Leadership Insights on Coaching

  • 9 videos | 28m 52s
  • Earns a Badge
Like a physical trainer, good coaches don't do the heavy lifting for others. Instead, they ask questions, assist in setting up action plans, and most importantly, build skills and self-confidence-even in the most reluctant of employees.


  • Acquire insights on how to build self-confidence in the people you coach.
    Acquire insights on how to become a better coach by following the six question approach.
    Acquire insights on how to coach others by not providing the right answers but encouraging good questioning, which will, perhaps, lead to finding the best answers for oneself.
    Acquire insights on how good coaches do not give advice, instead ask the appropriate questions to help the person seek his/her own solutions.
    Acquire insights on how executives and managers can apply the gaps model to close performance gaps.
  • Acquire insights on why people sometimes don't do the things they are asked to do, and how to mitigate a situation like that.
    Acquire insights on how to coach team members by following a systematic approach and helping them find their own solutions.
    Acquire insights on how to be a little more patient with reluctant employees in order to become a better coach.
    Acquire insights on understanding that by creating the right coaching environment, you can encourage people to commit to excellence.


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    1.  Coaches Build Self-Confidence
    3m 5s
    Great coaches build self-assurance in the people they coach, so they have the confidence to tackle new challenges. As an example, Jay Conger tells how he taught his daughter to visualize a small change that helped her avoid belly flops while diving into a pool. FREE ACCESS
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    2.  Six Question Coaching Process
    3m 46s
    Becoming a better coach is easier than you think. It takes only six simple questions to make you—and your organization—better. FREE ACCESS
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    3.  Great Coaching: Don't Give the Answer
    1m 40s
    Good coaching is not about finding better answers; it is about asking better questions. FREE ACCESS
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    4.  Good Coaches Ask Questions
    3m 39s
    Good coaches don’t give advice. They ask questions. First frame the discussion. What are the goals? Then ask questions to understand the situation, what success would look like, what action they decide to take, and how you can help resolve the topic. FREE ACCESS
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    5.  Close the Performance Gaps
    2m 51s
    Executives and managers who are responsible for coaching talent can employ the GAPS model to close performance gaps. FREE ACCESS
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    6.  Four Reasons People Don't Do Things
    3m 8s
    When someone doesn’t do what you ask him or her to do, ask why. If they really can’t do it, move or fire them. If they think they can’t, coach or train them. If they don’t want to, tell them they can. If they don’t know how to do it, coach or train them. FREE ACCESS
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    7.  Coaching Team Members
    3m 53s
    When someone come to you for coaching, ask them for several solution options, invite them to consider the pros and cons of each option, then brainstorm the best option with them. Don't rush to the first solution. Step back. Ask what outcome you are trying to achieve. FREE ACCESS
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    8.  Be a Better Coach
    3m 38s
    Coaching a reluctant employee takes a little more patience and effort. FREE ACCESS
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    9.  Committing to Excellent Performance
    3m 13s
    People who are committed will perform at the highest level. By creating the right coaching environment, you can encourage people to commit to excellence. FREE ACCESS


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