Problem Solving: Generating Solutions

  • 6 videos | 22m 43s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
When faced with business challenges, defining the problem is an important step, but it's only the first in a series of steps. Now comes the hard part: finding ways to solve the problem. Generating multiple solutions allows you to open up your thinking and reexamine your opportunities and possibilities. Studies have found that when decision makers considered two or more possible solutions, the average failure rate of an implemented solution dropped from 50% to 30%. Generating alternative solutions sets the stage for creativity, innovation, and success. It allows your company to pursue not just a good solution, but the best solution. In this course, you will explore the process of generating alternative solutions to business problems. You'll look at the types of information you need to gather before you can begin, ways to brainstorm creatively and productively, and how to use the ideas that come from it to fashion and solidify actionable solutions. Finally, you'll learn to identify potential pitfalls to generating solutions and how to mitigate or avoid them.


  • discover the key concepts covered in this course
    identify the key requirements necessary to begin the process of generating solutions to a business problem
    identify common brainstorming techniques that foster generating solutions to business problems
  • recognize useful strategies for overcoming common barriers to generating solutions
    identify key criteria for evaluating possible solutions to a business problem
    reflect on what you've learned


  • 1m 42s
    From production difficulties to technical challenges to customer issues, work problems never end. While it’s tempting to look for quick and easy fixes, solving problems effectively means identifying all the available options and choosing the best solution. In this video, you'll discover the key concepts that will be covered in this course, including different ways to generate solutions, gather the information you need, and brainstorm solutions while avoiding common pitfalls. FREE ACCESS
  • 4m 21s
    It’s a natural human bias to try to solve problems based on existing data or experience rather than considering new solutions. But by starting with a structured problem statement, you will increase the chances of success. In this video, you will learn the key requirements necessary to begin the process of generating solutions to a business problem. FREE ACCESS
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    3.  Brainstorming Productively to Generate Solutions
    5m 24s
    Rather than falling back on traditional solutions, a systematic problem-solving approach allows you to look at the problem from multiple and new perspectives. In this video, you'll explore useful brainstorming techniques for generating potential solutions to business problems. FREE ACCESS
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    4.  Overcoming Challenges to Generating Solutions
    4m 55s
    Creating innovative solutions can be taxing, especially when dealing with some of the common challenges and personalities that can be involved. But by utilizing practical strategies, you can anticipate issues and navigate the group to an open and curious mindset. In this video, you'll learn to recognize useful solutions for overcoming barriers to generating solutions. FREE ACCESS
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    5.  Evaluating Alternative Solutions
    4m 56s
    The key decision criteria for evaluating potential solutions are those things that are important to the company. By applying those key criteria, you can evaluate alternate options in a systematic way and remove any possible biases. In this video, you will learn to identify key criteria for evaluating possible solutions to a business problem. FREE ACCESS
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    6.  Let's Review
    1m 26s
    In this video, you will be able to review and reflect on what you've learned in the course Problem Solving: Generating Solutions. FREE ACCESS


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