Aspire Journeys

Training and Development Director Journey

  • 39 Courses | 19h 40m 34s
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Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. Learn more about the skills and competencies required by the Training and Development Director. This Journey is based on real-time market information from Burning Glass Technologies and focuses on the role of the Learning, Training & Development Director within organizations.

Training and Development

If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market.  Learn more about organizational training and development.

  • 8 Courses | 2h 37m 30s

Talent Management & Onboarding

Talent management means hiring the right person for the job and successfully onboarding the new recruit.  Learn more about talent management and onboarding.

  • 5 Courses | 3h 14m 55s

Leading Meetings & Presentation Skills

Meetings and presentations can be among the most expensive forms of communication, so it's essential to make the investment worthwhile.  Learn how to create and facilitate effective meetings and presentations.

  • 7 Courses | 3h 41m 26s

Teamwork & Collaboration

Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team.  Learn more about teamwork and collaboration.

  • 9 Courses | 4h 3m 28s

Influence & Buy-in

Getting things done in the business world requires more than simply issuing orders. Effective persuasion methods and influencing skills are the difference makers for getting results.  Learn how to increase your influence and acquire buy-in.

  • 10 Courses | 6h 3m 15s

COURSES INCLUDED

Building Career Development Programs and Succession Planning
Effectively managing your career or creating a career plan for your team requires an understanding of career management strategies within your organization. To manage talent effectively, your organization will need a total workforce optimized for overall success in achieving its goals. In this course, you'll learn about creating development programs for everyone from emerging employees through to experienced leaders by considering key concepts of career development, leadership development, and mentoring. You'll also learn how to maintain a qualified talent pipeline through effective succession planning. You'll explore succession planning activities, and learn how to create a succession program and analyze its success after implementation.
7 videos | 22m has Assessment available Badge
Managing Employee Development
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.
7 videos | 29m has Assessment available Badge Certification PMI PDU
Developing a Growth Mindset
In the workplace, there are two specific types of mindsets, or attitudes, that can either promote personal growth and resilience or hamper an employee’s performance. People with a growth mindset achieve ever-higher levels of productivity and can help their organizations thrive; by contrast, people with a fixed mindset tend not to develop professionally, and may hinder an organization’s goals. In this course, you'll learn about the characteristics of a growth mindset, such as perseverance, and how to distinguish it from a fixed mindset. You’ll also explore methods of developing mindsets for success, and how professional growth can benefit you and your organization.
6 videos | 23m has Assessment available Badge Certification PMI PDU
Expert Insights on Managing & Developing People
Do you sometimes wonder how to motivate your employees? Why do some methods work with some people but not with others? Developing people means learning their strengths, matching them to their tasks, and giving the right kinds of feedback.
7 videos | 20m available Badge
Positive Atmosphere:  How Organizational Learning Drives Positive Change
If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. In this course, you’ll be introduced to organizational learning and its benefits to your organization. You'll examine the role of training, knowledge management, and technology in developing employees, and learn about the pivotal role of the continuous learning. By exploring the essential elements and indicators of a self-development culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing talent will increase your competitiveness and create more satisfied, goal-oriented employees – which leads to a more profitable organization.
7 videos | 26m has Assessment available Badge Certification PMI PDU
Cultivating a Passion for Learning
Having a passion for learning and developing talent helps you stay engaged, motivated, and driven. New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Being a passionate learner is crucial to staying motivated, engaged, and up to date. Therefore, organizations need to invest in developing employees. In this course, you'll explore the benefits, best practices, and techniques of using organizational learning for developing people. You'll learn about the characteristics of passionate learners. You'll also learn about various learning preferences, techniques, and best practices for leveraging them. And you’ll explore how to develop a culture of learning in your organization.
6 videos | 18m has Assessment available Badge Certification PMI PDU
Expert Insights on Continuous Learning
Experts explain why teaching and continuous learning are key factors in a company’s success and competitive advantage.
11 videos | 28m available Badge
Expert Insights on Establishing a Learning Culture
When trying to establish a culture of learning, you need to understand your organization’s culture. And this involves understanding its beliefs and behaviors. Learn how you can cultivate a culture of learning in your organization.
6 videos | 10m available Badge
Managing Your Company's Talent
Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you’ll need an effective talent management plan. In this course, you’ll learn why acquiring talent and effectively managing it is so important to an organization’s success. You’ll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You’ll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.
8 videos | 27m has Assessment available Badge Certification PMI PDU
Professional in Human Resources: Talent Planning
As the economic pendulum swings, top talent comes and goes and the replacement effort starts over, or can even shift. In this course, you'll learn how HR can aid in assessing the workforce and helping to find top talent with the right tools in place. You'll examine talent planning, forecasting, flexible staffing, structural workforce change, business restructuring, and transition techniques. This course can be used in preparation for the HR Certification Institute® (HRCI®) PHR® certification exam.
10 videos | 33m has Assessment available Badge
Professional in Human Resources: Talent Sourcing
Great branding isn't just for marketing. Employees are consumers too, and that same marketing power should also be directed toward the employer brand to help create great candidate experiences and attract the best and brightest talent. Recognizing that the US is in the midst of a talent shortage, HR is forced to become more creative and prescriptive in sourcing efforts. In this course, you'll learn how to create a sustainable talent pipeline. This course can be used in preparation for the HR Certification Institute® (HRCI®) PHR® certification exam.
13 videos | 47m has Assessment available Badge
Expert Insights on Talent Management
Talent—you want it, you need it, and you can’t afford to lose it. Find out what it takes to recruit and retain the best people. With strong talent management, the sky is the limit.
25 videos | 1h available Badge
Ensuring Onboarding Success
Talent management means hiring the right person for the job and successfully onboarding the new recruit. A good job description can aid in effective applicant and resumé screening before the interview. An effective onboarding program can increase new employee acclimation and productivity, as well as greatly decreasing employee turnover. Managers are key to ensuring the success of new employee onboarding programs. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly onboarding new hires. It also covers the key elements of an effective onboarding program and explains how onboarding is different from traditional orientation.
7 videos | 18m has Assessment available Badge
Planning Meetings Fit for Purpose
Have you ever yawned your way through a presentation or meeting, and left feeling like it was a waste of your time? Maybe the meeting wasn't relevant to you or it wasn’t presenting the information in an engaging way. Meetings are among the most expensive forms of communication, so it's essential to make the investment worthwhile. In this course, you'll discover a process for preparing effective meetings by establishing a clear purpose and objectives. With the right people and agenda, and solid prep work, you're nearly there! If you struggle to start meetings on the right note, this course can help you get the most out of them, saving you valuable time.
7 videos | 18m has Assessment available Badge Certification PMI PDU
Running Meetings in Better Directions
Have you ever attended a meeting or presentation that left you feeling frustrated? Despite their reputation for sometimes wasting time, meetings remain one of the most effective tools for sharing information, presenting ideas, and making decisions – if facilitated well. Meetings can be very productive; many issues can be resolved, and participants can feel grateful they attended. In this course, you’ll learn how to kick off meetings and how to ensure maximum participation and buy-in. Then you'll be introduced to what to do when meetings go off track, when to intervene, and how to deal with productivity problems. You'll also learn how to close and follow up on a meeting.
7 videos | 19m has Assessment available Badge Certification PMI PDU
Expert Insights on Leading Effective Meetings
Are you resigned to endless, boring, and ineffective meetings? Don’t be! Put some worth back into meetings by streamlining agendas, using breakout groups for brainstorming, prepping, and—most of all—setting time limits.
25 videos | 1h available Badge
Planning an Effective Presentation
Concern about the impact of a presentation can inspire presenters to improve their verbal communication skills, enabling them to get the desired results. Public speaking and business presentations can be immeasurably improved if the presenter devotes sufficient time and attention to planning. In this course, you'll learn how to define and understand your audience's characteristics, knowledge, needs, and responses. You'll also learn how to organize your presentation's timing, purpose, key points, and approach so that it is engaging, focused, and relevant. Finally, you'll learn about different presentation methods, such as PowerPoint presentations, and when they're most effectively used.
8 videos | 30m has Assessment available Badge Certification PMI PDU
Building Your Presentation
Effective business presentations need to have a sound structure. To ensure that your presentation has this structure, you need to consider its overall purpose, your audience, and the key points you'll be presenting, and then put them all together into a plan of action to guide you. In this course, you'll learn how to write the key parts of a presentation so they're memorable and effective. You'll also learn how to select and use eye-catching visual aids to bring your PowerPoint presentations to life. Finally, you'll learn how to rehearse your presentation – a key step for public speaking that will improve your verbal communication skills and build confidence for the real thing.
8 videos | 30m has Assessment available Badge Certification PMI PDU
Ensuring Successful Presentation Delivery
Whether your job includes delivering sales pitches, making PowerPoint presentations, or leading  team trainings, presentation excellence can only be achieved when the standard of your public speaking matches the quality of your content. Having diligently prepared your presentation, you need to make sure that your delivery is engaging, enthusiastic, composed, and confident. In this course, you'll learn how to set up the right environment for your business presentations. You'll also learn techniques for managing stage fright and using your verbal communication skills and body language to deliver your message clearly and effectively. Finally, you'll learn about how to deal with audience questions in a Q&A session and the impact this has on your credibility.
8 videos | 30m has Assessment available Badge Certification PMI PDU
Presentation Mastery Series
Imagine the audience in their underwear—worst advice ever for enhancing your presentation skills! Steve McDermott has the right advice, whether you want to become a professional speaker or take your skills up a notch or two (or more).
15 videos | 38m available Badge
Encouraging Team Communication and Collaboration
Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn how to demonstrate team leadership by encouraging effective communication and overcoming communication problems. You'll explore strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual teamwork and key considerations for establishing virtual communication guidelines.
8 videos | 21m has Assessment available Badge Certification PMI PDU
Becoming a Successful Collaborator
When organizations are recruiting, one of the top skills they look for in a candidate is their ability to collaborate. Today’s hiring managers know that collaboration leads to improved problem-solving, increased productivity and promotes interconnected team members who share expertise and learn from one another. Defining collaboration is tricky because it means different things across industries, departments and roles. In this course you'll learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator. You'll examine conflict management styles to determine which one is yours, and the impact on your team.
6 videos | 35m has Assessment available Badge Certification PMI PDU
Expert Insights on Collaboration
We know collaboration is good for business, but what is good collaboration? It’s part honesty, humility, reciprocity, and understanding, but most of all, it’s everyone in an organization working together to make everyone else a winner.
28 videos | 1h available Badge
Effective Team Communication
It's vital to maintain open, effective communication when working on a team. However, it's all too easy for teams to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings in teamwork, cause unnecessary conflict, keep others from having their say, and prevent collaboration. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective team leadership is about listening too. So you'll also learn about some active listening techniques that can help you be a better listener when managing teams.
8 videos | 22m has Assessment available Badge
Contributing as a Virtual Team Member
Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork. In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You’ll explore personal traits that are useful when working on a team remotely. You’ll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.
5 videos | 23m has Assessment available Badge
Being an Effective Team Member
Making a real, positive difference on a team is not necessarily about showing team leadership. Even if your role doesn’t involve managing teams, you can still make an important contribution by being a strong team member. This course covers strategies and techniques to help you become a more effective and valued team member. You'll explore ways to adopt a positive mindset toward teamwork, so that you can make a significant contribution. Because your success when working on a team depends on pulling together with other people, you'll also learn constructive ways to acknowledge differences and show respect for teams, and specific strategies for team collaboration.
8 videos | 20m has Assessment available Badge Certification PMI PDU
Strategies for Building a Cohesive Team
Team cohesion, or the strength of the links between team members, determines how effective teams will be, especially in responding to outside pressures. A team has to be cohesive if its members are to function as a unit, working closely and efficiently to achieve common goals. In this course, you'll learn methods for effectively building and managing teams that focus on improvements in three areas: communication, cooperation, and trust. You'll learn specific strategies for improving communication and promoting collaboration among staff members working on a team. You'll also learn what signs suggest a lack of trust on a team, and how you can show team leadership by using the right techniques to build trust and improve teamwork.
8 videos | 20m has Assessment available Badge
Getting Your Pitch Heard
Innovation, disruption, and revolutionary ideas are the stuff of business success. But unless you can get those ideas across to the people in your organization how matter, they're destined to remain pipedreams. Bland business presentations aren't doing your ideas justice and boring PowerPoint presentations are blunting your message.
But effective verbal communication, public speaking and presentation skills can be cultivated and improved. This course looks at methods for presenting your ideas in a convincing, succinct, and confident manner that will get them heard and given the attention they deserve. 
6 videos | 16m has Assessment available Badge
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Everyone working on a team has particular strengths. To get teams to perform at their best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn techniques for building and managing teams, including how to set effective team goals, identify roles, assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively to improve teamwork, so that it strengthens your team leadership and the collaboration between your team members.
8 videos | 22m has Assessment available Badge
Building Personal Power through Influence
Getting things done in the business world requires more than simply issuing orders. And most of us don't have the titles or authority to issue them in the first place. Along with being credible and building trust, you get results without direct authority by using persuasion and influence. Effective persuasion methods and influencing skills are the difference makers for getting results, with or without positional authority. This course will help you engage and enlist others in getting things done without the resort of formal power. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional 'currencies', and persevering through resistance.
9 videos | 27m has Assessment available Badge Certification PMI PDU
Personal Power and Credibility
Authority carries a certain positional power. A title grants a person some power and authority, but even that has its limits. To meet goals and get results requires developing a sense of personal power that goes beyond the job description and that print on the business card. Personal power stems from personal credibility, influence, and political savvy. Even those with the most humble job titles can know how to get things done.    In this course, you'll learn how developing personal power and credibility, and using them for building trust with your coworkers and organization, allows you to increase your influence at work and reach your goals.
7 videos | 21m has Assessment available Badge Certification PMI PDU
Influencing through Positive Leadership
An organization's social and political landscape can provide opportunities for positive leadership, influencing others in order to accomplish team and company goals.
In this course, you will discover methods and strategies for effectively influencing a team to accept your ideas. You'll be introduced to the importance of political awareness and the essential skills involved in utilizing positive influence, while avoiding the negative, when persuading others. You'll also have an opportunity to practice methods for influencing effectively and ethically.
7 videos | 34m has Assessment available Badge Certification PMI PDU
Expert Insights on Influence & Persuasion
People are easily influenced, and you want to be a leader, not a follower. Discovering how to get colleagues and business partners on your side is the opening move in the game of chess that is business today. 
49 videos | 2h available Badge
The First Steps in Negotiating
In the business environment, one of the most prized skills is the art of negotiation. Whether it’s agreeing prices with suppliers, setting deadlines with clients, or getting a raise from a manager, strong negotiation skills are a must, and are often the deciding factor between success and failure. In this course, you’ll learn how to sharpen your negotiating skills through effective preparation and by focusing on the important issues at hand. You’ll explore the tools that will help you communicate for success. You'll also learn common best practices for countering ineffective negotiation techniques, and for overcoming negotiation challenges.
6 videos | 23m has Assessment available Badge Certification PMI PDU
Negotiating the Best Solution
Negotiation is not a game where the “winner takes it all” - it’s a relationship-building process where those involved try to understand each other’s needs and think creatively about solutions. Central to this process are effective negotiating skills. In this course, you’ll learn how to build and maintain trust so you can find common ground with the other party. You’ll hone your negotiation skills by exploring   how people with different personality types may react during negotiations. You’ll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you’ll learn how to close a negotiation so that all parties involved are satisfied.
7 videos | 27m has Assessment available Badge Certification PMI PDU
Expert Insights on Negotiation
Negotiation. For many, the word can set off feelings of panic or even hatred. Once you know what negotiation is really about, however, you can take the stress out of it. Use these insightful tips to get better at getting what you want.
28 videos | 1h available Badge
Negotiating Well and Going for the Close
Effective negotiating skills are a necessary part of the sales toolkit for closing the sale and securing a  satisfactory agreement. With a smooth to the process, and a win-win at the bargaining table, your customer is happier, follow-on sales are more likely, and everybody can chalk up a success. In this course, you'll learn the ins and outs of negotiation, including the steps in the negotiation process, the proper mindset to have, and how to overcome the challenges. You'll be introduced to the negotiation skills to use to bring your sale to a successful close.
7 videos | 24m has Assessment available Badge
The Value Proposition: Getting Your Pitch Right
Effectively expressing the value your company offers is one of the selling essentials of all sales methods. Successful sales pitches require a thorough knowledge and understanding of your company's strategies, operations, and solutions. In this course, you'll learn how to identify and articulate your company's value when selling and making pitches. You'll also learn how pitching its value to best fit your prospects' needs is part of a winning sales process.
7 videos | 23m has Assessment available Badge
Turning Objection into Opportunity during a Sales Call
In a sales environment where customers are well informed, deeply networked, and technically savvy, sales professionals need to arrive fully prepared to deal with educated buyers and any challenges they present. To address the challenges of this new breed of customer, your sales methods need to welcome questions, objections, and resistance factors, see them for what they are – opportunities – and be prepared with the selling skills to capitalize on them. This course is designed to give you the selling essentials you need to prepare for objections that may occur during your sales calls. You'll cover using techniques for handling questions, objections, and resistance.
7 videos | 23m has Assessment available Badge
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