Forms, Marketing, Contacts, & Processes

Microsoft Dynamics CRM 2013
  • 15 Videos | 54m 31s
  • Earns a Badge
Likes 12 Likes 12
In Microsoft Dynamics CRM 2013, you can use marketing campaigns to introduce new products or services. Discover how to modify and publish forms, work with the business process workflows, and implement marketing campaigns.

WHAT YOU WILL LEARN

  • describe the application in Dynamic CRM 2013
    describe the minor additions to the quick commands
    describe the process-oriented workflow form
    manage dashboards
    work with dashboard presentations
    modify and publish forms
    modify the field properties of a form
    modify the business process workflow
  • use the new case resolution process to resolve cases
    enable and use Bing Maps from within Dynamics CRM 2013
    work with marketing campaigns to introduce or popularize products
    work with marketing lists for a marketing campaign
    work with marketing lists to create a mail merge document
    import a contact list
    create a report and run it using the Report Wizard

IN THIS COURSE

  • Playable
    1. 
    Navigating the Dynamics CRM 2013 Application
    3m 2s
    UP NEXT
  • Playable
    2. 
    Understanding the Minor Usability Improvements
    3m 26s
  • Locked
    3. 
    Understanding the Process-Oriented Workflow Form
    4m 48s
  • Locked
    4. 
    Managing Dashboards
    2m 37s
  • Locked
    5. 
    Working with Dashboards Presentations
    3m 8s
  • Locked
    6. 
    Modifying and Publish Forms
    3m 42s
  • Locked
    7. 
    Modifying Field Properties in Forms
    3m 10s
  • Locked
    8. 
    Modifying Business Process Workflows
    2m 46s
  • Locked
    9. 
    Using the Case Resolution Process
    3m 54s
  • Locked
    10. 
    Enabling and Using Bing Maps
    3m 12s
  • Locked
    11. 
    Using Marketing Campaigns
    3m 27s
  • Locked
    12. 
    Using Marketing Lists for a Marketing Campaign
    3m 34s
  • Locked
    13. 
    Creating Mail Merge Documents Using Marketing Lists
    3m 19s
  • Locked
    14. 
    Importing Contact Lists into the CRM Platform
    4m 15s
  • Locked
    15. 
    Creating Reports using the Report Wizard
    4m 12s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

Likes 160 Likes 160  
Likes 231 Likes 231  
Likes 2 Likes 2  

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Likes 16 Likes 16  
Likes 24 Likes 24