Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done

  • 2h 13m
  • Linda Byars Swindling
  • John Wiley & Sons (US)
  • 2013
Using scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately, this book shows how to identify and manage conversations with venters, complainers, whiners, and energy drainers in order to boost morale and increase productivity.