Forms, Marketing, Contacts, & Processes
Microsoft Dynamics CRM 2013
| Beginner
- 15 Videos | 52m 31s
- Earns a Badge
In Microsoft Dynamics CRM 2013, you can use marketing campaigns to introduce new products or services. Discover how to modify and publish forms, work with the business process workflows, and implement marketing campaigns.
WHAT YOU WILL LEARN
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describe the application in Dynamic CRM 2013
describe the minor additions to the quick commands
describe the process-oriented workflow form
manage dashboards
work with dashboard presentations
modify and publish forms
modify the field properties of a form
modify the business process workflow -
use the new case resolution process to resolve cases
enable and use Bing Maps from within Dynamics CRM 2013
work with marketing campaigns to introduce or popularize products
work with marketing lists for a marketing campaign
work with marketing lists to create a mail merge document
import a contact list
create a report and run it using the Report Wizard
IN THIS COURSE
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1.Navigating the Dynamics CRM 2013 Application3m 2sUP NEXT
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2.Understanding the Minor Usability Improvements3m 26s
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3.Understanding the Process-Oriented Workflow Form4m 48s
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4.Managing Dashboards2m 37s
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5.Working with Dashboards Presentations3m 8s
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6.Modifying and Publish Forms3m 42s
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7.Modifying Field Properties in Forms3m 10s
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8.Modifying Business Process Workflows2m 46s
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9.Using the Case Resolution Process3m 54s
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10.Enabling and Using Bing Maps3m 12s
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11.Using Marketing Campaigns3m 27s
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12.Using Marketing Lists for a Marketing Campaign3m 34s
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13.Creating Mail Merge Documents Using Marketing Lists3m 19s
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14.Importing Contact Lists into the CRM Platform4m 15s
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15.Creating Reports using the Report Wizard4m 12s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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