Leading through Problem Solving and Decision Making

  • 7 videos | 46m 51s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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The hallmark of leadership is being able to work through problems and make tough decisions using the skills and experience of your team. In this course, you'll learn how to use a three stage approach to engage your team in this effort.


  • identify common reactions that negatively impact a person’s ability to solve problems and make decisions
    determine which statements clearly describe a given problem and should be included in its problem statement
    recognize the BEST way to generate feasible solutions
  • identify the considerations for choosing the most viable solution for a problem and making important decisions
    recognize the essential leadership skills leaders use to solve complex problems and make difficult decisions
    reflect on what you've learned


  • 56s
    Successful leaders recognize that while they’re fully accountable for the results, it’s essential to work with their teams to get the input they need to solve problems and make decisions. In this video, you'll discover how to use a three-stage approach to engage your team in problem-solving and decision making. You'll also learn how to use your critical thinking and interpersonal skills to define problems, generate feasible solutions, and make the best decisions for your team and organization. FREE ACCESS
  • 8m 40s
    In this video, you will learn how to deal with a problem effectively. You will also discover the common reactions people have when suddenly presented with a problem. FREE ACCESS
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    3.  Defining the Problem
    8m 31s
    In this video, you will learn how to define the problem. You will also discover how to develop a problem statement that addresses a single problem and describes it objectively in specific and measurable terms. FREE ACCESS
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    4.  Generating Feasible Solutions
    10m 1s
    In this video, find out how to recognize the best way to generate feasible solutions. FREE ACCESS
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    5.  Choosing a Viable Solution and Making Decisions
    11m 2s
    During this video you will learn about the key concepts for making decisions. You will also discover how to evaluate a proposed business decision. FREE ACCESS
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    6.  Using Problem Solving and Decision Making Skills
    6m 53s
    When you're in the middle of tackling a big problem, one of the things the leader has to do is de-conflict some of the political forces and priorities at work. In this video, you will learn how to syndicate risk up and out of the way. You will also discover how to reconcile those priorities so you can define the root of the problem and get to the essential truth. FREE ACCESS
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    7.  Let's Review
    In this video, you'll review the key concepts covered in this course, including how to lead teams using problem solving skills to make decisions. FREE ACCESS


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