Customer Care Excellence: How to Create an Effective Customer Focus

10h 56m 4s
Sarah Cook
Brilliance Publishing
2018

This audio edition explains how gaining customer commitment and motivating employees to deliver excellent service can ensure successful results and satisfied customers.

Book Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative

Course Customer Service: Adapting to Your Customers' Cues

Course Building Customer Relationships in a Virtual Environment

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Audiobook Customer Innovation: Customer-Centric Strategy for Enduring Growth

Audiobook Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition

Audiobook The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Get Started

Sharpen your skills. Upgrade your career. Find the right learning path for you, based on your role and skills. Take part in hands-on practice, study for a certification, and much more - all personalized for you.

*Not included: Compliance, Leadership Development Program content, and Engineering books

Your content + our content + our platform = a path to learning success

Using our learning experience platform, Percipio, your learners can engage in custom learning paths that can feature curated content from all sources.

Learn More

Aspire to something bigger

Aspire Journeys are guided learning paths that set you in motion for career success.

Browse Aspire Journeys

Explore a world of live learning with Global Knowledge

Choose from convenient delivery formats to get the training you and your team need - where, when and how you want it.

Browse Live Learning

IT Skills & Salary Report

ESG Impact Report

Customer Care Excellence: How to Create an Effective Customer Focus

YOU MIGHT ALSO LIKE

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE