Business Analysis Documentation & Criteria

Intermediate, everyone
  • 12 videos | 41m 22s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
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Explore documentation techniques, business and use cases, metrics, and acceptance and evaluation criteria for effective business analysis work.


  • Distinguish between data dictionary elements
    Recognize concept modeling limitations
    Distinguish between definitional and behavioral rules
    Distinguish between business case creation steps
    Identify characteristics of business capability analysis
    Recognize use case elements
  • Identify sequence diagram elements
    Recognize considerations for user stories
    Recognize considerations for establishing metrics and key performance indicators
    Distinguish between acceptance and evaluation criteria strengths
    Recognize nonfunctional requirements analysis challenges


  • 32s
    In this course, you will learn about documentation techniques, business and use cases, metrics, and acceptance and evaluation criteria for effective business analysis work. You will also discover how to align activities and goals. FREE ACCESS
  • 4m 8s
    A glossary is a list of terms commonly used by the organization and within an industry, as well as regulatory terms, including acronyms. The glossary is an essential component of business analysis information. It provides a common understanding and clear communication to anyone reading your documentation. In this video, you will learn about the strengths and limitations of building and using a glossary. FREE ACCESS
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    3.  Concept Modeling
    1m 59s
    Concept modeling is a technique used to identify and organize business vocabulary in order to ensure clear, accurate communication. A concept model may be used where precise communication is important, such as in complex, high-risk areas within an organization. It's also used in knowledge management and for business rules management. It organizes the business vocabulary, presents a choice of terms for communication, and supports the expression of natural language. A concept model supplies semantics. Semantics help to provide meaning to terminology. FREE ACCESS
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    4.  Business Rules Analysis
    4m 12s
    The business rules analysis process consists of five steps. For the first step, the business analyst captures the business rules from various sources, such as a business policy or contract. Next, the business analyst expresses the rules clearly and then validates the rules with stakeholders. Third, business analysts refine the wording of rules to align to business goals. Then, business analysts organize the business rules to be managed. Finally, rules are reused. Like a glossary or data dictionary, business rules provide a common vocabulary that FREE ACCESS
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    5.  Business Cases
    3m 23s
    A business case aims to determine if the organization is investing time, resources and money on the right initiative. In this video, you will learn about the key elements of a business case. FREE ACCESS
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    6.  Business Capability Analysis
    3m 33s
    Business capability analysis is used to describe an enterprise or part of an enterprise. For example, a business unit. Business capabilities allow the organization to achieve the business goals and objectives. As per the BABOK Guide Version 3, as long as an enterprise continues to perform similar functions, the capabilities required by the enterprise should remain constant. Even if the method of execution for those capabilities undergoes significant change. FREE ACCESS
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    7.  Use Cases and Scenarios
    4m 21s
    Use cases describe the interaction between a person or system and the solution. The people or systems are known as actors and secondary actors. A use case describes several scenarios in order to capture all possible interactions. FREE ACCESS
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    8.  Sequence Diagrams
    2m 13s
    Sequence diagrams, also known as event diagrams, illustrate the interactions between objects within a system in the order in which they occur. They illustrate the timeline but not the relationship between objects. The diagrams are logical level designs and can also be used to indicate interactions with user interface and software components. They're written in Unified Modeling Language, or UML, and communicate to the implementation team how the solution will be executed. Business analysts use the sequence diagram to validate use cases. There are several FREE ACCESS
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    9.  User Stories
    2m 42s
    The purpose of a user story is to document the needs of a particular type of stakeholder. It defines the features the stakeholder finds of value for the solution. It enables prioritization, estimation, and planning of solutions. User stories are prioritized based on the estimated time it takes to complete each one. And used to plan the design, development, and implementation of a solution. User stories should be short and concise. FREE ACCESS
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    10.  Considerations for Metrics and KPIs
    5m 3s
    Metrics and key performance indicators, also known as KPIs, are used to measure performance. Specifically, they quantify process and solution performance and progress. According to the BABOK Guide Version 3, a key performance indicator is one that measures progress towards a strategic goal or objective. An indicator identifies a specific numerical measurement representing performance. Or the degree of progress toward achieving a goal, objective, output, activity, or further input. It provides information about what to measure and is the result of analyzing one FREE ACCESS
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    11.  Acceptance and Evaluation Criteria
    3m 47s
    There are two types of criteria used to determine whether or not a solution meets the desired goals of a project. Acceptance criteria describe the requirements and outcomes that are necessary for a solution to meet the business goals and objectives. The criteria enable the stakeholders to confidently accept the final solution. Solution acceptability criteria are used to evaluate a solution and the outcome as either a pass or a fail. That doesn't necessarily mean the entire solution will fail. There may be components of the solution that fail and need to FREE ACCESS
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    12.  Nonfunctional Requirements Analysis
    5m 29s
    Nonfunctional requirements are testable and expressed in declarative statements and matrices. In this video, you will learn about the key concepts of nonfunctional requirements analysis. FREE ACCESS


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