to meet your stakeholders' expectations to keep them happy and fulfill your obligations and commitments. In practice, this can be hard to achieve, especially when the stakeholder has influence or power over your success. When you have to interact extensively with stakeholders outside of your organization, building a positive relationship can sometimes be stressful - but it's crucial. In this course, you'll learn how to identify external stakeholders and recognize their effect on your organization. You'll also learn the steps to engage with external stakeholders and how to communicate effectively with them and garner feedback. And, you'll learn how to manage stakeholder relationships.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Identify business entities that are typically among the external stakeholders in an organization
    Recognize steps to build an effective external stakeholder engagement strategy
  • Recognize key elements of communicating well with external stakeholders
    Recognize strategies to manage external stakeholders efficiently
    Reflect on what you've learned

IN THIS COURSE

  • 1m 25s
    How you work with people outside your company can be just as important as your relationships with coworkers. External stakeholders can impact your company’s profits, reputation, and project outcomes. In this video, you'll learn the key concepts that will be covered in this course, including identifying external stakeholders and how to engage, manage, and communicate with them. FREE ACCESS
  • 4m 10s
    Although they’re not part of your organization, external stakeholders are affected by its activities. Most organizations provide a product or service to external stakeholders but it’s not always easy to recognize them. In this video, you'll learn to identify business entities that are typically among external stakeholders. FREE ACCESS
  • Locked
    3.  Engaging External Stakeholders
    4m 57s
    Relationships with stakeholders can be challenging, particularly in virtual environments, but they should never be neglected or overlooked. In this video, you'll learn the steps for building an effective external stakeholder engagement strategy. FREE ACCESS
  • Locked
    4.  Communicating Effectively with External Stakeholders
    3m 32s
    While it’s essential to communicate clearly with colleagues and teammates, it’s also important to communicate effectively with your external stakeholders. In this video, you'll explore the key elements of communicating well with external stakeholders. FREE ACCESS
  • Locked
    5.  Managing External Stakeholders
    4m 9s
    From time to time, conflicts can break out between external stakeholders and the organization. When that happens, it’s important that you’re able to address the problem head-on In this video, you'll learn strategies for managing external stakeholders efficiently. FREE ACCESS
  • Locked
    6.  Let's Review
    1m 23s
    In this video, you'll review and reflect on what you've learned in the course Forging Relationships with External Stakeholders. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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