Forms, Marketing, Contacts, & Processes
Microsoft Dynamics CRM 2013
| Beginner
- 15 Videos | 52m 31s
- Earns a Badge
In Microsoft Dynamics CRM 2013, you can use marketing campaigns to introduce new products or services. Discover how to modify and publish forms, work with the business process workflows, and implement marketing campaigns.
WHAT YOU WILL LEARN
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describe the application in Dynamic CRM 2013describe the minor additions to the quick commandsdescribe the process-oriented workflow formmanage dashboardswork with dashboard presentationsmodify and publish formsmodify the field properties of a formmodify the business process workflow
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use the new case resolution process to resolve casesenable and use Bing Maps from within Dynamics CRM 2013work with marketing campaigns to introduce or popularize productswork with marketing lists for a marketing campaignwork with marketing lists to create a mail merge documentimport a contact listcreate a report and run it using the Report Wizard
IN THIS COURSE
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1.Navigating the Dynamics CRM 2013 Application3m 2sUP NEXT
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2.Understanding the Minor Usability Improvements3m 26s
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3.Understanding the Process-Oriented Workflow Form4m 48s
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4.Managing Dashboards2m 37s
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5.Working with Dashboards Presentations3m 8s
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6.Modifying and Publish Forms3m 42s
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7.Modifying Field Properties in Forms3m 10s
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8.Modifying Business Process Workflows2m 46s
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9.Using the Case Resolution Process3m 54s
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10.Enabling and Using Bing Maps3m 12s
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11.Using Marketing Campaigns3m 27s
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12.Using Marketing Lists for a Marketing Campaign3m 34s
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13.Creating Mail Merge Documents Using Marketing Lists3m 19s
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14.Importing Contact Lists into the CRM Platform4m 15s
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15.Creating Reports using the Report Wizard4m 12s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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