Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Second Edition

  • 10m
  • Renee Evenson
  • Skillsoft
  • 2017
Customer Service Training 101 explores what it means to provide outstanding customer service, and why it's so important to an organization. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

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Audiobook Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Second Edition