Aspire Journeys

Operations Research Analyst Journey

  • 50 Courses | 20h 56m 7s
  • 23 Books | 3h 38m
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Operations research analysts are expert problem solvers, who use their reasoning and problem-solving skills to determine the best solutions.  Within an Organization, this means they can help with decision making for complex problems or increase efficiency.  Learn more about the skills required by an operations research analyst.

Reasoning, Decision Making, and Critical Thinking

When the time comes to make a final, critical decision, you need to be able to understand the reasons for making that decision, as well as its possible consequences.  Learn more about decision making, reasoning, and critical thinking.

  • 4 Courses | 1h 8m 45s
  • 4 Books | 37m

Enterprises increasingly rely on analytics for effective decision-making, optimization, and innovation.  Learn more about analytics and the importance of analytics within organizations today.

  • 6 Courses | 2h 33m 15s
  • 3 Books | 30m

Reading, writing, and e-mails are something we do every day - but there's always room to improve.  Learn more about techniques that will increase your skill level in reading, writing, and working with e-mail.

  • 8 Courses | 2h 35m 27s
  • 4 Books | 39m

Learn to communicate more effectively and confidently in your day-to-day interactions with colleagues, customers, and family.  Learn techniques to enhance your listening and communication skills.

  • 9 Courses | 3h 22m 38s
  • 2 Books | 19m

To become successful, you must learn to develop and maintain relationships, as well empower yourself and take responsibility for your attitudes, behaviors, and actions.  Learn more about how to become more successful through independence and building relationships.

  • 8 Courses | 5h 45m 50s
  • 3 Books | 30m

No matter how much experience you may have, there's always room for improvement. Self-improvement is a lifelong journey of learning that can have lasting positive impacts on your personal and professional life.  Enhance your skills through learning and development.

  • 8 Courses | 2h 24m 25s
  • 3 Books | 24m

To meet customer demands for services or products, organizations must perfect their processes and operations management.  Learn more about ways that organizations are improving their processes and efficiency.

  • 7 Courses | 3h 5m 47s
  • 4 Books | 39m

COURSES INCLUDED

Getting to the Root of a Problem
Solving problems requires strategic thinking. You need to ask the right people the right questions to get to the source of the issue and find the solution. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem.
7 videos | 17m has Assessment available Badge Certification PMI PDU
Defining Alternative Solutions to a Problem
Before you start looking for solutions to a problem, it's helpful to know what people want in an ideal world. This will give you some direction and aid in the strategic thinking needed to create alternative solutions. In this course, you'll learn how to define ideal states and generate and evaluate problem solutions. You'll also learn how to recognize and avoid common pitfalls when solving problems.
6 videos | 14m has Assessment available Badge Certification PMI PDU
Choosing and Using the Best Solution
When the time comes to make a final, critical decision, you need to be able to understand the reasons for making that decision, as well as its possible consequences. You must also assess the effectiveness of your decisive action in solving a particular organizational problem. In this course, you'll learn techniques for making decisions based on key criteria, such as costs, time constraints, and organizational goals. You'll explore different decision-making styles, and how each can help in problem solving. You'll also learn how to plan, manage, evaluate, and celebrate solution implementation.
6 videos | 15m has Assessment available Badge Certification PMI PDU
Outwitting Your Cognitive Bias
In order to make the best business decisions, you need to confront – and overcome – your cognitive biases. In this course, you will learn techniques for identifying cognitive bias, as well as strategies for overcoming specific biases.
6 videos | 28m has Assessment available Badge
Analytics Literacy for Business Professionals
Enterprises increasingly rely on analytics for effective decision-making, optimization, and innovation, resulting in an increased demand for an analytically literate workforce. This course covers the benefits of building your analytics literacy, as well as techniques for doing so. This course also covers some common analytics pitfalls, and best practices for supporting effective analytics practices in your organization. This course was developed with subject matter provided by the International Institute for Analytics. (www.iianalytics.com)
7 videos | 31m has Assessment available Badge Certification PMI PDU
Organizing Business Data with Data Modeling
Modeling data can help businesses better organize and access data. Organizations rely on various kinds of data, including Big Data, to fully understand their business. To do so, they need that data to be easy to access and understand. Data modeling plays a critical role in both of these. In this course, you'll learn about the characteristics of data modeling, and the common styles and types of data models used. You’ll find out how the three levels of data modeling can provide a detailed blueprint of a company's data. And you'll also learn about common strategies for building data models, and how doing so improves an organization's daily operations.
7 videos | 33m has Assessment available Badge Certification PMI PDU
Basic Analytical Methods
A fundamental understanding of statistical analysis methods increases your ability to effectively communicate with data analyst professionals so you can better employ analytics associated with your work. In this course, you'll learn fundamental concepts in distribution, deviation, correlation, regression, and clustering statistical analysis methods. This course was developed with subject matter provided by the International Institute for Analytics. (www.iianalytics.com)
6 videos | 36m has Assessment available Badge Certification PMI PDU
Data and Analytics Technologies at Work
Companies increasingly rely on data and analytics to operate, improve, and compete, and it's critically important for business users to understand the technology categories that their organizations rely on to deliver analytics. This course covers the most common technologies in use today for delivering data and analytics, as well as the main options in technology selection and architecture. This course was developed with subject matter provided by the International Institute for Analytics. ([http://www.iianalytics.com)]www.iianalytics.com).
5 videos | 23m has Assessment available Badge Certification PMI PDU
Understanding and Raising Analytics Maturity
Organizations increasingly rely on data and analytics to operate, improve, and compete. In today's fast-paced analytics environment, you can't grow analytics capabilities without understanding your current capabilities through an analytics maturity assessment. In this course, you'll learn about an industry standard methodology for assessing the key elements of your organization's analytics capability, and techniques for raising analytics maturity individually and collectively. This course was developed with subject matter provided by the International Institute for Analytics. (www.iianalytics.com)
6 videos | 34m has Assessment available Badge Certification PMI PDU
Expert Insights on Data Analytics
Realize the full potential of your data-driven decision making by putting data to work for you. Learn and practice key skills for getting more value from your data statistics and data-driven decisions.
6 videos | 18m available Badge
Improving Your Reading Speed and Comprehension
Most people have been taught to read the same way - letter by letter, word by word, and line by line. That's fine for advancing through elementary school, but it's inefficient  for those who have a lot to read, a lot to understand, and very little time to accomplish it.
Reading speed and comprehension skills can improve with better reading habits. This course examines how bad reading habits keep you from reading faster, more efficiently, and with greater retention. You'll learn methods for increasing your basic comprehension skills, and simple tips you can use and practice to increase your reading speed without sacrificing understanding.
7 videos | 19m has Assessment available Badge
Audience and Purpose in Business Writing
Have you ever read a piece of business writing and found the message unclear? Writing well, like other communication skills, can be cultivated and improved. To write an effective  business message, you need to first know and understand your audience and your purpose for choosing written communication to convey it. In this course, you'll discover how improving your written communication aids in creating messages that convey the appropriate tone for different readers throughout the organizational hierarchy. You'll also explore how better writing can effectively fulfil its three most common purposes: to inform, respond, or persuade.
7 videos | 18m has Assessment available Badge Certification PMI PDU
Clarity and Conciseness in Business Writing
Being clear and concise in business writing isn't always easy. But writing well is essential in the workplace if you want what you write to be read, understood, and acted upon. In this course, you'll learn how improving your communication skills through better writing techniques can make your message clear and comprehensible. You'll learn how your written communication is more effective when you understand the importance of using familiar, concrete, and specific language. You'll also explore tips for being more concise in your writing and best practices for organizing content.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Editing and Proofreading Business Documents
All of us can think of a piece of business writing that's lacking a key point or contains an embarrassing typo or spelling error. From that point on, it becomes difficult to take it seriously, whatever it's topic or content. In business, solid, professional written communication is essential to the clarity and credibility of your message. In this course, you'll learn how improving your communication skills through better writing will help you produce more focused, polished, and effective business documents. It offers guidance on how to edit and proofread effectively, covering key areas, such as tone, structure, clarity, and accuracy, as well as common grammar, punctuation, and spelling mistakes to watch out for.
8 videos | 22m has Assessment available Badge Certification PMI PDU
Writing Effective E-mails and Instant Messages
Email has become an indispensable communication tool for organizations, and plays a vital role in how they conduct business and maintain their operations. As a result, one of the most important communication skills to have in the workplace today is email etiquette. It can help ensure you get messages across quickly, appropriately, and concisely. In this course, you’ll learn some tried and tested guidelines for writing emails. You’ll explore the fundamental elements of written communication that every email should contain, and the importance of keeping emails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of email.
7 videos | 17m has Assessment available Badge
Sending E-mails to the Right People
Sending an email to the wrong person, or excluding the right person, hinders effective communication and is a sign of poor email etiquette. Because email is so central to how organizations do business today, writing emails effectively – and getting them to the right people – is one of the most important communication skills to have. In this course, you’ll learn a vital facet of written communication: how to address and distribute emails. You’ll be introduced to best practices for deciding who to send emails to and how to flag emails appropriately. The course also covers proper etiquette for forwarding emails and using reply and reply all. In addition, it highlights some poor copying practices to avoid.
7 videos | 19m has Assessment available Badge
Organizing Your E-mail
In the modern business environment, it’s easy to feel overwhelmed by the volume of written communication that you need to process every day. To keep up, you need strong communication skills to sort, file, respond to, or delete all emails that you receive during your business day. In this course, you’ll learn some vital communication techniques for managing and writing emails effectively. The course covers email etiquette tips on how to use folders and filters to organize emails for increased efficiency, as well as guidelines on what emails to delete. You’ll also explore how to recover important information should you lose an email.
7 videos | 17m has Assessment available Badge
Getting Email Right Series
Email is a common stressor at work, but a few key behaviors can turn it from a headache into a productive activity. Keeping your emails organized and your emotions in check takes the stress out of communication on the job.
6 videos | 22m available Badge
The Art and Science of Communication
There is a science behind communication, including how we react neuro-physiologically to others - through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. In this course, you'll learn about the art and science of communication. You'll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You'll also learn the basic principles of assertive communication that is positive and not aggressive.
6 videos | 15m has Assessment available Badge Certification PMI PDU
Making an Impact with Non-verbal Communication
There are many parts of the brain that have not changed much since the time of our earliest ancestors. We are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of non-verbal communication mechanisms. In this course, you’ll learn how our attitude and tone, as well as body language such as posture, gestures, and facial expressions, can have significant impact on the way we communicate. You’ll explore techniques to help you project a positive attitude and presence. You’ll also discover how to read other people’s body language.
7 videos | 23m has Assessment available Badge Certification PMI PDU
Trust Building through Effective Communication
Building relationships with the people you want to communicate with is key to making communication effective. And building trust is essential to forging meaningful working relationships. In this course, you'll explore the necessity of clearly presenting your information and intentions as the basis of effective communication. You'll see how understanding your audience ensures that your message is delivered in such a way so to maximize its impact and how managing your emotions allows you to adapt to the emotional needs of others to build trust. Finally, you'll learn how verbal communication combines with body language and vocal tone to better convey your message effectively.
7 videos | 18m has Assessment available Badge Certification PMI PDU
Choosing the Right Interpersonal Communication Method to Make Your Point
Do you ever feel that a lack of email productivity is frustrating the effectiveness of your written communication? Are poor verbal communication skills holding you back? Choosing the right communication method for the situation has a huge impact on how your message is received. This course explores the importance of choosing the right communication method to best convey your message. You'll learn how to select the proper methods for building trust, conveying your ideas, and targeting your method to your intended audience. The right communication method improves the odds of getting your point across and communicating effectively, leaving your audience informed, enlightened, and engaged.
8 videos | 21m has Assessment available Badge Certification PMI PDU
Become a Great Listener
Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.
6 videos | 15m has Assessment available Badge Certification PMI PDU
Do We Have A Failure to Communicate?
Communicating effectively can be challenging when having difficult conversations. Because these challenges typically involve emotions such as hurt, anger, or confusion, it's not uncommon for people to avoid one another or shut down, preventing what could be a productive exchange at many levels. In this course, you'll examine some common communication challenges and how you can successfully navigate them. By showing patience, perseverance, and accountability, you can effectively deal with tough conversations, communicate your message, and reach mutual understanding and agreement.
6 videos | 16m has Assessment available Badge Certification PMI PDU
Listening Even When it's Difficult to Listen
Successful people are generally excellent listeners. They're able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You'll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.
8 videos | 22m has Assessment available Badge Certification PMI PDU
Using Active Listening in Workplace Situations
Active listening skills are used by professionals in a wide range of occupations and industries to enhance their work. By being receptive and open to others, they’re able to elicit and understand other people’s thoughts, needs, or emotions, and then steer the conversation in an appropriate manner to a successful conclusion. In this course, you'll learn listening skills that can help in the workplace, and techniques for becoming an effective active listener. You’ll also discover techniques for dealing with emotionally-charged situations, and explore how to use listening skills to your benefit during common workplace situations such as sales pitches and negotiations.
8 videos | 23m has Assessment available Badge Certification PMI PDU
Expert Insights on Listening
Listening is about more than paying attention, and there’s more than one way to listen. When you hone this vital business skill, the way you think about business and what others think about you changes drastically—and for the better.
18 videos | 50m available Badge
Becoming an Accountable Professional
Unless you're the sole owner and proprietor, everyone in a business answers to someone else. From the CEO to the temp in accounting, every employee has someone they're accountable to. But the judgment and approval of the boss isn't enough, by itself, to make a job rewarding. Everyone must also answer to an inner boss, a personal, internal voice that provides guidance on whether the job is done as well as you can do it. Accepting personal accountability means your setting demanding standards and committing to meeting them. Further, personal accountability is also key to successful business networking. It's a necessary part of building trust and relationships. In this course, you'll learn how to listen to your inner boss, focus on meeting your internal standards, and apply them to your work, your goals, and your future.
8 videos | 30m has Assessment available Badge Certification PMI PDU
Becoming Your Own Best Boss
Have you ever tried managing yourself? Perhaps you could be the best boss you've ever had. Through self-development techniques and continuous learning, you can develop attitudes and skills that empower you. You can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. This course focuses on learning attitudes and behaviors that promote personal development. You'll learn to recognize and overcome negative self-talk, to develop your initiative and become self-empowered, and to take control of your own personal self development by honing in on your strengths and opportunities for improvement.
9 videos | 29m has Assessment available Badge Certification PMI PDU
Cultivating Relationships with Your Peers
Developing and maintaining relationships with your peers at work can lead to success for both you as an individual, and within your organization. Networking skills and building supportive peer relationships can provide you with a wide variety of experiences, expertise, and institutional knowledge. Whether you're exploring executive networking, professional networking, or just general business networking, this course explains how to identify the people in your organization who are important in helping you reach your goals. You'll learn the skills that maintain solid, mutually beneficial relationships so you can advance your career.
7 videos | 18m has Assessment available Badge Certification PMI PDU
Building Your Professional Network
When you're serious about advancing your career, you need to build strong professional relationships and maintain an effective network of contacts. Whether it's for executive networking or general business networking, this course covers the essential communication and professional networking skills needed to establish a solid network. It includes strategies for building rapport with new contacts during networking opportunities and covers best practices for maintaining your network so that business contacts can help you achieve your career goals.
6 videos | 15m has Assessment available Badge Certification PMI PDU
Building Rapport with Your Boss
The relationship between you and your boss is a key factor in your career. Careful relationship management will make your job more enjoyable. You'll find that to work more effectively with your boss, you need to develop a rapport and good networking skills. Managing up can help you find enjoyment and reward in your current position. In this course, you'll learn the importance of managing relationships, and ways to build great boss relationships by recognizing their agenda and management style. You'll also learn strategies for building a strong professional relationship with your boss, and about various ways you can become aligned with your boss.
7 videos | 28m has Assessment available Badge Certification PMI PDU
Expert Insights on Networking & Building Relationships
There’s a lot of talk about the significance of networking. And while we may think we know what it is and how to do it, there is an art to building and sustaining these important relationships. It’s time to unleash your hidden talent.
55 videos | 2h available Badge
Being an Effective Team Member
Making a real, positive difference on a team is not necessarily about showing team leadership. Even if your role doesn't involve managing teams, you can still make an important contribution by being a strong team member. This course covers strategies and techniques to help you become a more effective and valued team member. You'll explore ways to adopt a positive mindset toward teamwork, so that you can make a significant contribution. Because your success when working on a team depends on pulling together with other people, you'll also learn constructive ways to acknowledge differences and show respect for teams, and specific strategies for team collaboration.
8 videos | 20m has Assessment available Badge Certification PMI PDU
Expert Insights on Collaboration
We know collaboration is good for business, but what is good collaboration? It’s part honesty, humility, reciprocity, and understanding, but most of all, it’s everyone in an organization working together to make everyone else a winner.
28 videos | 1h available Badge
Uncovering and Utilizing Your Talents and Skills
We all have individual talents and skills that make us unique in some way, but you may not be aware of your own skills or how to use them to achieve your personal and career goals. Central to reaching these goals is the ability to use continuous learning for self development. In this course, you'll learn what is meant by talent, skill, and personal development, why it's important to understand what talents you possess, and how to harness those talents through continuous learning. This course also covers techniques for identifying your unique capabilities, and outlines self-development tips you can use to fully utilize your key talents and skills.
6 videos | 18m has Assessment available Badge Certification PMI PDU
Self-improvement for Lifelong Success
No matter how much experience you may have, there's always room for improvement. Self-improvement is a lifelong journey of learning that can have lasting positive impacts on your personal and professional life. By encouraging organizational learning with both established and developing employees, you can foster an environment of self-development. In this course, you'll learn about the key principles for committing to self-improvement and continuous learning. You'll also learn how to create a plan to organize self-improvement activities and start developing talent. You’ll find out how to develop an effective self-improvement mentoring relationship when developing people. And you’ll explore what common obstacles you may encounter in your self-improvement efforts.
7 videos | 23m has Assessment available Badge Certification PMI PDU
Establishing Self-confidence for Life
Communicating with self-confidence is critical for success in both your personal and professional life. When the people you communicate with in daily life sense that you’re nervous and don't feel confident in yourself, they may not feel confident in you either. In this course, you'll learn what's meant by "self-confidence," and the behavioral indicators of low and healthy self-confidence levels. You'll also learn how to perform a personal analysis of your current self-confidence levels, so you know which areas to work on. Finally, you'll discover some self-development techniques you can use for building and maintaining confidence in yourself.
7 videos | 20m has Assessment available Badge Certification PMI PDU
The Four Tendencies: Understand Yourself For Improvement
To achieve optimal habit change in your life, it is vital to understand your personality and which habit forming methods and best practices are best-suited for your own personal self improvement journey. 
5 videos | 11m available Badge
Becoming a Continuous Learner
Continuous learning is a response to the modern workplace: technology, staff and company direction change constantly. Continuous learners are able to adapt and obtain necessary skills and knowledge in a constantly changing workplace. Continuously learning provides you with a competitive edge in your job and in your career.
In this course, you'll learn the behaviors that define continuous learning and their benefits. You'll also learn habits to practice to aid becoming a continuous learner, along with reading and learning agility strategies for encouraging life-long learning.
6 videos | 20m has Assessment available Badge
How to Learn Effectively
Effective learning is not about memorizing and reciting on a test, and it doesn't only exist in a formal educational setting. In this course, you'll learn some key strategies to boost your ability to explore, be inquisitive, and use all your senses to learn the way you prefer to learn.
5 videos | 21m has Assessment available Badge
Cultivating a Passion for Learning in Yourself and Others
Having a passion for learning and developing talent helps you stay engaged, motivated, and driven. New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Being a passionate learner is crucial to staying motivated, engaged, and up to date. Therefore, organizations need to invest in developing employees. In this course, you'll learn about the characteristics of passionate learners. And you'll explore how to help develop a passion for learning in yourself and others.
6 videos | 18m has Assessment available Badge Certification PMI PDU
Expert Insights on Continuous Learning
Experts explain why teaching and continuous learning are key factors in a company’s success and competitive advantage.
11 videos | 28m available Badge
Enabling Business Process Improvement
Process improvements can transform a business, increasing efficiency, product quality customer satisfaction, and profits. But to carry out these process improvements, you must understand the existing process design, and implement a process control system to maintain the standards of the new process. This course will cover how you can combine 6σ and Lean Six Sigma strategies to manage a business process improvement initiative so it yields the best possible results. You’ll explore how to get buy-in from stakeholders, and how to analyze and redesign a process. You'll also learn guidelines for successfully implementing and sustaining process improvements.
6 videos | 19m has Assessment available Badge Certification PMI PDU
Exploring Business Process Automation
Business tasks that are monotonous, repetitive, and routine are prone to human error, cause boredom, and erode employee motivation. Business automation can reduce risk and save time, and it offers a wide range of other business benefits, including putting employees to better use working on tasks that require creative, critical, and higher ordered thinking skills. Implementing business process automation (BPA) can increase productivity, but it’s not suitable for every situation. In this course, you'll learn about BPA, including digital automation, how and where to apply it, and the benefits of successful implementation. You'll also learn how to identify appropriate opportunities, as well as best practices for its use and pitfalls to avoid.
7 videos | 33m has Assessment available Badge Certification PMI PDU
Using Lean to Perfect Organizational Processes
Regardless of the industry or sector you’re involved in, it’s likely that your organization has several competitors offering similar products or services. With so much choice available, consumers are increasingly looking for products or services that offer them the most value, and that can be delivered in the most efficient manner. To meet this demand, organizations must perfect their processes and operations management. This course introduces powerful Lean tools, such as 5S, jidoka, and Hoshin Kanri, for optimizing perfection and quality in a manufacturing or service organization. They’ll help you organize workplaces, meet strategic objectives, problem solve, enhance operations, improve processes and efficiency, and reduce waste.
7 videos | 23m has Assessment available Badge
Using Lean to Improve Flow and Pull
Anyone, at any level, can help make their organization more efficient. The simplest way is to eliminate waste from business processes. There are various Lean techniques that can help any organization build efficiency and quality into its operations. In this course, you'll learn about the visual workplace, identify key components of just-in-time, and explore the steps of the Kanban system. You'll also consider the goals of line balancing, and learn how to calculate takt time. This course also shows how you can improve communication how to improve Operations Managements by establishing a pull system that paces production with the rate of actual product demand, and distributing work evenly.
7 videos | 22m has Assessment available Badge
Using Lean to Reduce Waste and Streamline Value Flow
Companies are always looking for new ways to improve business efficiency and increase quality. To run a business at optimal capacity, you need to reduce or eliminate waste from processes and improve production flow. In this course, you'll learn about Lean strategies to reduce waste by determining which operations add value and which don't. You'll explore the concept of continuous flow, and discover how to balance work processes to make production flow more efficient. You’ll define what waste is, where it exists, and what causes it. You’ll also examine aspects of muda, continuous flow, line balancing, and value and non-value-add, and practical Lean techniques for improving Operations Management.
7 videos | 22m has Assessment available Badge
Applying Value Stream Mapping in Lean Business
To understand how something works, you need to observe it, noting how it fits into a larger pattern. In this course, you'll learn about adding value stream maps to your operations – visual representations of the flows that lead to a product or service being created. Value stream mapping is a Lean technique helps you make your Operations Management more efficient. You'll also learn about creating a future-state value stream map, and eliminating process blocks. The course also covers how recognize how a value stream map improves an organization's efficiency. And it explores ways to identify sources of waste and issues with quality.
8 videos | 27m has Assessment available Badge
Six Sigma Techniques for Improvement
To carry out business process improvement successfully, it’s important that you understand how to use some tools that are commonly used in Lean Six Sigma projects. This course covers common Lean tools used to improve process design and facilitate process control, including kaizen, kaizen blitz, and the plan-do-check-act (PDCA) cycle. You’ll also learn how to carry out a cost-benefit analysis, which is an important tool used during the process improvement process. This course is aligned with ASQ’s 2015 Six Sigma Yellow Belt Body of Knowledge.
11 videos | 1h has Assessment available Badge
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BOOKS INCLUDED

Book Summary

Using Accounting & Financial Information: Analyzing, Forecasting & Decision-Making
In Using Accounting & Financial Information, author Mark S. Bettner approaches the concepts of accounting and financial reporting from the user’s perspective. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Mark S. Bettner

Book Summary

Secrets of Power Problem Solving
Secrets of Power Problem Solving provides the framework and skills that businesspeople need to create a more effective workspace, free of both money- and people-related problems. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 9m Book Authors By Roger Dawson

Book Summary

The Little Black Book of Decision Making: Making Complex Decisions with Confidence in a Fast-Moving World
The Little Black Book of Decision Making teaches you how to hone your decision-making skills in a way that multiplies their effectiveness. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 12m Book Authors By Michael Nicholas

Book Summary

Six Thinking Hats
Six Thinking Hats gives you directions and details on how to use the "six hats" to achieve efficiency during work time, and in decision-making processes. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 6m Book Authors By Edward de Bono
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FREE ACCESS

BOOKS INCLUDED

Book Summary

Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data Into Profitable Insight
Behind Every Good Decision is for those who want to feel more comfortable using analytics so that they can comfortably lead their employees in a data-empowered organization toward great profit. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 9m Book Authors By Piyanka Jain, Puneet Sharma

Book Summary

Data Strategy: How to Profit from a World of Big Data, Analytics and the Internet of Things
Data Strategy examines how "big data" and the Internet of Things (IoT) provide business leaders with opportunities for gaining a competitive advantage. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 11m Book Authors By Bernard Marr

Book Summary

A Practitioner's Guide to Business Analytics: Using Data Analysis Tools to Improve Your Organization’s Decision Making and Strategy
A Practitioner’s Guide to Business Analytics combines a big-picture strategy with specific details on how to improve analytics-based decision making. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Randy Bartlett

BOOKS INCLUDED

Book Summary

Writing for the Workplace: Business Communication for Professionals
Writing for the Workplace provides easy steps and rules to outline how anyone can learn to communicate better in the workplace. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Janet Mizrahi

Book Summary

Professional Writing Skills: A Self-Paced Training Program
Professional Writing Skills discusses how you can hone your writing skills to deliver professional messages that are clear and effective. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Diane Lutovich, Janis Fisher Chan

Book Summary

10 Steps To Successful Business Writing
10 Steps to Successful Business Writing provides you with clear and easy-to-follow tools to bolster your business writing skills. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 9m Book Authors By Jack E. Appleman

Book Summary

How to Write Effective Business English: Excel at E-Mail, Social Media and All Your Professional Communications
How to Write Effective Business English provides a breakdown of potential pitfalls in today’s different forms of written communication and outlines the best ways to avoid them. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Fiona Talbot
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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
In Just Listen, Mark Goulston persuasively outlines how you can overcome barriers to communication by actively listening in order to connect with others. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 9m Book Authors By Mark Goulston

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How to Speak so People Really Listen: The Straight-Talking Guide to Communicating with Influence and Impact
In How to Speak So People Really Listen, author Paul McGee discusses how to improve the way we communicate with people on both a professional and personal level. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Paul McGee

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No More Excuses: The Five Accountabilities for Personal and Organizational Growth
In No More Excuses, author Sam Silverstein examines the pivotal role that accountability plays in our personal and organizational success. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 8m Book Authors By Sam Silverstein

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Engagement: Transforming Difficult Relationships at Work
Engagement discusses practical steps you can take to improve your working relationships. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 11m Book Authors By Joan V. Gallos, Lee G. Bolman

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Five Keys to Powerful Business Relationships: How to Become More Productive, Effective and Influential
The Five Keys to Powerful Business Relationships thoroughly illuminates the skills you need to create, maintain, and nurture relationships through reflection, communication, and sincerity. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 11m Book Authors By Joseph Sperry, Sallie Sherman, Steve Vucelich

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Career Moves: Be Strategic About Your Future, Revised and Enhanced Edition
Career Moves shows you how you can use the latest research on workforce development trends, critical competencies, and areas of expertise to ensure success in a changing workplace. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Annabelle Reitman, Caitlin Williams

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Learning Technologies in the Workplace: How to Successfully Implement Learning Technologies in Organizations
Learning Technologies in the Workplace reveals the nature of learning technologies and the essentials for implementing them in organizations. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Donald H. Taylor

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Low-Hanging Fruit: 77 Eye-Opening Ways to Improve Productivity and Profits
Low-Hanging Fruit will carefully steer you through the process of evaluating your current practices to identify areas that are just waiting to be streamlined — the low-hanging fruit just waiting to be picked. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 4m Book Authors By Jeremy Eden, Terri Long

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Basics of Process Mapping, 2nd Edition
In Basics of Process Mapping, author Robert Damelio introduces and explains three different process maps to help you visualize work. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By Robert Damelio

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Lean Thinking: Banish Waste and Create Wealth in Your Corporation
In Lean Thinking, the authors present a comprehensive guide to all things lean—from basic principles to the development of a lean enterprise. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 8m Book Authors By Daniel T. Jones, James P. Womack

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Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition
In Creating a Lean Culture, Third Edition, author David Mann provides a framework for adopting a more efficient production and management system. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 10m Book Authors By David Mann

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The Lean Strategy: Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth
In The Lean Strategy, the authors combine their rich experience with Lean to help you explore novel ways to think about business problems and find innovative solutions. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 11m Book Authors By Daniel Jones, Jacques Chaize, Michael Balle, Orest Fiume
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