Training and Development

If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. Learn more about organizational training and development.

5 Courses | 1h 38m 14s
1 Book | 9m
1 Audiobook | 9m 23s

Talent Management & Onboarding

Talent management means hiring the right person for the job and successfully onboarding the new recruit. Learn more about talent management and onboarding.

4 Courses | 2h 2m 52s
1 Book | 9m
1 Audiobook | 20m 53s

Leading Meetings & Presentation Skills

Meetings and presentations can be among the most expensive forms of communication, so it's essential to make the investment worthwhile. Learn how to create and facilitate effective meetings and presentations.

5 Courses | 1h 44m
2 Books | 20m
1 Audiobook | 21m 47s

Teamwork & Collaboration

Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. Learn more about teamwork and collaboration.

8 Courses | 2h 50m 25s
1 Book | 8m
1 Audiobook | 11m 10s

Influence & Buy-in

Getting things done in the business world requires more than simply issuing orders. Effective persuasion methods and influencing skills are the difference makers for getting results. Learn how to increase your influence and acquire buy-in.

8 Courses | 2h 34m 33s
2 Books | 20m
1 Audiobook | 24m 53s

COURSES INCLUDED

Building Career Development Programs and Succession Planning

Effectively managing your career or creating a career plan for your team requires an understanding of career management strategies within your organization. To manage talent effectively, your organization will need a total workforce optimized for overall success in achieving its goals. In this course, you'll learn about creating development programs for everyone from emerging employees through to experienced leaders by considering key concepts of career development, leadership development, and mentoring. You'll also learn how to maintain a qualified talent pipeline through effective succession planning. You'll explore succession planning activities, and learn how to create a succession program and analyze its success after implementation.

7 videos | 19m Assessment Badge

Managing Employee Development

Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.

7 videos | 23m Assessment Badge PMI PDU

Developing a Growth Mindset

In the workplace, there are two specific types of mindsets, or attitudes, that can either promote personal growth and resilience or hamper an employee's performance. People with a growth mindset achieve ever-higher levels of productivity and can help their organizations thrive; by contrast, people with a fixed mindset tend not to develop professionally, and may hinder an organization's goals. In this course, you'll learn about the characteristics of a growth mindset, such as perseverance, and how to distinguish it from a fixed mindset. You'll also explore methods of developing mindsets for success, and how professional growth can benefit you and your organization.

6 videos | 16m Assessment Badge PMI PDU

Positive Atmosphere: How Organizational Learning Drives Positive Change

If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. In this course, you'll be introduced to organizational learning and its benefits to your organization. You'll examine the role of training, knowledge management, and technology in developing employees, and learn about the pivotal role of the continuous learning. By exploring the essential elements and indicators of a self-development culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing talent will increase your competitiveness and create more satisfied, goal-oriented employees - which leads to a more profitable organization.

7 videos | 20m Assessment Badge PMI PDU

Cultivating a Passion for Learning in Yourself and Others

Having a passion for learning and developing talent helps you stay engaged, motivated, and driven. New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Being a passionate learner is crucial to staying motivated, engaged, and up to date. Therefore, organizations need to invest in developing employees. In this course, you'll learn about the characteristics of passionate learners. And you'll explore how to help develop a passion for learning in yourself and others.

6 videos | 18m Assessment Badge PMI PDU

FREE ACCESS

COURSES INCLUDED

Managing Your Company's Talent

Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you'll need an effective talent management plan. In this course, you'll learn why acquiring talent and effectively managing it is so important to an organization's success. You'll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You'll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.

8 videos | 23m Assessment Badge PMI PDU

Professional in Human Resources: Talent Planning

As the economic pendulum swings, top talent comes and goes and the replacement effort starts over, or can even shift. In this course, you'll learn how HR can aid in assessing the workforce and helping to find top talent with the right tools in place. You'll examine talent planning, forecasting, flexible staffing, structural workforce change, business restructuring, and transition techniques. This course can be used in preparation for the HR Certification Institute(r) (HRCI(r)) PHR(r) certification exam.

10 videos | 33m Assessment Badge

Professional in Human Resources: Talent Sourcing

Great branding isn't just for marketing. Employees are consumers too, and that same marketing power should also be directed toward the employer brand to help create great candidate experiences and attract the best and brightest talent. Recognizing that the US is in the midst of a talent shortage, HR is forced to become more creative and prescriptive in sourcing efforts. In this course, you'll learn how to create a sustainable talent pipeline. This course can be used in preparation for the HR Certification Institute(r) (HRCI(r)) PHR(r) certification exam.

13 videos | 47m Assessment Badge

Ensuring Onboarding Success

Talent management means hiring the right person for the job and successfully onboarding the new recruit. A good job description can aid in effective applicant and resumé screening before the interview. An effective onboarding program can increase new employee acclimation and productivity, as well as greatly decreasing employee turnover. Managers are key to ensuring the success of new employee onboarding programs. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly onboarding new hires. It also covers the key elements of an effective onboarding program and explains how onboarding is different from traditional orientation.

7 videos | 18m Assessment Badge

FREE ACCESS

COURSES INCLUDED

Planning Meetings Fit for Purpose

Have you ever yawned your way through a presentation or meeting, and left feeling like it was a waste of your time? Maybe the meeting wasn't relevant to you or it wasn't presenting the information in an engaging way. Meetings are among the most expensive forms of communication, so it's essential to make the investment worthwhile. In this course, you'll discover a process for preparing effective meetings by establishing a clear purpose and objectives. With the right people and agenda, and solid prep work, you're nearly there! If you struggle to start meetings on the right note, this course can help you get the most out of them, saving you valuable time.

7 videos | 15m Assessment Badge PMI PDU

Running Meetings in Better Directions

Have you ever attended a meeting or presentation that left you feeling frustrated? Despite their reputation for sometimes wasting time, meetings remain one of the most effective tools for sharing information, presenting ideas, and making decisions - if facilitated well. Meetings can be very productive; many issues can be resolved, and participants can feel grateful they attended. In this course, you'll learn how to kick off meetings and how to ensure maximum participation and buy-in. Then you'll be introduced to what to do when meetings go off track, when to intervene, and how to deal with productivity problems. You'll also learn how to close and follow up on a meeting.

7 videos | 16m Assessment Badge PMI PDU

Planning an Effective Presentation

Concern about the impact of a presentation can inspire presenters to improve their verbal communication skills, enabling them to get the desired results. Public speaking and business presentations can be immeasurably improved if the presenter devotes sufficient time and attention to planning. In this course, you'll learn how to define and understand your audience's characteristics, knowledge, needs, and responses. You'll also learn how to organize your presentation's timing, purpose, key points, and approach so that it is engaging, focused, and relevant. Finally, you'll learn about different presentation methods, such as PowerPoint presentations, and when they're most effectively used.

8 videos | 24m Assessment Badge PMI PDU

Building Your Presentation

Effective business presentations need to have a sound structure. To ensure that your presentation has this structure, you need to consider its overall purpose, your audience, and the key points you'll be presenting, and then put them all together into a plan of action to guide you. In this course, you'll learn how to write the key parts of a presentation so they're memorable and effective. You'll also learn how to select and use eye-catching visual aids to bring your PowerPoint presentations to life. Finally, you'll learn how to rehearse your presentation - a key step for public speaking that will improve your verbal communication skills and build confidence for the real thing.

8 videos | 22m Assessment Badge PMI PDU

Ensuring Successful Presentation Delivery

Whether your job includes delivering sales pitches, making PowerPoint presentations, or leading team trainings, presentation excellence can only be achieved when the standard of your public speaking matches the quality of your content. Having diligently prepared your presentation, you need to make sure that your delivery is engaging, enthusiastic, composed, and confident. In this course, you'll learn how to set up the right environment for your business presentations. You'll also learn techniques for managing stage fright and using your verbal communication skills and body language to deliver your message clearly and effectively. Finally, you'll learn about how to deal with audience questions in a Q&A session and the impact this has on your credibility.

8 videos | 24m Assessment Badge PMI PDU

FREE ACCESS

COURSES INCLUDED

Encouraging Team Communication and Collaboration

Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn how to demonstrate team leadership by encouraging effective communication and overcoming communication problems. You'll explore strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual teamwork and key considerations for establishing virtual communication guidelines.

8 videos | 21m Assessment Badge PMI PDU

Becoming a Successful Collaborator

When organizations are recruiting, one of the top skills they look for in a candidate is their ability to collaborate. Today's hiring managers know that collaboration leads to improved problem-solving, increased productivity and promotes interconnected team members who share expertise and learn from one another. Defining collaboration is tricky because it means different things across industries, departments and roles. In this course you'll learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator. You'll examine conflict management styles to determine which one is yours, and the impact on your team.

6 videos | 28m Assessment Badge PMI PDU

Effective Team Communication

It's vital to maintain open, effective communication when working on a team. However, it's all too easy for teams to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings in teamwork, cause unnecessary conflict, keep others from having their say, and prevent collaboration. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective team leadership is about listening too. So you'll also learn about some active listening techniques that can help you be a better listener when managing teams.

8 videos | 22m Assessment Badge

Contributing as a Virtual Team Member

Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork. In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You'll explore personal traits that are useful when working on a team remotely. You'll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.

5 videos | 17m Assessment Badge

Being an Effective Team Member

Making a real, positive difference on a team is not necessarily about showing team leadership. Even if your role doesn't involve managing teams, you can still make an important contribution by being a strong team member. This course covers strategies and techniques to help you become a more effective and valued team member. You'll explore ways to adopt a positive mindset toward teamwork, so that you can make a significant contribution. Because your success when working on a team depends on pulling together with other people, you'll also learn constructive ways to acknowledge differences and show respect for teams, and specific strategies for team collaboration.

8 videos | 20m Assessment Badge PMI PDU

Strategies for Building a Cohesive Team

Team cohesion, or the strength of the links between team members, determines how effective teams will be, especially in responding to outside pressures. A team has to be cohesive if its members are to function as a unit, working closely and efficiently to achieve common goals. In this course, you'll learn methods for effectively building and managing teams that focus on improvements in three areas: communication, cooperation, and trust. You'll learn specific strategies for improving communication and promoting collaboration among staff members working on a team. You'll also learn what signs suggest a lack of trust on a team, and how you can show team leadership by using the right techniques to build trust and improve teamwork.

8 videos | 20m Assessment Badge

Getting Your Pitch Heard

Innovation, disruption, and revolutionary ideas are the stuff of business success. But unless you can get those ideas across to the people in your organization how matter, they're destined to remain pipedreams. Bland business presentations aren't doing your ideas justice and boring PowerPoint presentations are blunting your message. But effective verbal communication, public speaking and presentation skills can be cultivated and improved. This course looks at methods for presenting your ideas in a convincing, succinct, and confident manner that will get them heard and given the attention they deserve.

6 videos | 16m Assessment Badge

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Everyone working on a team has particular strengths. To get teams to perform at their best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn techniques for building and managing teams, including how to set effective team goals, identify roles, assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively to improve teamwork, so that it strengthens your team leadership and the collaboration between your team members.

8 videos | 22m Assessment Badge

FREE ACCESS

COURSES INCLUDED

Building Personal Power through Influence

Getting things done in the business world requires more than simply issuing orders. And most of us don't have the titles or authority to issue them in the first place. Along with being credible and building trust, you get results without direct authority by using persuasion and influence. Effective persuasion methods and influencing skills are the difference makers for getting results, with or without positional authority. This course will help you engage and enlist others in getting things done without the resort of formal power. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional 'currencies', and persevering through resistance.

9 videos | 19m Assessment Badge PMI PDU

Personal Power and Credibility

Authority carries a certain positional power. A title grants a person some power and authority, but even that has its limits. To meet goals and get results requires developing a sense of personal power that goes beyond the job description and that print on the business card. Personal power stems from personal credibility, influence, and political savvy. Even those with the most humble job titles can know how to get things done. In this course, you'll learn how developing personal power and credibility, and using them for building trust with your coworkers and organization, allows you to increase your influence at work and reach your goals.

7 videos | 12m Assessment Badge PMI PDU

Influencing through Positive Leadership

An organization's social and political landscape can provide opportunities for positive leadership, influencing others in order to accomplish team and company goals. In this course, you will discover methods and strategies for effectively influencing a team to accept your ideas. You'll be introduced to the importance of political awareness and the essential skills involved in utilizing positive influence, while avoiding the negative, when persuading others. You'll also have an opportunity to practice methods for influencing effectively and ethically.

7 videos | 25m Assessment Badge PMI PDU

The First Steps in Negotiating

In the business environment, one of the most prized skills is the art of negotiation. Whether it's agreeing prices with suppliers, setting deadlines with clients, or getting a raise from a manager, strong negotiation skills are a must, and are often the deciding factor between success and failure. In this course, you'll learn how to sharpen your negotiating skills through effective preparation and by focusing on the important issues at hand. You'll explore the tools that will help you communicate for success. You'll also learn common best practices for countering ineffective negotiation techniques, and for overcoming negotiation challenges.

6 videos | 15m Assessment Badge PMI PDU

Negotiating the Best Solution

Negotiation is not a game where the "winner takes it all" - it's a relationship-building process where those involved try to understand each other's needs and think creatively about solutions. Central to this process are effective negotiating skills. In this course, you'll learn how to build and maintain trust so you can find common ground with the other party. You'll hone your negotiation skills by exploring how people with different personality types may react during negotiations. You'll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you'll learn how to close a negotiation so that all parties involved are satisfied.

7 videos | 18m Assessment Badge PMI PDU

Negotiating Well and Going for the Close

Effective negotiating skills are a necessary part of the sales toolkit for closing the sale and securing a satisfactory agreement. With a smooth to the process, and a win-win at the bargaining table, your customer is happier, follow-on sales are more likely, and everybody can chalk up a success. In this course, you'll learn the ins and outs of negotiation, including the steps in the negotiation process, the proper mindset to have, and how to overcome the challenges. You'll be introduced to the negotiation skills to use to bring your sale to a successful close.

7 videos | 21m Assessment Badge

The Value Proposition: Getting Your Pitch Right

Effectively expressing the value your company offers is one of the selling essentials of all sales methods. Successful sales pitches require a thorough knowledge and understanding of your company's strategies, operations, and solutions. In this course, you'll learn how to identify and articulate your company's value when selling and making pitches. You'll also learn how pitching its value to best fit your prospects' needs is part of a winning sales process.

7 videos | 20m Assessment Badge

Turning Objection into Opportunity during a Sales Call

In a sales environment where customers are well informed, deeply networked, and technically savvy, sales professionals need to arrive fully prepared to deal with educated buyers and any challenges they present. To address the challenges of this new breed of customer, your sales methods need to welcome questions, objections, and resistance factors, see them for what they are - opportunities - and be prepared with the selling skills to capitalize on them. This course is designed to give you the selling essentials you need to prepare for objections that may occur during your sales calls. You'll cover using techniques for handling questions, objections, and resistance.

7 videos | 20m Assessment Badge

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

Learning Analytics: Measurement Innovations to Support Employee Development

Learning Analytics discusses the importance of developing an important asset-employees-to build a skilled workforce and add value to your business. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Jean Martin, John Mattox, Mark Van Buren

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance

Through case-studies and real-life metrics, The Talent Powered Organization demonstrates how aligning talent with your business strategy outcomes will make you a powerhouse in your market. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Elizabeth Craig, Peter Cheese, Robert J. Thomas

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

10 Steps to Successful Presentations

10 Steps to Successful Presentations provides the key information needed to deliver an effective and memorable presentation. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

11m By American Society for Training and Development

BOOK SUMMARY

Meetings That Get Results

Meetings that get Results shows how to turn the average company meeting into an efficient, well-planned discussion that gets quick, powerful results. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Brian Tracy

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

Unstoppable Teams: The Four Essential Actions of High-Performance Leadership

In Unstoppable Teams, author Alden Mills draws on his experience as a three-time Navy SEAL platoon commander to share his knowledge about how to cultivate teams that can withstand any situation, no matter how difficult. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

8m By Alden Mills

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

Extraordinary Influence: How Great Leaders Bring Out the Best in Others

Tim Irwin's Extraordinary Influence discusses various ways to influence employees or teams effectively and positively-and remain beneficial as leaders. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

11m By Tim Irwin

BOOK SUMMARY

Generating Buy-In: Mastering the Language of Leadership

In Generating Buy-In, Mark S. Walton shows how to build and implement the communication methodologies used by successful business leaders, enabling you to wield the influence you need to succeed. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

9m By Mark S. Walton

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Developing Employees Who Love to Learn: Tools, Strategies, and Programs for Promoting Learning at Work

Developing Employees Who Love to Learn provides an engaging and thorough look at why continuing education for employees matters, and how to implement it in your business. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

9m 23s By Linda Honold

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Misplaced Talent: A Guide to Making Better People Decisions

Joe Ungemah's Misplaced Talent uses a scientist-practitioner model to present evidence-based techniques, tools, and methods for making talent management decisions within an organization. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

20m 53s By Joe Ungemah

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

What's Your Presentation Persona? Discover Your Unique Communication Style and Succeed in Any Arena

What's Your Presentation Persona? offers tips and strategies for successful presenting, based on your unique presenter style. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

21m 47s By Scott Schwertly, Sunday Mancini

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results

In Collaboration, author Morten T. Hansen draws on his widespread exploration into the art of collaboration to present a book that will transform the manner in which you approach collaboration. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

11m 10s By Morten T. Hansen

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Influence Without Authority, Second Edition

Influence Without Authority, Second Edition explores methods for creating influence in the workplace, and the tools, approaches, barriers, and preparations you can take to be successful. In this Summary, we discuss the salient points of the book based on our interpretations of its content.

24m 53s By Allan R. Cohen, David L. Bradford

FREE ACCESS

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