Innovation Mindset Journey
18 Courses | 11h 48m 10s
4 Books | 2h 52m
In our ever-changing business world, the successful organization is the one that innovates successfully – survival depends on it. Innovation leadership plays a pivotal role by developing and supporting a culture that is open to a creative, innovative mindset. To lead innovation you need to first avoid the mistakes leaders make in innovation. Then you need to create a space for innovation—where debate and learning can foster creativity and people can join together to do the work that matters.
4 Courses | 3h 39m 54s
Leading a Customer-Centric Culture
Centric Culture - In business, the customer is all. A customer-centric culture is an imperative, but many leaders are unsure how to begin instilling one. Leaders of customer-centric cultures are committed to customers in every way. They identify unique wants and needs, understand customer processes, and exhibit worthy intentions. Every day, they put the customer first, and you should, too.
7 Courses | 3h 51m 25s
1 Book | 56m
Leading through Shared Vision
Vision starts with purpose. By modeling that vision and communicating it in a way that everyone can envision, leaders can inspire, energize, and engage others in way that goes beyond just getting the job done. A powerful vision, clearly articulated, motivates people to take action and drives business results.
2 Courses | 1h 14m 24s
1 Book | 1h 5m
The Collaborative Leader
In today's business world, working together is key to success. Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. Collaborative leadership requires reciprocity, humility, and modeling collaboration for team members.
5 Courses | 3h 2m 27s
2 Books | 51m
In this course, you will learn about meeting the needs and expectations of today’s digital customers, including omnichannel and utilizing algorithm-savvy design. You’ll also learn about wayfinding: ways to shape and influence their customer journey, as well as methods to individualize their customer experience (CX) through methods like digital body language. Finally, you’ll learn about protecting and partnering in their data privacy and security.