The Art and Science of Communication
6 Videos | 21m 21s - Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
There is a science behind communication, including how we react neuro-physiologically to others – through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You’ll also learn the basic principles of assertive communication that is positive and not aggressive.
WHAT YOU WILL LEARN
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identify situations that benefit from sharing communication responsibility
recognize behaviors that promote making connections with people
identify ways to show interest when communicating with others -
categorize questions that help to strengthen a communication connection
identify the basic principles of assertive communication
IN THIS COURSE
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1.The Art and Science of Communication39sUP NEXT
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2.Sharing the Responsibility of Communication2m 23s
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3.Making Connections by Communicating from the Brain3m 12s
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4.Enhance a Connection by Showing Interest2m 36s
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5.Strengthen a Connection by Asking Questions2m 53s
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6.Communicate Assertively without Being Aggressive3m 39s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
