Keeping Score: Using the Right Metrics to Drive World-Class Performance

3h 20m
Mark Graham Brown
CRC Press
1996

Learn to properly compute customer approval and worth, value of products and services, and employee contentment with this resourceful guide.

Book QuickValue: Discover Your Value and Empower Your Business in Three Easy Steps

Book MIT Sloan Management Review Article on Great Strategy Considers More Than Customers and Investors

Book Valuation: Measuring and Managing the Value of Companies, 7th edition

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Keeping Score: Using the Right Metrics to Drive World-Class Performance

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