Leaning Into Learning During Disruption

The COVID-19 pandemic has disrupted life on a global scale, putting lives and businesses in a temporary limbo. But as the world begins to emerge post-pandemic, businesses will play no small part in determining the new normalcy that will shape our lives. In order to meet this responsibility, business leaders must begin to plan new business strategies and operations that will allow their companies to adapt their business models to the new normal. In this course, you'll examine topics related to adjusting operational strategies, marketing strategies and supply chain logistics, that will limit risk exposure, and take advantage of digital technologies to allow your organizations to not just survive the crisis, but to recognize opportunities to thrive in its aftermath. Materials in this course are based upon content provided in partnership with MIT Sloan Management Review.

Whether it is a natural disaster that sweeps through a city, a virus that sweeps across the nation, or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a comprehensive program that addresses business continuity in accordance with the National Fire Protection Association (NFPA) standard 1600, entitled Standard on Continuity, Emergency, and Crisis Management. The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.

Comscore's Director of Learning had no idea when she joined the company just how much her new job was about to change. Beth Teixeira shares how she used digital learning to turn three years of company disruption, staff reductions, and acute uncertainty into a remarkable comeback success story.

When the pandemic hit, FM Global's learning team had just weeks to digitize their very strategic and complex instructor-led certification program. Karen Freedman explains how her team shifted the company's cultural mindset and moved mountains in record time.

Reinventing yourself is no easy task, but if you want to build a sustainable business, it's something you must master. For more than 145 years, Unisys has transformed its organization to meet changing expectations and market demands. Their learning program is a core lever they use to succeed today, and prepare for tomorrow. Chief Learning Officer, Emma Engel, spotlights the most essential elements of their learning program.

Think disruption won't affect your organization much? Think again. In the modern workplace, disruption caused by digital innovation is a constant threat, and organizations that don't have an effective change management strategy in place get left behind. In this course, you'll learn best practices for managing change in your organization that will enable you to adapt your business operations and increase their resilience and flexibility in the face of change. You'll also learn about the role of leaders in digital transformation, and the best ways to avoid common digital transformation mistakes.

Digital technologies and advancements are rapidly changing the business landscape, and organizations that support and embrace the ever-changing technology-driven environment thrive. In this course, you'll learn best practices for enabling and championing digital transformation in your organization.

Flexibility, agility, and the ability to efficiently change between activities are critical in today's tech-centric environment. Digital innovation has transformed the business landscape. Computer data informs our decision making and computerized processes play a major part in the jobs we do. Businesses committed to embracing digital agility are the ones that excel. In this course, you'll explore the benefits and techniques for achieving organizational digital dexterity. You'll explore how to establish a tech-centric mindset and how to digitize practices to support digital dexterity. In addition, you'll learn how to gauge organizational progress toward digital dexterity and the associated strategies to sustain it.

The digital economy is revolutionizing the world of work. To stay relevant, individuals across all industries need to be open to continuous learning and developing talent. Through organizational learning, you can start developing employees by ensuring they are learning the necessary skills. In this course, you'll learn some of the key ways in which the world of work is changing and the skills that are in high demand. You'll also explore ways to choose what to learn in order to keep your skill set current, as well as develop people and encourage self-development. And you'll also explore strategies to help advance your career in the digital economy.

To keep pace with the swiftly changing digital ecosystem, organizations can't afford to stand still. It's vital for a company to continually assess its business model, as part of its digital innovation strategy. In this course, you'll explore how business model innovation can benefit your business and help you harvest tomorrow's opportunities. You'll also learn the importance of rethinking your business model and the steps to take to assess, innovate, and evolve it. And you'll learn about emerging new business models and the core competencies needed to compete in digitally transformed markets.

Without a diverse workforce, organizations run the risk of viewing things from a very limited perspective. The organization provides the structure for operation, but it's the individuals within that organization who carry out the mission of the organization. To get the most innovative solutions from the individuals in your business, you need to create a workplace that embraces inclusion and avoids bias and stereotyping This course focuses on what diversity is and how to leverage the diversity within the organization. You'll also explore the barriers, such as unconscious bias, that must be overcome to create a diversified and inclusive working environment.

To understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within an inclusive organization. In this course, you'll explore how to become aware of your attitudes toward diversity, understand the source of any cultural bias you may have, and increase your acceptance of diverse cultures, people, and ideas. You'll also discover how to become an advocate for diversity and inclusion within the workplace.