Aspire Journeys
Innovation Mindset Journey
- 18 Courses | 10h 2m 19s
- 24 Books | 5h 39m
In our ever-changing business world, the successful organization is the one that innovates successfully - survival depends on it. Innovation leadership plays a pivotal role by developing and supporting a culture that is open to a creative, innovative mindset. A culture of innovation creates incentives for employees and leads to an increase in the innovative strength of the company.
Leading Innovation
In our ever-changing business world, the successful organization is the one that innovates successfully – survival depends on it. Innovation leadership plays a pivotal role by developing and supporting a culture that is open to a creative, innovative mindset. To lead innovation you need to first avoid the mistakes leaders make in innovation. Then you need to create a space for innovation—where debate and learning can foster creativity and people can join together to do the work that matters.
- 4 Courses | 3h 21m 53s
- 8 Books | 1h 12m
Leading a Customer-Centric Culture
Centric Culture - In business, the customer is all. A customer-centric culture is an imperative, but many leaders are unsure how to begin instilling one. Leaders of customer-centric cultures are committed to customers in every way. They identify unique wants and needs, understand customer processes, and exhibit worthy intentions. Every day, they put the customer first, and you should, too.
- 7 Courses | 3h 4m 8s
- 6 Books | 1h 39m
Leading through Shared Vision
Vision starts with purpose. By modeling that vision and communicating it in a way that everyone can envision, leaders can inspire, energize, and engage others in way that goes beyond just getting the job done. A powerful vision, clearly articulated, motivates people to take action and drives business results.
- 2 Courses | 1h 8m 23s
- 4 Books | 1h 29m
The Collaborative Leader
In today's business world, working together is key to success. Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. Collaborative leadership requires reciprocity, humility, and modeling collaboration for team members.
- 5 Courses | 2h 27m 55s
- 6 Books | 1h 19m
COURSES INCLUDED
Leading Innovation
In our ever-changing business world, the successful organization is the one that innovates successfully - survival depends on it. Innovation leadership plays a pivotal role by developing and supporting a culture that is open to a creative, innovative mindset. In this course, you'll learn the requirements for successful innovation and how to overcome obstacles to innovation. You'll also learn the characteristics of an innovation culture and how to establish a flexible innovation process that encourages creativity and innovative thinking in others.
7 videos |
47m
Assessment
Badge
PMI PDU
Leadership Insights on Leading Innovation
To lead innovation you need to first avoid the mistakes leaders make in innovation. Then you need to create a space for innovation-where debate and learning can foster creativity and people can join together to do the work that matters.
34 videos |
1h 42m
Badge
Design Thinking for Innovation: Brainstorming and Ideation
Brainstorming without structure rarely yields plentiful and new results. In this course, you'll learn techniques to spur creative thinking, and techniques to communicate and critique ideas. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
7 videos |
23m
Assessment
Badge
PMI PDU
Leadership Toolkit: Facilitating a Brainstorming Session
Successful leadership in today's business world requires a multitude of skills and competencies. Among them is the ability to manager diverse teams of individuals with different backgrounds, experiences and expertise. Facilitating effective brainstorming sessions allows leaders to harness their teams' creativity to generate a greater quantity and quality of ideas and strategies to spark innovation and provide a wide range of possible solutions to specific business problems. Successful brainstorming sessions provide creative grist for the strategic mill. In this course, you will learn specific techniques and strategies for facilitating a successful brainstorming session. You'll also learn about leading your team through productive activities, handling diverse personalities and priorities, and keeping your business team focused and on-task without limiting ideas and innovation.
2 videos |
28m
Assessment
Badge
COURSES INCLUDED
Leading a Customer-centric Culture
In business, the customer is all. A customer-centric culture is an imperative, but many leaders are unsure how to begin instilling one. In this course, you'll learn how to design and implement a culture centered on your customers.
7 videos |
50m
Assessment
Badge
PMI PDU
Leadership Insights on Leading a Customer-Centric Culture
Leaders of customer-centric cultures are committed to customers in every way. They identify unique wants and needs, understand customer processes, and exhibit worthy intentions. Every day, they put the customer first, and you should, too.
7 videos |
22m
Badge
Shaping the Customer Experience Across Digital and Physical Channels
Today's customer is a new breed, often a digital native who spends much of their time online in the digital world. They have different priorities and expectations than generations of customers past. In this course, you will learn about meeting the needs and expectations of today's digital customers, including omnichannel and utilizing algorithm-savvy design. You'll also learn about wayfinding: ways to shape and influence their customer journey, as well as methods to individualize their customer experience (CX) through methods like digital body language. Finally, you'll learn about protecting and partnering in their data privacy and security.
6 videos |
22m
Assessment
Badge
PMI PDU
Design Thinking for Innovation: Defining Opportunities
Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
7 videos |
22m
Assessment
Badge
PMI PDU
Design Thinking for Innovation: Prototyping and Testing
The Design Thinking approach advocates early stakeholder engagement in the co-creation and development of solutions. In this course, you'll learn about techniques for prototyping and testing in order to iteratively develop solutions more efficiently with stakeholders. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
6 videos |
21m
Assessment
Badge
PMI PDU
Design Thinking for Innovation: Stakeholder Engagement
Engaging directly with stakeholders increases empathy and helps identify motivations and unmet needs, enabling the creation of successful solutions. In this course, you'll learn how to identify and interact with key stakeholders and communicate their point of view through effective design thinking methods. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
7 videos |
22m
Assessment
Badge
PMI PDU
Serving Digital Customers with Omnichannel
Offering an omnichannel customer experience (CX) is a must in today's digital world, but implementing it comes at a cost. In this course, you will learn about how omnichannel affects the CX, and in turn, how the CX drives omnichannel innovation. You will also learn about using data analysis and customer journey mapping to uncover customer expectations, and how these can be used to estimate Customer Lifetime Value (CLV) and to help tailor an agile approach to successful omnichannel design and investment. Finally, you'll learn about the challenges to an omnichannel approach, such as data privacy and protection, and how to mitigate them.
6 videos |
21m
Assessment
Badge
PMI PDU
COURSES INCLUDED
Leading through Shared Vision
A powerful vision, clearly articulated, motivates people to take action and drives business results. In this course, you'll learn how to create and communicate a realistic and actionable vision that inspires commitment from people.
6 videos |
38m
Assessment
Badge
PMI PDU
Leadership Insights on Leading Vision
Vision starts with purpose. By modeling that vision and communicating it in a way that everyone can envision, leaders can inspire, energize, and engage others in way that goes beyond just getting the job done. What's your purpose?
12 videos |
29m
Badge
COURSES INCLUDED
The Collaborative Leader
In today's business world, working together is key to success. In this course, you'll learn how to lead collaboratively, improve collaboration in your team, and reach across boundaries to collaborate with internal and external stakeholders.
7 videos |
42m
Assessment
Badge
PMI PDU
Leadership Insights on Leading Collaboratively
Collaborative leadership requires reciprocity, humility, and modeling collaboration for team members. Discover tools leaders can use to foster collaboration.
13 videos |
33m
Badge
Cultivating Cross-functional Team Collaboration
Today's challenging business world demands that organizations move beyond traditional silos and toward broader, cross-functional collaboration. This means that organizations have to adeptly utilize skills and creative ideas from functions across the organization. And this requires effort and support from leadership. But in the end, it can maximize what an organization can accomplish. This course explores how to establish and cultivate true cross-functional team collaboration. In it, you'll learn about the characteristics and key benefits of effective cross-functional team collaboration. You'll also learn how to assess your team's cross-functional collaboration readiness using relevant software solutions. And you'll explore how to overcome potential barriers to achieve true cross-functional collaboration throughout your organization.
7 videos |
24m
Assessment
Badge
PMI PDU
Enabling Business-IT Collaboration and Strategic Alignment
Successful business-IT alignment is rapidly gaining importance. In today's business world, technological and digital innovation are constantly changing the rulebook for running a competitive business. To thrive in this environment, businesses require a digital transformation strategy that encourages the alignment of the business and IT functions. They can then use cross-functional teams to efficiently adapt to technological changes and opportunities. In this course, you´ll learn about effective business-IT collaboration. You'll also explore the critical concepts, processes, and best practices for establishing and sustaining effective strategic alignment while avoiding pitfalls common to these initiatives. And you'll explore how you can sustain success toward true digital transformation.
7 videos |
21m
Assessment
Badge
PMI PDU
Exploring Virtual Collaboration
Goodbye e-mail and intranet portals; hello cloud-powered, integrated, collaborative platforms! Digital technology enables colleagues working on a team to connect and work together, no matter how remote their location. Quick, reliable communication enables and facilitates working together as people telecommute from home. In this course, you'll learn the benefits of virtual collaboration when working with others, best practices for its successful implementation, and how to choose the right collaboration technology. You'll also learn how to avoid common mistakes when rolling out virtual collaboration. And you'll explore the key steps for leading and being a part of a virtual team.
7 videos |
25m
Assessment
Badge
PMI PDU
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
MIT Sloan Management Review Article on The Discipline of CreativityIn this article from MIT Sloan Management Review, you'll learn the ways that creativity - a crucial element of agility - can be woven into our work lives.
7m
By MIT Sloan Management Review
BOOK SUMMARY
MIT Sloan Management Review Article on Inspiring Employee CreativityIn this article from MIT Sloan Management Review, you'll learn why it is important for leaders to encourage creativity in their people.
6m
By MIT Sloan Management Review
BOOK SUMMARY
MIT Sloan Management Review Article on Why Learning Is Central to Sustained InnovationIn this article from MIT Sloan Management Review, you'll learn the values of a skilled workforce.
17m
By MIT Sloan Management Review
BOOK SUMMARY
MIT Sloan Management Review Article on The Dandelion Principle: Redesigning Work for the Innovation EconomyIn this article from MIT Sloan Management Review, you'll learn the value of eccentric or unusual people within the workplace.
11m
By MIT Sloan Management Review
BOOK SUMMARY
Making Innovation Work: How to Manage It, Measure It and Profit From ItMaking Innovation Work shows how your company can profit if you manage innovation intelligently. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
6m
By Marc J. Epstein, Robert D. Shelton, Tony Davila
BOOK SUMMARY
Facilitation Skills TrainingFacilitation Skills Training explores all the tools you need to run a workshop that fits the needs of your learners. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Kimberly Devlin
BOOK SUMMARY
Winning the Brain Game: Fixing the 7 Fatal Flaws of ThinkingWinning the Brain Game outlines the common pitfalls people run into when presented with a challenge and offers methods to retrain your brain to approach problems differently. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Matthew E. May
BOOK SUMMARY
Six Thinking HatsSix Thinking Hats gives you directions and details on how to use the "six hats" to achieve efficiency during work time, and in decision-making processes. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
6m
By Edward de Bono
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BOOKS INCLUDED
Book
MIT Sloan Management Review on Leading a Customer Centric CultureIn this collection of articles from MIT Sloan Management Review, you'll learn how to best serve your customer base and the kinds of corporate culture you should encourage to sustain long-term clientele.
56m
By MIT Sloan Management Review
BOOK SUMMARY
Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front LinesBe Your Customer's Hero offers client service professionals guidance on how to produce the best relationship with the customers they serve. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Adam Toporek
BOOK SUMMARY
Customer Experience Management: A Revolutionary Approach to Connecting with your CustomersCustomer Experience Management shows you how to give your customers a buying experience that'll win loyalty and add value to your business. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Bernd H. Schmitt
BOOK SUMMARY
Customer Centricity: Focus on the Right Customers for Strategic AdvantageIn Customer Centricity, author Peter Fader explores five key components of customer centricity to help you connect with your customers and generate greater profits. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
6m
By Peter Fader
BOOK SUMMARY
Customer Innovation: Customer-Centric Strategy for Enduring GrowthCustomer Innovation by Marion Debruyne is a guide on increasing the longevity of companies through customer-centric strategies. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Marion Debruyne
BOOK SUMMARY
When Digital Becomes Human: The Transformation of Customer RelationshipsIn When Digital Becomes Human, author Steven Van Belleghem introduces new ways of thinking about the intersection between people and technology. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Steven Van Belleghem
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BOOKS INCLUDED
Book
MIT Sloan Management Review on The Mindful LeaderIn this collection of articles from MIT Sloan Management Review you'll learn how aware a manager should be of the workplace, as well as alternative ways to look at projects that might offer new insights.
1h 5m
By MIT Sloan Management Review
BOOK SUMMARY
Anticipate: The Art of Leading by Looking AheadAnticipate provides practical techniques for leaders to develop their vision for the future of their business, enabling them to anticipate change and thus gain strategic advances over their competitors. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Rob-Jan de Jong
BOOK SUMMARY
Leading with Noble Purpose: How to Create a Tribe of True BelieversLeading with Noble Purpose shows how to realign your business along terms of customer impact and employee engagement. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Lisa Earle McLeod
BOOK SUMMARY
The Leader of the Future 2: Visions, Strategies and Practices for the New EraIn The Leader of the Future 2, editors Frances Hesselbein and Marshall Goldsmith have collected a series of essays from insightful visionaries of what future leaders will look like and the challenges they will have to face. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
5m
By Frances Hesselbein, Marshall Goldsmith (eds)
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BOOKS INCLUDED
Book
MIT Sloan Management Review on Cross-Functional CollaborationIn this collection of articles from MIT Sloan Management Review, you'll learn how to improve your company's cross-functional collaboration and how you can leverage common goals and strategies to enhance it.
26m
By MIT Sloan Management Review
Book
MIT Sloan Management Review on Virtual CollaborationIn this collection of articles from MIT Sloan Management Review, you'll learn how to work remotely--and make it work; employ, trust, and monitor a crowdsourced workforce you've never even met; and manage employees who expect the option to work from home.
25m
By MIT Sloan Management Review
BOOK SUMMARY
Leaders Don't Command: Inspire Growth, Ingenuity, and CollaborationLeader's Don't Command offers you the tools to uncover your best leadership strengths that will have others looking to you as a respected leader. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
9m
By Jorge Cuervo
BOOK SUMMARY
The Reciprocity Advantage: A New Way to Partner for Innovation and GrowthThe Reciprocity Advantage uses engaging real-world case studies to describe innovative ways for businesses to share and partner to achieve greater individual success and growth, at low risk. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
10m
By Bob Johansen, Karl Ronn
BOOK SUMMARY
Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big ResultsIn Collaboration, author Morten T. Hansen draws on his widespread exploration into the art of collaboration to present a book that will transform the manner in which you approach collaboration. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
4m
By Morten T. Hansen
BOOK SUMMARY
Who's in the Room? How Great Leaders Structure and Manage the Teams Around ThemWho's in the Room provides a corrective view of the proper role of the SMT and a map of modern corporations' organizational changes and outcomes needed to compete in the 21st century marketplace. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
5m
By Bob Frisch
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