Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

  • 20m 21s
  • Eric Berridge
  • Skillsoft
  • 2020
In Customer Obsessed, author Eric Berridge presents his views on how to improve customer service management to provide memorable customer experiences. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

YOU MIGHT ALSO LIKE