Turning Social Intelligence into Actionable Insight
Everyone
- 7 videos | 22m 49s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Using social intelligence (SI) is not just about recording the number of likes, retweets, or followers you have on your various social media outlets. True social intelligence involves using the vast amount of raw, real-time data you have at your disposal and converting it into practicable insights to improve customer relationships. In this course, you'll learn about the benefits of social intelligence to your organization's performance. You'll explore how to monitor social media, as well as common sources of social media data. Finally, you'll discover best practices for analyzing that data, common mistakes to avoid, and ways to use social-awareness strategies that deliver real business value.
WHAT YOU WILL LEARN
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Recognize the business benefits of utilizing social intelligence
Recognize characteristics of effective social media monitoring programs and services
Recognize common sources for gathering social intelligence insight and key benefits of each -
Identify best practices for effective social intelligence analysis and insight
Recognize challenges of social analytics
Recognize ways to use social intelligence findings to make effective business decisions
IN THIS COURSE
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49s
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3m 53sIn this video, find out how to recognize the business benefits of using social intelligence. FREE ACCESS
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3. Monitoring with Purpose3m 32sLearn how to recognize characteristics of effective social media monitoring programs and services. FREE ACCESS
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4. Common Social Intelligence Sources3m 50sIn this video, you will learn how to recognize common sources for gathering social intelligence and the key benefits of each. FREE ACCESS
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5. Effective Social Intelligence Insight3m 39sDuring this video, you will discover how to identify best practices for effective social intelligence analysis and insight. FREE ACCESS
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6. Social Intelligence Challenges3m 6sDiscover how to recognize the challenges of social analytics. FREE ACCESS
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7. Applying Social Analytics Results to Strategy4mIn this video, you will learn how to use social intelligence findings to make effective business decisions. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
