Customer Success Manager Journey
51 Courses | 32h 41m 5s
Start growing relationships that exceed customers’ needs and desires. Learn more about how to build lasting customer relationships.
6 Courses | 6h 9m 32s
A Customer First Mindset
Organizations need people who are so customer obsessed that they never settle but are continually trying to understand what else they can do for their customers. Learn more about a customer first mindset.
8 Courses | 6h 39m 12s
Communication & Listening Skills
Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. Learn more about communication and listening skills.
10 Courses | 5h 32m 59s
Sales & Presentation Skills
Delivering a presentation demands that you convey your message clearly while capturing the attention of your audience. Learn more about presentation skills.
14 Courses | 8h 11m 5s
Curiosity and Creativity
New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Learn more about curiousity and creativity.
13 Courses | 6h 8m 17s